Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.2 "Terrific location."10.0 "
Good access to the airport , said 100%." -
8.8 "Pool is good."
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8.1 "Generally very clean."9.6 "96% thought
it was clean ." -
7.8 "Good breakfast."8.3 "83% were
happy with the price of the breakfast ." -
7.2 "Good service."9.3 "93% found the
staff to be very friendly ." -
6.3 "Rooms are ok."6.9 "Only 69% said
rooms were clean enough ." -
4.1 "Vibe wasn't good."2.0 "80%
criticized the unstylish hotel ."
Overall Rating
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8.4 "Generally very clean."7.3 "73% said
rooms were clean ." -
7.6 "Good service."9.4 "94% found the
staff to be very friendly ." -
7.5 "High comfort."8.4 "84% said the
beds were comfortable ." -
6.6 "Rooms are ok."
Overall Rating
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7.7 "Good cleanliness."
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7.5 "Good breakfast."
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7.0 "High comfort."8.0 "80% said the
beds were comfortable ." -
6.6 "Service is ok."
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6.2 "Rooms are ok."6.2 "Only 62% said
rooms were clean enough ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
The bed is AMAZING. We slept in a different hotel and immediately moved back to Fairfield Inn because the bed was so great! Both showers (we had 2 rooms) drained extremely slowly which makes for an uncomfortable shower because of the 2 inches of water soaking your feet the whole time. Kinda gross.
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4.0review from
The location. The hotel needed updating. The elevator was extremely slow and some of the towels in the room were dirty. The bed was not comfortable.
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9.0review from
This guest did not leave comments about this hotel.
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6.0review from
Nothing No
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8.0review from
Easy to get to IND. Clean, nothing fancy but hit the essentials well. Lots of parking, friendly night manager. AC was a little anemic. Had housekeeping key in twice the same morning while we were still asleep, but we didn't put out the Do Not Disturb sign either.
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8.0review from
This guest did not leave comments about this hotel.
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8.0review from
It was clean and quiet. The room had a fridge! Everything was very clean. Our mattress was of inferior quality. We didn't do much sleeping anyways...;) it was just a cheaper spring type mattress. I'm former Army so it didn't bother me at all but my girlfriend complained about it.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
Friendly and helpful staff. Rooms were clean and well appointed. Good choices for breakfast. Good choices on the TVs All was good.
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
Location near the airport was the best I could find for proximity to downtown. ~$12 UBER ride to Lucas Oil. Price was high for the level of hotel but because of the event in town it was still priced competitively with the others.
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5.0review from
Was clean can walk on carpet and clean sheets staff work hard to please you I stay at never hotel in Chicago and was dirty
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3.0review from
Location I called immediately after booking to confirm and to request bed type, which was a king, the frying desk clerk assured me that I wld have that, when I got there only an hour later he informed me that they were completely sold out and now only had gueens.
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8.0review from
It was a clean and well maintained hotel with great amenities and soft, comfortable beds.
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6.0review from
The shuttle service to the airport. the smell near the sink , not getting good TV reception for PBS, parking fees.
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1.0review from
This guest did not leave comments about this hotel.
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7.0review from
King bed suite room was nice and spacious. Bed was comfortable. Free breakfast was nice and food was good. Indoor pool was heated. Dining area was a little too small. Had to wait for a place to sit to eat. Bathtub was slow to drain.
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6.0review from
Staff was pleasant. Too many hotels together, not enough parking and noisy above my room.
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6.0review from
The location is close to interstate highway. There was no bath towel provided in the bath room. I have not experienced any hotel that does not provide bath towel in the bath room.
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6.0review from
Room was designed nicely. Fan in air conditioner was broke.
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7.0review from
Quiet back street location No hot water in the shower the first AM
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5.0review from
The desk staff was welcoming and helpful. This hotel is in need of renovation, new mattresses and a deep cleaning. I do think they are to begin a renovation soon.
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5.0review from
There was neither a microwave or refrigerator in the room.
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5.0review from
Quiet room Good complimentary breakfast Convenient to freeway Location-out of the way with no shopping anywhere nearby and very limited dining options Worn linens/bedding
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6.0review from
i had issues with the washer and dryer. the maintenance person there was able to not only fix the issue and return my money, but followed up to make sure i was satisfied with the service! couldnt have asked for more than that! i was given the room directly behind the hotel sign, so i had no view of my vehicle. next issue was the TV continued to shut off after only a few minutes. finally the internet connection was not working both days i stayed there.
