Hotel Zach

Kind and friendly staffs The room was more spacious than I expected

Close to old town and railway station

We loved EVERYTHING about this property. The accomodation itself is stunning and very aesthetically pleasing. The location is excellent, around the corner from the old town and lots of supermarkets. The staff were so friendly and helpful, excellent English. The breakfast was to die for, it gave us such a good start to our day. The accomodation really made our stay In Innsbruck, should be 5 stars!!

Nothing

The staff at the reception, Mara and Tania, were always very welcoming and helpful. They spoke excellent English. The location was excellent - near enough to the city centre, but far away enough to be quiet. The sound proofing was very good - we rarely heard anything from our neighbours. The breakfast was good in terms of variety and quality (cold cuts, scrambled eggs and boiled eggs, raw salad, cheeses, cereals, muesli, pastries, yoghurt, a nice selection of bread - including gluten-free bread - coffee, tea, juices). The staff in the dining room were polite and efficient. The hotel was always clean. The hotel provided us with Innsbruck Welcome Cards when we asked for them. The room was comfortable, the furniture was in good condition and appeared to be relatively new. The bathroom had a spacious shower cabin with eco-friendly shampoo/shower gel dispenser. The room was cleaned well every day. The reception staff also allowed us to keep our luggage at the reception after check-out for a few hours.

The wireless security could be improved: the network name and password were displayed in the reception and elevator. In addition, the password strength could be improved as well.

Breakfast was amazing