Cons (-) They turned off the water while I was brushing my teeth in the morning, so I could not rinse my mouth. They said the water would be off all day. As a result, I was forced to leave them a present in the toilet.
3 stars
Hilton Garden Inn Indianapolis Downtown
10 East Market Street, Indianapolis, IN 46204, United States
Indianapolis, IN
See location+1 317 955 9700Photos of Hilton Garden Inn Indianapolis Downtown
Overview
Nestled in the heart of downtown Indianapolis the Hilton Garden Inn Indianapolis Downtown offers a unique blend of historic charm and modern amenities. Housed in a building that connects with the iconic Salesforce Tower the hotel enjoys a prime location just steps from major corporate offices including Cummins Inc. Elevance Heatlh Eli Lilly HNTB JP Morgan Chase and Regions Tower. The Hilton Garden Inn Indianapolis Downtown combines historical charm with modern amenities offering a prime location near major landmarks and popular attractions. Guests are just minutes away from Monument Circle Gainbridge Fieldhouse home of the Indiana Pacers Lucas Oil Stadium, the Indiana Convention Center the Childrens Museum of Indianapolis Victory Field the Indiana State Museum and the Indianapolis Zoo. Guests will appreciate the hotel’s spacious accommodations featuring soaring 12-foot ceilings and large picture windows offering sweeping views of the city skyline. Each room is thoughtfully designed with modern conveniences including complimentary high-speed internet both wired and wireless local calls HBO and flat-panel LCD televisions. For added comfort rooms are equipped with ergonomic workstations spacious desks and a hospitality center complete with a refrigerator microwave and coffeemaker. The stylish bathrooms are finished with rich granite countertops and surrounds as well as high-end amenities such as hairdryers.
Latest deals for Hilton Garden Inn Indianapolis Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Hilton Garden Inn Indianapolis Downtown
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Designated smoking area
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Parking and transportation
- EV charging station
- Parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Bicycle rental
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
- Kid-friendly buffet
Pool
- Saltwater pool
- Indoor pool
Fitness
- Fitness center
Reviews of Hilton Garden Inn Indianapolis Downtown
8.0
Very good
761 verified ratings
Wonderful
382
Very good
123
Good
87
Okay
56
Fair
39
Mediocre
27
Poor
47
Summary of reviews
Guests say
Guests appreciated the great location and friendly service of the hotel, highlighting the cleanliness and the exceptional staff. However, many expressed dissatisfaction with the room size, value for price, and some amenities not meeting expectations, such as the water issues and parking fees.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
7.9 out of 10
543 reviews
8.1 out of 10
127 reviews
9 out of 10
3 reviews
8.3 out of 10
3 reviews
All reviews
Pros (+) Front desk staff was fantastic. I left my Ipad in the car that was valet parked and they retrieved it in a flash! Connor, the valet supervisor, gave excellent directions for walking to Mass Ave. and was very cordial. Room was very quiet and the bed was so comfortable. Would absolutely return to this hotel!!
Pros (+) Great to be within blocks of all the activities on monument Square. All employees were very nice and accommodating.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the hotel's cleanliness?
Guests have consistently praised the hotel's cleanliness, noting that the rooms and hotel are very clean and well-maintained.
What are the parking options available at the hotel?
The hotel offers valet parking and has an EV charging station, providing convenient parking options for guests.
Are there any concerns about the hotel's amenities?
Some guests have expressed concerns about the lack of a hot tub and the small pool area, but have been impressed with the overall cleanliness and quality of the rooms.
How is the hotel's customer service?
Guests have praised the staff for being friendly, accommodating, and going above and beyond to ensure a pleasant stay, although a few negative experiences have been reported.
What is the best time to visit the hotel?
The hotel experiences high season in December and low season in August, providing guests with the opportunity to choose the best time for their visit based on their preferences.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel offers increased accessibility and allergy-free rooms, making it a suitable option for guests traveling with pets.
Explore Nearby Attractions
The hotel's proximity to Monument Circle and other downtown attractions makes it an ideal base for exploring the area on foot.
Be Mindful of Additional Charges
Some guests were surprised by additional charges such as valet parking and breakfast fees. It's advisable to inquire about all potential extra costs before booking.
Check Room Temperature
A few guests experienced issues with room temperature control, with some finding the rooms too warm and others struggling to achieve a comfortable level. It may be helpful to check the room temperature upon arrival.
Consider Parking Alternatives
While the hotel offers valet parking, some guests found it to be inconvenient and expensive. Exploring nearby parking options could be a more cost-effective choice for some visitors.
Inquire About Room Types
A few guests encountered issues with room allocation, such as booking a double bed room but receiving a queen bed. It may be beneficial to confirm the room type upon check-in to avoid any discrepancies.
Take Advantage of On-Site Dining
Guests appreciated the delicious breakfast and dinner options offered by the hotel. Consider enjoying a meal at the on-site restaurant during your stay.
Stay Informed About Seasonal Rates
The hotel experiences high seasonality in December and low seasonality in August. Being aware of these fluctuations could help in planning a visit during a preferred time.
Be Prepared for Inconsistencies
While many guests praised the friendly staff, some encountered unhelpful or unfriendly front desk clerks. Being prepared for potential inconsistencies in service could help manage expectations during the stay.
Location
10 East Market Street, Indianapolis, IN 46204
What's nearby
- E Pluribus Unum276 yd
- Gainbridge Fieldhouse0.3 mi
- Indiana State Capitol0.3 mi
- Christopher Columbus0.4 mi
- Indianapolis Union Station0.4 mi
- Indiana Convention Center0.5 mi
- Eiteljorg Museum0.6 mi
- Lucas Oil Stadium0.7 mi
- The Cathcart0.7 mi
- East Gate - West Gate0.9 mi
- White River State Park1.1 mi
- Indianapolis Zoo1.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Indianapolis Downtown
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | March | $195 | $212 |
Cheapest month to stay with an average 34% drop in price. | Most expensive month to stay with an average 104% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Hilton Garden Inn Indianapolis Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn Indianapolis Downtown
FAQs when booking at Hilton Garden Inn Indianapolis Downtown
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See most recommended stays in IndianapolisGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.7 | 0.1 mi | Indianapolis | 8.4 mi |
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