Great location, facility needs some work
Awesome location and good price.
It's an older building that could use a renovation.
Nice people but an aging facility with issues
The friendly service. The Sheraton bed, which is always great.
Getting trapped in the bathroom because of a maintenance issue and having to break my way out.
Participation in Green room service - not requiring new linens, towels every day- yields $5 / day food voucher.
Need to clarify/refine misleading description of Green program . Card for hanging on doorknob says I would not have full housekeeping service. I thought that meant I would not receive fresh linens; would use the entire supply of towels (5) before resupply; and would pick up after myself. In practice, the card means no one will enter my room...a kind of permanent Do Not Disturb. No resupply of coffee. No emptying waste baskets. SOLUTION : Green program should have partial housekeeping . Save us all cost of needless laundering of towels and sheets, etc. but routinely resupply coffee and empty trash.
Awesome trip to Indy.
Great hotel, perfect location, helpful staff, clean comfortable and Starbucks in the lobby.
My truck wouldn't fit in the parking garage. I had to park off site. This is not the hotels fault. I should have driven my car.
Good for a one night stay
Honestly the bed comforters had stains on it and it was gross. There were no robes in the room, bathroom towels so small and thin, hotel food was not good...
Our Room with a city view was beautiful. The bed was comfortable. It seems to be a clean facility/property. The location was great in accordance to the venue we were to attend. The Staff was attentive & courteous. I actually wish we could have stayed longer to see some of the cities history and sights.
The Room was Kind of "Pricey"........ A few minor maintenance issues could soon need tending too...... The windows were sludgy/foggy. I was told during my booking that garage parking was included, but when we arrived, there was a $25 per night parking fee.
Nice Metropolitan Hotel, but the noisiest place I
Rooms were clean and nicely appointed. Convenient location in center of Indy if you need a location to walk from.
Elevators were extremely noisy, If you are going to stay here, I would suggest a room as far away from the elevators as possible as they ROAR as they pass the floor each time - sound like a jet taking off - there are 4 elevators too...
Nice and clean hotel. Rooms were small, and the bed was comfortable. I would recommend a stay here.
Overall great stay
Value and location
Elevators were a bit noises and bathroom was small
Need major cleaning
Friendly staff the best staff is Breyona Johnson
Comfortable beds, clean rooms, extremely polite staff, just overall a great experience
Nothing that was the hotels fault. It was a loud weekend because of motorcycles, but other wise it was a great experience.
Picked the perfect spot
Close to everything. We walked to dinner and a blues bar. Great view. Didn't get a chance to go to roof top bar but it looked appealing
A warm welcome awaits you at the Sheraton Indianapolis City Centre Hotel. Our location on the historical Monument Circle in the heart of beautiful downtown Indianapolis means the best of the city is all within easy reach. Whether you want to enjoy an exciting Indianapolis Colts football game at Lucas Oil Stadium, or catch the Indiana Pacers play at Conseco Fieldhouse, or perhaps shop at Circle Centre Mall—they’re all within walking distance of our hotel. After a full day of exploring the city, relax in one of our 378 spacious guest rooms. Spend an evening in total comfort as you slip into the Sheraton Signature Sleep Experience. In addition, there are plenty of thoughtful touches in each guest room such as our 42” flat panel televisions, Starbucks coffee, and Shine for Sheraton™ bath amenities. For extra comfort and space to stretch out, you can enjoy one of our 41 Deluxe King Suites. Plus our hotel is now 100% smoke-free, so you can breathe easy and delight in everything we have to offer. Sleek lines, warm colors, and comfortable seating create a relaxed atmosphere in this specially-designed communal lounge area with 42” flat panel televisions, multiple Internet-enabled workstations, wireless High Speed Internet Access, and complimentary printing services for our guests. It’s a great place to stay connected with friends and loved ones during your stay. When your day of work or play is through, recharge at Sheraton Fitness or take a splash in our rooftop pool while enjoying a wonderful view of the city. Every aspect of our hotel was designed with you in mind, including our 18,000-plus square feet of flexible and well-appointed function space, which offers a great ambiance for a variety of meetings and social events. We’re the perfect venue for your next business or social gathering.
Based on 2,305 reviews
Value for money
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