Hyères Hotels

Great location, ferry to Toulon, staff very helpful

Friendliness of staff It was fine - just a bit shabby, eg carpets worn, paintwork needed freshening up. It was nice and clean though.

After we woke up in the morning with hundreds of bed bug bites, there was nothing I liked about the hotel. The manager was nice, although did not act suprised at all when we showed him our bites. We did not pay for our nights stay, and I would never stay at another Mercure hotel.

Attracted by comments about recent refreshment. Hotel in reasonable state but carpet seems forgotten. Chair with sportstains. Initial room had been smoked out and staff readily changed for a more fresh version. Airco will not be switched off

The location meant it was easy to get to and from the old town centre and also cose to the bus station for the Airport I thought the restaurant service was extremely poor. slow and unappreciative.

THe Hotel offers good accommodation in beautiful surroundings

Easy access and parking , well positionned with seaview for some rooms , breakfast buffett fresh and tasty. Personnel is nice. They managed to provide us a seaview room with balcony. It's more a house for retired and disabled people ! As active visitors you get quickly depressed by the "sanatorium" atmosphere. It's a pitty because the hotel position is great.

Breakfast with great coffee espresso and croissants, good decoration, large room. Difficult to find, although we had a navigator system (GPS) with us. When we finally found it, I told it to the girl at the reception and her behaviour was not kind at all.Paying parking, not so good region of the hotel.

nice room and good breakfast, conveniant location stuff - poor English. Despite I had reservation seems they didn't record it...now, with my poor knowledge of French and mentioned their poor knowledge of English you can imagine how it was. Luckily, I had my laptop with the confirmation.

Close to the centre, next to rugby ground as that was purpose of trip. Good size room, nice bathroom, close to front where plenty of restaurants and bars only a few minutes from markets and shops. Not easy to find as signs not at every junction or not easy to see. Breakfast a little basic. Bar service a little slow and ran out of drink. Probably did not expect so many people after the rugby.

The presence of the beach with seats and umbrellas. The WiFi connection No satellite TV

too expensive for what it is, pool is too far away via a steep slope, staff could do with a customer services training

Very nice city around this hotel. We would like to stay there maybe one more time. There is no parking for the ones staying in hotel.

Proximity to the medieval city Rooms were tiny which did not appear from the hotel particulars. Very noisy 'partygoers' in streets outside the hotel.

The hotel was well situated for the Vielle Ville and also for the bus station. It was quiet and clean. The shower in the bathroom was on the small side.

Central location Difficult access (on a steep rise)

Central location

the location i was very disappointed. i had stayed there 4 weeks before. this time the room was quite dreadful. the shower hardly worked and i had to hold it in my hand since there was nowhere to hang it on the wall. there was no mini bar either - contrary to what was announced. a major disappointment ... but thx god the hotel gad not moved. so the location was as great as before ... to choose this hotel is a bit risky since the rooms are very different from one another

excellent location in city centre. Quiet room, free wifi. The breakfast was too expensive.

only one small lift for whole hotel even though stayed on first floor was not allowed to use the stairs because you had to go through the breakfast room had to wait 10 mins to get out several times.

Convenient location in a very nice town. There was a very musty smell in the room that we couldn't get rid of.The walls were very thin.

The location was fantastic - very central and on a semi-pedestrianised area. There was an excellent restaurant just around the corner (Les Artistes). The room was double glazed and air conditioned. The beds were comfortable, if rather narrow. The breakfast was reasonable for Euros 8, but facilities for boiling eggs would have made it better, and a top up of the ham/cheese platter without being asked! Staff were friendly and informative, providing maps and details of public transport, markets, beaches, etc. There were no drawers, just a few hangers in the wardrobe. The bathroom was modern, but there was no soap dish in the shower, and the shower head did not have a hook, so you had to hold it whilst showering.