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2.0review from
Location The room was run down and not in good shape. Drains and toilet stopped up.
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7.0review from
Hotel was clean and room was quite. The breakfast area was very small and crowded.
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7.0review from
staff was friendly and beds very comfortable no microwaves or refrigerators in rooms
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8.0review from
The hotel staff were very helpful related to resolving some issues with our room (prior occupants had been smoking in a non-smoking room). It was, however, very noisy all night long. The breakfast was well done and the airport shuttle was prompt and the drivers very courteous and helpful. Rooms are very small--but very clean and nice.
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8.0review from
The bed is AMAZING. We slept in a different hotel and immediately moved back to Fairfield Inn because the bed was so great! Both showers (we had 2 rooms) drained extremely slowly which makes for an uncomfortable shower because of the 2 inches of water soaking your feet the whole time. Kinda gross.
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9.0review from
This guest did not leave comments about this hotel.
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8.0review from
Easy to get to IND. Clean, nothing fancy but hit the essentials well. Lots of parking, friendly night manager. AC was a little anemic. Had housekeeping key in twice the same morning while we were still asleep, but we didn't put out the Do Not Disturb sign either.
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8.0review from
This guest did not leave comments about this hotel.
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8.0review from
It was clean and quiet. The room had a fridge! Everything was very clean. Our mattress was of inferior quality. We didn't do much sleeping anyways...;) it was just a cheaper spring type mattress. I'm former Army so it didn't bother me at all but my girlfriend complained about it.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
Friendly and helpful staff. Rooms were clean and well appointed. Good choices for breakfast. Good choices on the TVs All was good.
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
Location near the airport was the best I could find for proximity to downtown. ~$12 UBER ride to Lucas Oil. Price was high for the level of hotel but because of the event in town it was still priced competitively with the others.
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8.0review from
It was a clean and well maintained hotel with great amenities and soft, comfortable beds.
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8.0review from
The hotel staff were very helpful related to resolving some issues with our room (prior occupants had been smoking in a non-smoking room). It was, however, very noisy all night long. The breakfast was well done and the airport shuttle was prompt and the drivers very courteous and helpful. Rooms are very small--but very clean and nice.
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7.0review from
King bed suite room was nice and spacious. Bed was comfortable. Free breakfast was nice and food was good. Indoor pool was heated. Dining area was a little too small. Had to wait for a place to sit to eat. Bathtub was slow to drain.
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7.0review from
Quiet back street location No hot water in the shower the first AM
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7.0review from
Hotel was clean and room was quite. The breakfast area was very small and crowded.
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7.0review from
staff was friendly and beds very comfortable no microwaves or refrigerators in rooms
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4.0review from
The location. The hotel needed updating. The elevator was extremely slow and some of the towels in the room were dirty. The bed was not comfortable.
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6.0review from
Nothing No
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5.0review from
Was clean can walk on carpet and clean sheets staff work hard to please you I stay at never hotel in Chicago and was dirty
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3.0review from
Location I called immediately after booking to confirm and to request bed type, which was a king, the frying desk clerk assured me that I wld have that, when I got there only an hour later he informed me that they were completely sold out and now only had gueens.
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6.0review from
The shuttle service to the airport. the smell near the sink , not getting good TV reception for PBS, parking fees.
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1.0review from
This guest did not leave comments about this hotel.
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6.0review from
Staff was pleasant. Too many hotels together, not enough parking and noisy above my room.
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6.0review from
The location is close to interstate highway. There was no bath towel provided in the bath room. I have not experienced any hotel that does not provide bath towel in the bath room.
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6.0review from
Room was designed nicely. Fan in air conditioner was broke.
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5.0review from
The desk staff was welcoming and helpful. This hotel is in need of renovation, new mattresses and a deep cleaning. I do think they are to begin a renovation soon.
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5.0review from
There was neither a microwave or refrigerator in the room.
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5.0review from
Quiet room Good complimentary breakfast Convenient to freeway Location-out of the way with no shopping anywhere nearby and very limited dining options Worn linens/bedding
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6.0review from
i had issues with the washer and dryer. the maintenance person there was able to not only fix the issue and return my money, but followed up to make sure i was satisfied with the service! couldnt have asked for more than that! i was given the room directly behind the hotel sign, so i had no view of my vehicle. next issue was the TV continued to shut off after only a few minutes. finally the internet connection was not working both days i stayed there.
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2.0review from
Location The room was run down and not in good shape. Drains and toilet stopped up.
