Pros (+) Good and entertainment
Cons (-) Privacy of jacuzzi was horrible
4 stars
Privilege Aluxes Adults Only
Adolfo Lopez Mateos Sm 1, 77400 Isla Mujeres, Quintana Roo, Mexico
Isla Mujeres, Mexico
See location+52 998 848 8472Photos of Privilege Aluxes Adults Only
Overview
The magic of Cancun’s seashore is within reach from Hotel Privilege Aluxes Isla Mujeres. It is in the name that this hotel offers a privileged experience but at the same time, it is available to all people.
Guests at the Hotel Privilege Aluxes Isla Mujeres can choose from 124 luxurious accommodations for an enjoyable stay in a relaxing environment. Located in Playa Norte, guests can enjoy one of the best beaches in the Cancun area. The easy-going tropical island is as enjoyable to explore as it is to look at but when the chill mood strikes and it is time to relax, there is no shortage of locations to enjoy a sunbathe.
Guests can easily enjoy world-class watersports experiences near to the Hotel Privilege Aluxes Isla Mujeres. On Isla Mujeres Water Tours start just a tenth of a mile from the hotel. Island Adventures Mexico allows guests to book fishing and snorkeling trips. Private trips are available.
The night live in Playa Norte is just as exciting as the daytime adventure opportunities. The Hotel Privilege Aluxes Isla Mujeres is walking distance from Rock Bar, Scorpion Bar, and Tiny’s Bar among others where guests can let loose and dance to some reggaeton music.
No matter the activity, if it is fun and exciting, Cancun is sure to offer it. The Hotel Privilege Aluxes Isla Mujeres is a vacation location that offers a privileged experience for all people. Guests who desire a vacation filled with water adventures, nighttime partying, or both can enjoy themselves here.
Latest deals for Privilege Aluxes Adults Only
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Privilege Aluxes Adults Only
- Private beach
- Adults only
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- ATM on-site
- Car rental
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Garden view
- Interconnected room(s) available
- Pool view
- Storage available
- Seating area
- Sofa
- Solarium
- Telephone
- Tile/marble floor
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Accessibility and suitability
- No smoking
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Adults only
- Elevator
- Allergy-free room
Things to do
- Bicycle rental
- Fishing
- Scuba diving
- Diving
- Snorkeling
- Evening entertainment
- Beauty salon
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness center
- Massage
- Sauna
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Privilege Aluxes Adults Only
8.4
Very good
1407 verified ratings
Wonderful
823
Very good
231
Good
141
Okay
78
Fair
64
Mediocre
32
Poor
38
Summary of reviews
Guests say
Guests loved the hotel's location, being close to the beach and main attractions. However, many reviews highlighted issues with service, particularly rudeness from staff and delays in room cleaning. Cleanliness was also a concern, with some guests reporting unclean bathrooms and overall maintenance issues. Despite these drawbacks, some guests enjoyed their stay, praising the beautiful facilities and helpful staff in certain instances.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
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Score by provider
8.4 out of 10
629 reviews
8.3 out of 10
6 reviews
8.2 out of 10
4 reviews
9.6 out of 10
8 reviews
All reviews
Pros (+) Location was excellent, beach lovely, and the rooms very nice. The staff was very helpful and the service in the restaurant for our one breakfast we had there exceptional. I wish we could have stayed longer. We didn't opt for the all inclusive because there are so many options nearby, but I think if we were there for a few nights we would have. Everyone staying there was having a great time around...
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Pros (+) Moved here after our original hotel freaked us out with its primitiveness, lol. LOVED PRIVILEGE! On the beach, beautiful pools, hot tub on our balcony, all inclusive and all for $200 a night! We will definitely be returning!
Pros (+) We got upgraded to the primium suite which had a pool on the roof!!!! Amazing!!! Besides that the hotel is really beautiful, the beach is lovely and the staff was really nice.
Pros (+) Everything was so nice and modern. Very clean and taken care of. Good and friendly costumer service.
Cons (-) Pool closed early.
Pros (+) THE TWO LADIES AT THE FRONT DESK HAVE GREAT CUSTOMER SERVICE SKILLS. NOT THE SKINNY WHITE GENTLEMAN.
Cons (-) THE RESTAURANTS AND WET AREA ARE CLOSED TOO EARLY....BUT THKS . FOR EVERYTHING.....
