Guest Reviews
Overall Rating
7.7
Good
Based on 130 reviews
Food
8.5
Service
8.5
Cleanliness
6.5
Room
6.4
Location
5.6
Breakfast
3.5
Vibe
3.0
WiFi
0.0
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![Chac Chi Hotel And Suites - Isla Mujeres - Kitchen]()
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![Chac Chi Hotel And Suites - Isla Mujeres - Pool]()
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Map
Chac Chi Hotel And Suites
$60+
About
Take in the views from the rooftop terrace when you stay at Chac Chi Hotel and Suites. Guests can take a dip in one of 2 outdoor pools, and freebies like breakfast and WiFi are added perks.
Amenities
- Complimentary breakfast
- Free Wi-Fi
- Facilities for Disabled Guests
- Internet
- Laundry service
- Outdoor pool
- Air-conditioned
- 24 Hour Front Desk
- Safe
- Free parking
- Designated smoking area
- Storage available
- Non-smoking rooms available
- Terrace/Patio
- Concierge service
- Pets not allowed
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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9.6
Pros: Loved having pool on roof & on ground
review from
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7.9
Pros: The staff was extremely helpful with reserving a golf cart for us & directions
Cons: The decor was a little dated but, for the value it was fine. We only slept in room as we were at beach or out all day
review from
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10.0
Pros: The staff made us feel like were welcomed to there home,they had a little continental breakfast,which was toast banana cereal juice and good coffee,and a nice smile,
Cons: More educated about the garbage you would see,and the condition on some sidewalk, it was hard for the handicapped and the elderly
review from
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7.9
Pros: Air conditioning worked extremely well!
review from
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7.5
Pros: We like the rooftop pool, the room was clean and there are some nice restaurants in that area, GreenVerde being the best! And it was a 7 min walk to Chedraui
Cons: I didn't like that we couldn't flush the toilet paper, but they do clean the garbage everyday. I didnt like that it was a 35 min walk to the beach, and I wish we had a room with a balcony big ...
review from
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7.9
Pros: The staff members were very helpful and kind. We walked to the ferry and into town, about 20 minutes each way. Excellent grocery store is nearby. Rooftop sunset was spectacular. The pool is small ...
Cons: Property was undergoing repair/renovation, and there were too many construction materials around. Also, it was not near much. Needed golf cart or taxi to get around. There were some nice casual ...
review from
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7.9
Pros: nice hotel
Cons: breakfast not complete
review from
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8.3
Pros: I liked the location. It wasn't right in downtown but close enough to walk.
Cons: There's nothing I didn't like.
review from
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2.9
Pros: Nothing
Cons: It was very dirty and not maintained at all. We seemed to be the only guests staying there. The whole place was creepy.
review from
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8.3
Pros: We got a really good deal including a whale shark tour for two (which was also well managed). Staff at the hotel were helpful and friendly. We were recommended an excellent place for dinner (real ...
Cons: The hotel is in the middle of the island. It is about 2.5km from the ferry terminal making it a bit of a walk. However this was only a minor thing for us. It is a nice quiet part of the island and ...
review from
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9.6
Pros: Loved having pool on roof & on ground
review from
-
10.0
Pros: The staff made us feel like were welcomed to there home,they had a little continental breakfast,which was toast banana cereal juice and good coffee,and a nice smile,
Cons: More educated about the garbage you would see,and the condition on some sidewalk, it was hard for the handicapped and the elderly
review from
-
7.9
Pros: The staff was extremely helpful with reserving a golf cart for us & directions
Cons: The decor was a little dated but, for the value it was fine. We only slept in room as we were at beach or out all day
review from
-
7.9
Pros: Air conditioning worked extremely well!
review from
-
7.5
Pros: We like the rooftop pool, the room was clean and there are some nice restaurants in that area, GreenVerde being the best! And it was a 7 min walk to Chedraui
Cons: I didn't like that we couldn't flush the toilet paper, but they do clean the garbage everyday. I didnt like that it was a 35 min walk to the beach, and I wish we had a room with a balcony big ...
review from
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7.9
Pros: The staff members were very helpful and kind. We walked to the ferry and into town, about 20 minutes each way. Excellent grocery store is nearby. Rooftop sunset was spectacular. The pool is small ...
Cons: Property was undergoing repair/renovation, and there were too many construction materials around. Also, it was not near much. Needed golf cart or taxi to get around. There were some nice casual ...
review from
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7.9
Pros: nice hotel
Cons: breakfast not complete
review from
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8.3
Pros: I liked the location. It wasn't right in downtown but close enough to walk.
Cons: There's nothing I didn't like.
review from
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8.3
Pros: We got a really good deal including a whale shark tour for two (which was also well managed). Staff at the hotel were helpful and friendly. We were recommended an excellent place for dinner (real ...
Cons: The hotel is in the middle of the island. It is about 2.5km from the ferry terminal making it a bit of a walk. However this was only a minor thing for us. It is a nice quiet part of the island and ...
review from
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