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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
The Bay Wing offers clean, spacious rooms with gorgeous views of the sea, making it a great choice for a comfortable and quiet stay.
The hotel is located in a quiet area, and while shuttle bus services are available for a fee, guests without a rental car may need to rely on walking or utilizing transportation provided by activities such as scuba diving and star-gazing.
While the hotel's restaurants are generally good, some guests found them to be expensive. However, there are dining options within walking distance, and ocean view cafés are accessible with a 30-45 minute walk from the hotel.
The hotel offers a beach with a coral reef for snorkeling, and multiple outdoor pools with a good choice of swimming options. However, some guests found the pool water to be quite warm, and the outdoor pool too cold for swimming in mid-December.
The Ocean Wing is noted to be getting old and in need of a refresh, while the Bay Wing offers a more modern and comfortable experience, making it a better choice despite being slightly more expensive.
While the hotel offers great facilities such as pools, tennis courts, and a golf course, guests noted that some additional charges, such as for cabanas by the pool, seemed unnecessary as they were largely vacant during their stay.
Guests suggested that the hotel could provide more activities or recommendations for guests to purchase, as they had to research activities on their own. This could enhance the overall experience for guests looking for things to do during their stay.
While the breakfast buffet is praised for its quality, some guests found it to be expensive and noted long queues for tables. Additionally, the variety of Western breakfast items was limited, and some items like pancakes and waffles were not of the best quality.
The hotel staff are generally helpful, but some guests noted limited English-speaking staff. Guests who do not speak Japanese may encounter challenges communicating certain needs or preferences.
Some guests reported mold in the shower grout and noted that the cleaning crew was unable to attend to their room during their stay, possibly due to staffing levels. This is something to be mindful of, especially for guests with sensitivities to mold.
