Dated and overpriced, plus the valet service was extremely average.
4 stars
Sheraton Indianapolis City Centre Hotel
31 West Ohio Street, Indianapolis, IN 46204, United States
Indianapolis, IN
See location+1 317 635 2000Photos of Sheraton Indianapolis City Centre Hotel
Overview
Featuring a rooftop terrace, an outdoor pool and a bowling alley, Sheraton Indianapolis City Centre Hotel is located in Downtown Indianapolis and is a brief walk from Christopher Columbus and Indiana State House. It is situated a short stroll from Indiana Convention Center and Bankers Life Fieldhouse.
There are a range of amenities on offer to those staying at Sheraton Hotel City Centre Indianapolis, including valet parking, an express check-in and check-out feature and meeting facilities. Additionally, the multilingual staff are on hand to offer local information. The hotel also offers a well-equipped gym.
The rooms at Sheraton Indianapolis City Centre Hotel offer tea and coffee making facilities and all the necessities for a comfortable stay.
Sheraton Hotel City Centre Indianapolis offers a conveniently located on-site café where guests can have a meal before heading out to explore the local region. For those who would like to enjoy a beverage of an afternoon, the on-site bar provides the ideal spot. A wide selection of cafés and restaurants are also available in close proximity to the property.
The position of the hotel permits easy access to many tourist attractions. It is within a 20-minute stroll of Indianapolis Amtrak Station, which allows for convenient access in and around Indianapolis.
Latest deals for Sheraton Indianapolis City Centre Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Sheraton Indianapolis City Centre Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Coffee shop
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Parking
- Valet parking
- Private parking
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Pool
- Rooftop pool
- Outdoor pool
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Sheraton Indianapolis City Centre Hotel
8.0
Very good
1099 verified ratings
Wonderful
525
Very good
156
Good
138
Okay
68
Fair
94
Mediocre
38
Poor
80
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, highlighting the cleanliness of the rooms. However, many expressed dissatisfaction with the high parking fees, issues with room service, and the condition of the bathroom facilities.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.1 out of 10
531 reviews
8.1 out of 10
327 reviews
9 out of 10
2 reviews
7.8 out of 10
17 reviews
All reviews
Pros (+) Awesome location and good price.
Cons (-) It's an older building that could use a renovation.
Pros (+) The friendly service. The Sheraton bed, which is always great.
Cons (-) Getting trapped in the bathroom because of a maintenance issue and having to break my way out.
Pros (+) Participation in Green room service - not requiring new linens, towels every day- yields $5 / day food voucher.
Cons (-) Need to clarify/refine misleading description of Green program . Card for hanging on doorknob says I would not have full housekeeping service. I thought that meant I would not receive fresh linens; would use the entire supply of towels (5) before resupply; and would pick up after myself. In practice, the card means no one will enter my room...a kind of permanent Do Not Disturb. No resupply of coff...
Read more
Pros (+) Great hotel, perfect location, helpful staff, clean comfortable and Starbucks in the lobby.
Cons (-) My truck wouldn't fit in the parking garage. I had to park off site. This is not the hotels fault. I should have driven my car.
Pros (+) quiet.
Cons (-) Honestly the bed comforters had stains on it and it was gross. There were no robes in the room, bathroom towels so small and thin, hotel food was not good...
Pros (+) Our Room with a city view was beautiful. The bed was comfortable. It seems to be a clean facility/property. The location was great in accordance to the venue we were to attend. The Staff was attentive & courteous. I actually wish we could have stayed longer to see some of the cities history and sights.
Cons (-) The Room was Kind of "Pricey"........ A few minor maintenance issues could soon need tending too...... The windows were sludgy/foggy. I was told during my booking that garage parking was included, but when we arrived, there was a $25 per night parking fee.
Pros (+) Rooms were clean and nicely appointed. Convenient location in center of Indy if you need a location to walk from.
Cons (-) Elevators were extremely noisy, If you are going to stay here, I would suggest a room as far away from the elevators as possible as they ROAR as they pass the floor each time - sound like a jet taking off - there are 4 elevators too...
