Sheraton Indianapolis City Centre Hotel

Reviews

Pros

"Clean and comfortable rooms!." (in 60 reviews)

"Staff were helpful, friendly and accommodating" (in 69 reviews)

"Great views and very central location." (in 39 reviews)

Cons

"no regular coffee but 2 decaf." (in 5 reviews)

"elevators are too old" (in 4 reviews)

Show reviews that mention

+

downtown indianapolis

great location

club level

rooftop pool

great view

resupply coffee

elevators are slow

parking for free

friendly staff

placed in an awkward

view of downtown

nice room

bed was comfortable

room was not ready at check-in

Good

Dec 2017

6.8

Great location, facility needs some work

Awesome location and good price.

It's an older building that could use a renovation.
Mediocre

Nov 2017

4.0

Nice people but an aging facility with issues

The friendly service. The Sheraton bed, which is always great.

Getting trapped in the bathroom because of a maintenance issue and having to break my way out.
Good

Aug 2017

8.0

Participation in Green room service - not requiring new linens, towels every day- yields $5 / day food voucher.

Need to clarify/refine misleading description of Green program . Card for hanging on doorknob says I would not have full housekeeping service. I thought that meant I would not receive fresh linens; would use the entire supply of towels (5) before resupply; and would pick up after myself. In practice, the card means no one will enter my room...a kind of permanent Do Not Disturb. No resupply of coffee. No emptying waste baskets. SOLUTION : Green program should have partial housekeeping . Save us all cost of needless laundering of towels and sheets, etc. but routinely resupply coffee and empty trash.
Excellent

Jun 2017

10.0

Awesome trip to Indy.

Great hotel, perfect location, helpful staff, clean comfortable and Starbucks in the lobby.

My truck wouldn't fit in the parking garage. I had to park off site. This is not the hotels fault. I should have driven my car.
Okay

Mar 2017

5.7

Good for a one night stay

quiet.

Honestly the bed comforters had stains on it and it was gross. There were no robes in the room, bathroom towels so small and thin, hotel food was not good...
Excellent

Feb 2017

9.4

Our Room with a city view was beautiful. The bed was comfortable. It seems to be a clean facility/property. The location was great in accordance to the venue we were to attend. The Staff was attentive & courteous. I actually wish we could have stayed longer to see some of the cities history and sights.

The Room was Kind of "Pricey"........ A few minor maintenance issues could soon need tending too...... The windows were sludgy/foggy. I was told during my booking that garage parking was included, but when we arrived, there was a $25 per night parking fee.
Okay

Feb 2017

4.8

Nice Metropolitan Hotel, but the noisiest place I

Rooms were clean and nicely appointed. Convenient location in center of Indy if you need a location to walk from.

Elevators were extremely noisy, If you are going to stay here, I would suggest a room as far away from the elevators as possible as they ROAR as they pass the floor each time - sound like a jet taking off - there are 4 elevators too...
Good

Jan 2017

8.0

Nice!

Nice and clean hotel. Rooms were small, and the bed was comfortable. I would recommend a stay here.
Excellent

Oct 2016

8.5

Overall great stay

Value and location

Elevators were a bit noises and bathroom was small
Okay

Sep 2016

5.7

Need major cleaning

Friendly staff the best staff is Breyona Johnson

Dirty bathrooms
Excellent

Aug 2016

9.1

Comfortable beds, clean rooms, extremely polite staff, just overall a great experience

Nothing that was the hotels fault. It was a loud weekend because of motorcycles, but other wise it was a great experience.
Excellent

Jun 2016

10.0

Picked the perfect spot

Close to everything. We walked to dinner and a blues bar. Great view. Didn't get a chance to go to roof top bar but it looked appealing

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