Great location, facility needs some work
Awesome location and good price.
It's an older building that could use a renovation.
Nice people but an aging facility with issues
The friendly service. The Sheraton bed, which is always great.
Getting trapped in the bathroom because of a maintenance issue and having to break my way out.
Participation in Green room service - not requiring new linens, towels every day- yields $5 / day food voucher.
Need to clarify/refine misleading description of Green program . Card for hanging on doorknob says I would not have full housekeeping service. I thought that meant I would not receive fresh linens; would use the entire supply of towels (5) before resupply; and would pick up after myself. In practice, the card means no one will enter my room...a kind of permanent Do Not Disturb. No resupply of coffee. No emptying waste baskets. SOLUTION : Green program should have partial housekeeping . Save us all cost of needless laundering of towels and sheets, etc. but routinely resupply coffee and empty trash.
Awesome trip to Indy.
Great hotel, perfect location, helpful staff, clean comfortable and Starbucks in the lobby.
My truck wouldn't fit in the parking garage. I had to park off site. This is not the hotels fault. I should have driven my car.
Good for a one night stay
Honestly the bed comforters had stains on it and it was gross. There were no robes in the room, bathroom towels so small and thin, hotel food was not good...
Our Room with a city view was beautiful. The bed was comfortable. It seems to be a clean facility/property. The location was great in accordance to the venue we were to attend. The Staff was attentive & courteous. I actually wish we could have stayed longer to see some of the cities history and sights.
The Room was Kind of "Pricey"........ A few minor maintenance issues could soon need tending too...... The windows were sludgy/foggy. I was told during my booking that garage parking was included, but when we arrived, there was a $25 per night parking fee.
Nice Metropolitan Hotel, but the noisiest place I
Rooms were clean and nicely appointed. Convenient location in center of Indy if you need a location to walk from.
Elevators were extremely noisy, If you are going to stay here, I would suggest a room as far away from the elevators as possible as they ROAR as they pass the floor each time - sound like a jet taking off - there are 4 elevators too...
Nice and clean hotel. Rooms were small, and the bed was comfortable. I would recommend a stay here.
Overall great stay
Value and location
Elevators were a bit noises and bathroom was small
Need major cleaning
Friendly staff the best staff is Breyona Johnson
Comfortable beds, clean rooms, extremely polite staff, just overall a great experience
Nothing that was the hotels fault. It was a loud weekend because of motorcycles, but other wise it was a great experience.
Picked the perfect spot
Close to everything. We walked to dinner and a blues bar. Great view. Didn't get a chance to go to roof top bar but it looked appealing
Sheraton Indianapolis City Centre Hotel welcomes you to Indiana's capital city with modern style and unparalleled convenience. Perfectly situated in the downtown district, just half a mile from the Indiana Convention Center, our hotel is tailor-made for both business trips and family vacations. Settle in to beautifully designed rooms, featuring home-like comforts and the Sheraton Signature Sleep Experience. Challenge yourself to a workout in the 24-hour fitness center, or swim in our heated rooftop pool - the only one of its kind in downtown Indianapolis. Fuel up for an exciting morning with bistro-style dishes at Circle Cafe, or sample locally sourced, farm-to-table fare at Alexander's Bar and Grill. If you're hosting an event in the city, you'll be thrilled with our 23,000 square feet of recently renovated venue space, ideal for both large and small gatherings. And if you're interested in exploring, our hotel provides easy access to Lucas Oil Stadium, the Indianapolis Zoo and other popular attractions.
Based on 2,258 reviews
Value for money
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