Extended Stay America Select Suites - Indianapolis - West

The hotel offers free parking, pet-friendly accommodations, self-serve guest laundry facilities, and fully-equipped kitchen in each suite, including a full-size refrigerator and freezer, stovetop, and microwave.

Guests have mentioned concerns about cleanliness, including dirty microwave, stains on sheets, smashed roaches, and car alarms going off all night.

Some guests have expressed discomfort with the beds, mentioning that they were hard and uncomfortable.

Guests have mentioned concerns about customer service, including unfriendly front desk staff, lack of towels and soaps, and unavailability of front desk staff to help.

The low season is in June, and the high season is in March.

Some guests reported issues with the availability and cleanliness of towels and soaps, so it might be helpful to bring your own to ensure you have an adequate supply during your stay.

Several guests mentioned issues with room amenities such as broken TVs, non-functional showers, and missing remotes. It's advisable to thoroughly check the functionality of these amenities upon arrival and promptly report any issues to the front desk.

A few guests reported disturbances such as car alarms, train noise, and loud arguments from neighboring rooms. Bringing earplugs or requesting a room away from potential noise sources could help ensure a more peaceful stay.

Some guests experienced discrepancies between the initially booked price and the actual amount charged during check-in. It's recommended to verify the total price and address any discrepancies with the staff before finalizing the check-in process.

As reported by guests, the hotel does not provide hairdryers or irons in the rooms. Bringing your own could be convenient if you require these amenities during your stay.

Several guests mentioned cleanliness issues such as dirty sheets, stains, and roaches in their rooms. Upon arrival, it's advisable to thoroughly inspect the room and promptly report any cleanliness concerns to the staff.

The front desk has limited operating hours, which may inconvenience guests arriving outside of these times. Arriving during the specified hours or making necessary arrangements for late check-in is advisable.

Some guests reported dissatisfaction with the hotel for extended stays due to issues with cleanliness, noise, and overall comfort. For longer stays, it may be worth considering alternative accommodations to ensure a more comfortable experience.

If you encounter unresolved issues with your room, such as persistent odors or maintenance problems, consider requesting a room change to address the concerns and improve your overall stay.

A few guests expressed concerns about the safety and cleanliness of the surrounding area. Being cautious and aware of your surroundings, especially during late hours, is advisable for a more secure experience.