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Cons. They turned off the water while I was brushing my teeth in the morning, so I could not rinse my mouth. They said the water would be off all day. As a result, I was forced to leave them a present in the toilet.
Pros. Front desk staff was fantastic. I left my Ipad in the car that was valet parked and they retrieved it in a flash! Connor, the valet supervisor, gave excellent directions for walking to Mass Ave. and was very cordial. Room was very quiet and the bed was so comfortable. Would absolutely return to this hotel!!
Pros. Great to be within blocks of all the activities on monument Square. All employees were very nice and accommodating.
Pros. We liked the friendly staff from the minute we walked into the lobby- everyone was very helpful! The hotel was within walking distance of everything we wanted to see and do! Fabulous weekend!!
Cons. We never did get the comfort beds to work but slept ok anyway!
Cons. the hotel charged my credit card for the stay when i had already been charged by the online booking service and the hotel also charged the online booking service and i have yet to get assistance resolving the matter. i talked to two different people who have told me two different things. When i asked for a copy of my receipt they sent me a blank receipt. When i checked out, i was told the total charge to my card and then told "oh, i wasn't supposed to tell you that". They had asked me to pay again, saying my credit card was declined. When i got home, my credit card statement said otherwise.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the hotel's cleanliness?
Guests have consistently praised the hotel's cleanliness, noting that the rooms and hotel are very clean and well-maintained.
What are the parking options available at the hotel?
The hotel offers valet parking and has an EV charging station, providing convenient parking options for guests.
Are there any concerns about the hotel's amenities?
Some guests have expressed concerns about the lack of a hot tub and the small pool area, but have been impressed with the overall cleanliness and quality of the rooms.
How is the hotel's customer service?
Guests have praised the staff for being friendly, accommodating, and going above and beyond to ensure a pleasant stay, although a few negative experiences have been reported.
What is the best time to visit the hotel?
The hotel experiences high season in December and low season in August, providing guests with the opportunity to choose the best time for their visit based on their preferences.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel offers increased accessibility and allergy-free rooms, making it a suitable option for guests traveling with pets.
Explore Nearby Attractions
The hotel's proximity to Monument Circle and other downtown attractions makes it an ideal base for exploring the area on foot.
Be Mindful of Additional Charges
Some guests were surprised by additional charges such as valet parking and breakfast fees. It's advisable to inquire about all potential extra costs before booking.
Check Room Temperature
A few guests experienced issues with room temperature control, with some finding the rooms too warm and others struggling to achieve a comfortable level. It may be helpful to check the room temperature upon arrival.
Consider Parking Alternatives
While the hotel offers valet parking, some guests found it to be inconvenient and expensive. Exploring nearby parking options could be a more cost-effective choice for some visitors.
Inquire About Room Types
A few guests encountered issues with room allocation, such as booking a double bed room but receiving a queen bed. It may be beneficial to confirm the room type upon check-in to avoid any discrepancies.
Take Advantage of On-Site Dining
Guests appreciated the delicious breakfast and dinner options offered by the hotel. Consider enjoying a meal at the on-site restaurant during your stay.
Stay Informed About Seasonal Rates
The hotel experiences high seasonality in December and low seasonality in August. Being aware of these fluctuations could help in planning a visit during a preferred time.
Be Prepared for Inconsistencies
While many guests praised the friendly staff, some encountered unhelpful or unfriendly front desk clerks. Being prepared for potential inconsistencies in service could help manage expectations during the stay.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | July |
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High season | May |
Average price (weeknight) | $373 |
Average price (weekend night) | $434 |
Hilton Garden Inn Indianapolis Downtown is located at 10 East Market Street in Mile Square, 0.1 miles from the center of Indianapolis. Monument Circle is the closest landmark to Hilton Garden Inn Indianapolis Downtown.
Check-in time is 4:00 PM and check-out time is 12:00 PM at Hilton Garden Inn Indianapolis Downtown.
Yes, Hilton Garden Inn Indianapolis Downtown offers free Wi-Fi.
Hilton Garden Inn Indianapolis Downtown is 8.2 miles from Indianapolis. Hilton Garden Inn Indianapolis Downtown is 60.5 miles from Lafayette Purdue University.
Yes, Hilton Garden Inn Indianapolis Downtown has a pool onsite.
KAYAK scours the web for all room deals available at Hilton Garden Inn Indianapolis Downtown in Indianapolis and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton Garden Inn Indianapolis Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton Garden Inn Indianapolis Downtown.