|"Great value for money friendly staff."||(in 56 reviews)|
|"Decent breakfast, lovely helpful staff"||(in 69 reviews)|
|"We really enjoyed the breakfast!"||(in 68 reviews)|
|"No hot water at all."||(in 12 reviews)|
|"The room was dirty, and awkward."||(in 53 reviews)|
|"The room was dirty, and awkward."||(in 52 reviews)|
|basic room||in 152 reviews|
|room was dirty||in 150 reviews|
|staff were very rude||in 146 reviews|
|good breakfast||in 145 reviews|
|breakfast area||in 121 reviews|
|comfortable bed||in 53 reviews|
|parking easy||in 53 reviews|
|ilford station||in 46 reviews|
|value for money||in 37 reviews|
|hot water||in 34 reviews|
|awkward position||in 14 reviews|
|early morning||in 14 reviews|
|strong smell||in 7 reviews|
|bed was uncomfortable||in 5 reviews|
|smoking drugs||in 5 reviews|
|window ledges||in 2 reviews|
The staff were catious and helpful, tidy room and good breakfast.
Check out time was advertised as 12noon but on arival was adviced it was 11am. This was inconvinient and had to be harried out by 11.30am. I recommend that the advertised check out time be changed to reflect what is expected.
Clean and breakfast good.
No hot water sometimes at night!
It is a nightmare,the heating is not working, smell keep comming from all over,you cant turn off the ex fans as there is no switch
Strange type of smell, not enough heating,unsecure .. fraud hotel.... giving wrong information to customers
Nothing this is a hotel to avoid
Shared bathroom, old and sparse decoration. Room was like an old bedsit. Not en-suite as promised. Staff unwilling to change room. Room really not good enough for paying guests.
I have a hotel reservation by credit card，They deducted from my bank card had room rate, but also has charged me cash.
The helpfulness of the staff
the hard eggs at breakfast
I liked everything at the hotel.
The room was clean, all staff were pleasant and the breakfast were great. The male receptionist helped me back my car into security parking at rear
A little noisy early in the morning before breakfast. I was on the ground floor and on the main corridor leading to breakfast area.
Sheets on one bed dirty, only one pillow per bed supplied, Woken by manager at 0720 hrs to tell me that I hadn't paid when I had paid total bill on arrival, Hotel did not return key deposit at check-out. very noisy staff cleaning rooms and changing beds.
Booking, Frendly Reception and staff, clean.
Room had damp patches therefore making the room damp. Now personal touches were added to the room very bare and bland. No wall sockect for the side lamp. Wall lamp was to high had to stand on the bed to reach it. Breakfast room to small although lovely as was the service. I'd stay here again, only if I was unable to find somewhere else.
Just 10 minutes' walk from Ilford Railway Station, Citybest Hotel has a accessible setting, making it an ideal place to stay when in London. It also provides wireless internet and a 24-hour reception.
The hotel features 25 rooms, all of which are equipped with a variety of facilities to ensure an enjoyable stay. Hot drinks can be brewed with tea and coffee supplies.
London Heathrow Airport is a 60-minute drive from Citybest Hotel. London Eye and Tower Bridge are a brief car ride from the property.
based on 347 reviews
Policies vary by room type and provider.
Citybest Hotel is located at Mansfield Road, 0.6 miles from the center of Ilford. Ilford Cricket Club is the closest landmark to Citybest Hotel.
Check-in time is 12:00 PM and check-out time is 11:00 AM at Citybest Hotel.
Yes, Citybest Hotel offers free Wi-Fi.
Yes, Citybest Hotel offers free parking.
No, Citybest Hotel does not offer free airport shuttle service.
Citybest Hotel is 4.1 miles from London City.
No, pets are not allowed at Citybest Hotel.
No, Citybest Hotel does not have a pool onsite.