Pros (+) Everything! This property was amazing, clean, incredible staff!! Loved loved loved
Pros (+) Great location at beach and near town center.
Cons (-) Pool water too cold.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is located in Playa Norte, offering one of the best beaches in the Cancun area. Guests can easily enjoy world-class watersports experiences near the hotel, with water tours starting just a tenth of a mile away. Island Adventures Mexico allows guests to book fishing and snorkeling trips, and private trips are available.
What are the main amenities offered at the hotel?
The hotel offers a range of amenities, including daily housekeeping, face masks for guests, physical distancing rules, a spa, outdoor pool, and a fitness center. Guests can also enjoy a private beach, garden, terrace/patio, and beach towels.
How is the quality of the food at the hotel?
While some guests have mentioned that the food was not up to their expectations, others have praised the breakfast and restaurants. The hotel offers special diet menus, a restaurant, bar/lounge, coffee shop, minibar, snack bar, and breakfast in the room.
What are guests saying about the cleanliness of the hotel?
Guests have consistently praised the cleanliness of the hotel, with many mentioning the clean rooms, immaculate property, and well-kept grounds. The hotel also offers laundry facilities, ironing service, and laundry service.
What can guests expect from the hotel staff?
Guests have highlighted the friendly and professional staff, with particular praise for the reception staff, restaurant service, and the helpfulness of the housekeeping crew. The multilingual staff ensures a warm and accommodating experience for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or pool comes highly recommended.
Enjoy the All-Inclusive Package
Some guests found the all-inclusive package to be good value for money, especially praising the Japanese restaurant. Consider opting for this package to make the most of your dining experience.
Explore Nearby Attractions
The hotel's location offers easy access to popular restaurants, bars, and a beautiful beach. Take advantage of the convenient location to explore the nearby attractions and dining options.
Consider Upgrading to All-Inclusive
While some guests found the food to be basic, others enjoyed the all-inclusive package. If you're a food enthusiast, consider upgrading to the all-inclusive option to enhance your dining experience.
Be Mindful of Room Selection
A few guests mentioned that the original rooms they booked were small, but they were upgraded to suites upon request. If space is a priority for you, consider inquiring about room options before your stay.
Take Advantage of the Beach Service
Guests appreciated the beach service and the large number of chairs available on the beach. Make sure to utilize the beach amenities for a relaxing and enjoyable beach experience.
Plan Activities in Advance
Some guests noted that it would have been nice to have more activities available. Consider planning your activities in advance or reaching out to the concierge for recommendations to make the most of your stay.
Consider the All-Inclusive Package for Drinks
Some guests mentioned that the cocktails seemed watered down, especially for non-all-inclusive guests. If you plan on enjoying drinks at the hotel, consider opting for the all-inclusive package for better value.
Check for Special Requests
If you have specific requests such as room arrangements or amenities, it's advisable to confirm these details with the hotel in advance to ensure a comfortable and enjoyable stay.
Be Mindful of Noise Levels
A few guests mentioned noise-related issues, such as noisy mornings from a nearby school. If you are sensitive to noise, consider inquiring about quieter room options or bringing earplugs for a peaceful stay.
Location
Adolfo Lopez Mateos Sm 1, 77400 Isla Mujeres, Quintana Roo
What's nearby
- Playa del Norte248 yd
- Isla Mujeres Harbour354 yd
- Aqua Adventures Eco Divers0.3 mi
- Dolphin Discovery1.7 mi
- Costa Occidental de Isla Mujeres National Park2.1 mi
- Makax Lagoon2.1 mi
- El Farito Dune2.3 mi
- Tortugranja2.8 mi
- Hacienda Mundaca3.1 mi
- Playa del Norte Isla Mujeres3.7 mi
- Garrafon Natural Reef Park4.1 mi
- Punta Sur4.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Privilege Aluxes Adults Only
Low season | September |
|---|---|
High season | February |
Average price (weeknight) | $334 |
Average price (weekend night) | $373 |
When to book a room at Privilege Aluxes Adults Only
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Privilege Aluxes Adults Only
Nearby hotels and places to stay
Closest
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See most recommended stays in Isla MujeresGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 1.8 mi |
Nearest Airport | Cancun |
Distance to airport | 17.3 mi |