Good to know
Distance to city center
Distance to airport
|"The staff very friendly"||(in 13 reviews)|
|"Continental breakfast simple but nice"||(in 5 reviews)|
|"Excellent grocery store is nearby."||(in 4 reviews)|
|"The breakfast is very poor."||(in 3 reviews)|
Time of year
Show reviews that mention
|banana cereal||in 6 reviews|
|clean nice||in 2 reviews|
|flush the toilet paper||in 6 reviews|
|free breakfast||in 28 reviews|
|friendly and helpful||in 4 reviews|
|golf cart||in 5 reviews|
|grocery store||in 7 reviews|
|handicapped and the elderly||in 2 reviews|
|pool is small||in 25 reviews|
|right in downtown||in 6 reviews|
|room was clean||in 17 reviews|
|staff at the hotel||in 44 reviews|
|sunset was spectacular||in 3 reviews|
|undergoing repair||in 3 reviews|
Surprisingly big room for the price, kitchenette, AC, cable (Spanish only) very clean, very nice, two small pools, very cozy, great staff, cute breakfast, great location right in the middle of the island, quick walk to both ends of isla
Toilet needs renovations, a lot of ants at times, but still good for the price
Friendly staff and private pools
Staff was friendly. The view from the roof was amazing.
The wifi was horrible. Signal was good with poor internet connectivity and the system was constantly making us log back in. The free breakfast severely disappointing. The kitchenette has only a microwave and a refrigerator, nothing else. No dishes, no silverware, no utensils, no pots. Thankfully we had our own knife and cutting board. It was weird we had to ask to have cleaned each day.
The rooms are big, the staff was really friendly and helpful. The hotel is so pretty and has two swimming pool ( one in the first floor and one in the top of the hotel) Breakfast was good, enough for me. Bread, jelly, butter, cereal, milk, yogurts, coffee and other things... I really liked the hotel! And of course I’d stay in this hotel again ☺️
Inaugurated in January, 2007, theHotel Chac-Chi invites guests to enjoy modern, comfortable accommodations in casual, Mexican Caribbean style architecture and provides the latest amenities including free internet service in all rooms.
Official Hotel Information
based on 305 reviews
Things to Know
- Spacious rooms
- Friendly service
Policies vary by room type and provider.
FAQs when booking at Capital O Chac Chi Hotel and Suites
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Most Popular Landmarks
- Dolphin Discovery 0.4 mi
- Costa Occidental de Isla Mujeres National Park 1 mi
- Tortugranja 1.3 mi
- Garrafon Natural Reef Park 2.6 mi
- Punta Sur 3.1 mi
- Playa del Norte Isla Mujeres 4.2 mi