Residenze Portacastello

Guests have highlighted the lovely room with good facilities, the central location in the historic center, the modern upgrades in a quaint historic building, and the helpful and kind staff as some of the best features of the hotel.

Guests have described the hotel as clean and quiet, with modern and clean room decor, spacious rooms, and clean ensuite bathrooms. However, some guests mentioned issues with unfriendly staff and stains on the bedspread.

The breakfast is typically a self-serving type with a coffee machine and packaged croissants, traditional biscotti, and jam. Some guests suggested that the breakfast could be improved by offering a voucher for one of the nearby cafes instead.

Some guests found parking to be difficult, especially if they were new to the town and not aware of places to park. It was suggested that the hotel provide a simple map to guests prior to arrival on where to park and walking directions to the hotel.

The hotel is recommended for a visit during the low season in June, offering a good place to stop in a lovely location in the old town with a lovely view of the snow-capped mountains from the balcony.

Several guests mentioned the lovely views from the rooms, especially those with balconies facing the mountains or the city.

The hotel offers wheelchair-accessible rooms and is located on the ground floor, making it suitable for guests with mobility concerns.

Some guests experienced issues with the Wi-Fi, so it's advisable to have alternative connectivity options if reliable internet access is crucial.

A few guests encountered issues with their reserved rooms not being available, so it's recommended to confirm room availability in advance.

The hotel's central location in the historic center allows for easy access to shops, restaurants, and local attractions like the Cathedral of Isernia and Museo Civico della Memoria e della Storia.

Guests should be aware that parking can be challenging, especially for those unfamiliar with the area. It's advisable to inquire about parking options and directions beforehand.

While the hotel provides breakfast, some guests suggested exploring nearby cafes for a wider breakfast selection, offering a more varied and flexible dining experience.

Guests appreciated the welcoming and helpful nature of the staff, particularly in accommodating special requests and providing local recommendations.

The hotel offers modern and spacious rooms with well-decorated interiors, ensuring a comfortable stay. However, some guests noted the need for maintenance in certain fixtures.

A few guests experienced delays during the check-in process, so it's advisable to factor in potential wait times and communicate arrival plans with the hotel in advance.