Accessibility and suitability
Basics
Bathroom
Services and conveniences
Media and entertainment
Dining
Bedroom
General
Parking and transportation
Family friendly
Outdoor
Laundry
Workspace
Things to do
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the unique features of the hotel's design and layout?
The hotel boasts very uniquely designed and beautiful interiors, with a luxe and modern feel. The restaurant offers wonderful dining options, and the rooftop cocktail bar serves up unique offerings. The hotel is in close proximity to everything in downtown Indy, by foot or by a short car ride. The staff are incredibly welcoming!
What practical information should I know about the hotel's location?
The hotel's location is perfect, with a very short walk to the Gainbridge Fieldhouse and near many shops and restaurants. However, it's important to note that the hotel is across the street from the bus station, so there is a lot of activity coming from there.
What can I expect from the hotel's customer service?
All of the staff, from the desk clerk, valet, restaurant, to the housekeeping, are very friendly and want to help with anything they can. They go above and beyond to ensure a comfortable stay. However, some guests have mentioned issues with the staff, such as being put in a room they didn't pay for and encountering rude behavior.
What are the dining options available at the hotel?
The hotel offers a restaurant, bar/lounge, and a rooftop cocktail bar, all serving up gorgeous and delicious dining options. The breakfast is good, and the staff are attentive. However, some guests have mentioned that there is no continental breakfast available.
What should I know about the hotel's parking options?
The hotel offers parking and valet parking, but some guests have mentioned that the parking is too expensive. Additionally, some guests have had issues with valet parking, such as not being able to park their own car and being charged a high fee for valet parking.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Busy Intersection
Some guests recommended requesting a room away from the busy intersection to avoid disturbances from traffic and noise.
Consider Parking Alternatives
Guests suggested considering parking alternatives, such as nearby parking garages, as the valet parking at the hotel can be relatively expensive.
Check for Breakfast Menu in Room
Some guests found it inconvenient not to have the breakfast menu in the room and suggested pre-ordering breakfast as a little trickier to work out.
Be Mindful of Noise Levels
Several guests mentioned noise disturbances, such as loud doors and street noise, so it's advisable to be mindful of potential noise issues during the stay.
Verify Room Details
Some guests encountered issues with room allocation and amenities, so it's recommended to verify the room details upon check-in to ensure they align with the reservation.
Explore Nearby Attractions
The hotel's proximity to attractions like Conseco Fieldhouse and Monument Circle makes it convenient for guests to explore these nearby places.
Consider Self-Parking Options
Considering the availability of self-parking options, guests may want to explore the possibility of parking their own vehicles to avoid the higher cost of valet parking.
Request Room with View
Guests highlighted the spectacular views from certain rooms, suggesting that opting for a room with a view, especially a balcony facing the fountain, comes highly recommended.
Engage with Friendly Staff
Many guests praised the friendly and accommodating staff, particularly highlighting the exceptional service received from various hotel personnel.
Check for Noise-Sensitive Room Features
For guests sensitive to noise, it may be beneficial to inquire about rooms with features to mitigate external disturbances, such as soundproofing or quieter locations within the hotel.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | March |
Average price (weeknight) | $219 |
Average price (weekend night) | $368 |