Pros (+) Nice and clean hotel. Rooms were small, and the bed was comfortable. I would recommend a stay here.
Pros (+) Value and location
Cons (-) Elevators were a bit noises and bathroom was small
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at Sheraton Indianapolis City Centre Hotel?
Sheraton Indianapolis City Centre Hotel offers a range of amenities including a rooftop terrace, outdoor pool, bowling alley, well-equipped gym, on-site café, and bar. Additionally, the hotel provides valet parking, express check-in and check-out, meeting facilities, and multilingual staff for local information.
What can I expect from the food quality at Sheraton Indianapolis City Centre Hotel?
Guests can enjoy excellent food quality at Sheraton Indianapolis City Centre Hotel, with a conveniently located on-site café offering meals, and an on-site bar providing a wide selection of beverages. Moreover, a variety of nearby cafés and restaurants are available for dining.
Are the beds comfortable at Sheraton Indianapolis City Centre Hotel?
Sheraton Indianapolis City Centre Hotel provides comfortable beds, as mentioned by guests who found the mattress to be comfortable. The hotel also offers vegan meals on the menu for guests' convenience.
What are the parking options at Sheraton Indianapolis City Centre Hotel?
Sheraton Indianapolis City Centre Hotel offers valet parking and private parking. However, some guests have mentioned concerns about the cost of parking, so it's advisable to inquire about parking fees in advance.
When is the best time to visit Sheraton Indianapolis City Centre Hotel?
The high season at Sheraton Indianapolis City Centre Hotel is in December, while the low season is in January. It's recommended to plan your visit accordingly to make the most of your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer quieter periods, consider visiting in January, which is considered the low season. This could result in a more peaceful and less crowded experience.
Explore Nearby Attractions
The hotel's proximity to Monument Circle and various museums and stadiums makes it an ideal base for exploring the local attractions. Take advantage of the convenient location to explore the nearby parks and dining options.
Check Room Amenities
Some guests noted that the rooms were well-equipped with essentials for a comfortable stay, such as tea and coffee making facilities. It's advisable to check the room amenities before your stay.
Be Mindful of Parking Costs
Several guests mentioned that the parking fees were relatively high. Consider this additional cost when planning your stay and explore alternative parking options in the area.
Inquire About Special Dietary Needs
If you have specific dietary requirements, consider reaching out to the hotel in advance. Some guests appreciated the availability of vegan meals on the menu and found the restaurant's food to be great.
Consider Noise Levels
A few guests mentioned that the walls were thin, leading to noise from neighboring rooms. Light sleepers may want to take this into consideration and request a quieter room location.
Accessibility Considerations
If you have accessibility needs, such as wheelchair access, it's advisable to confirm the availability of accessible facilities and rooms with the hotel staff before your stay.
Verify Room Conditions
Some guests reported issues with room cleanliness and maintenance, including dirty sheets and outdated room furnishings. It may be beneficial to verify the room's condition upon check-in and request a change if necessary.
Check for Seasonal Events
If you plan to visit in December, the high season, be sure to check for any seasonal events or activities in the area. This could enhance your overall experience during your stay.
Location
31 West Ohio Street, Indianapolis, IN 46204
What's nearby
- Indiana State Capitol426 yd
- Christopher Columbus0.3 mi
- E Pluribus Unum0.3 mi
- Gainbridge Fieldhouse0.4 mi
- Indiana Convention Center0.5 mi
- Indianapolis Union Station0.5 mi
- Eiteljorg Museum0.5 mi
- The Cathcart0.6 mi
- Lucas Oil Stadium0.7 mi
- East Gate - West Gate0.7 mi
- White River State Park1 mi
- Indianapolis Zoo1.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Indianapolis City Centre Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
May | April | $216 | $175 |
Cheapest month to stay with an average 20% drop in price. | Most expensive month to stay with an average 32% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Sheraton Indianapolis City Centre Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sheraton Indianapolis City Centre Hotel
FAQs when booking at Sheraton Indianapolis City Centre Hotel
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See most recommended stays in IndianapolisGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.6 | 0.1 mi | Indianapolis | 8.3 mi |
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