Ista Palace Hotel

The hotel's customer service is highly praised by guests for being very helpful, friendly, and cooperative. The staff is known for their personal attitude and warm welcome, ensuring a wonderful stay for visitors.

While some guests mentioned that the room cleanliness was not up to their expectations, others found the hotel to be very clean and well-maintained. It's advisable to communicate any concerns with the staff to ensure a comfortable stay.

Guests have highlighted the great value for money, the strategic location within walking distance of popular attractions, and the availability of all necessary amenities such as towels, shower essentials, and comfortable beds.

The hotel is located in a central area within walking distance of popular touristic spots, making it convenient for visitors to explore the city's attractions. However, some guests noted noise from outside, which may be bearable for some.

While some guests found the beds and sleeping arrangements to be comfortable and suitable for their needs, others mentioned concerns about the cleanliness of bed linens and the presence of odors. It's recommended to communicate any issues to the staff for resolution.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Visiting in October could be a good idea as it's considered the low season, which might result in fewer crowds and potentially lower prices.

The hotel's central location allows for easy access to popular tourist spots like Kapaliçarşi, Küçük Ayasofya Camii, and the Museum of Turkish and Islamic Arts, all within walking distance.

Some guests reported issues with cleanliness and room facilities. It may be beneficial to request a room inspection or inquire about recent maintenance before settling in.

If arriving by air, consider using the airport shuttle service provided by the hotel for added convenience.

Guests traveling with specific needs, such as a family with a baby, may find it helpful to inquire about room upgrades or alternative room configurations to ensure a comfortable stay.

Guests noted varying Wi-Fi quality in different parts of the hotel. Consider using the internet during off-peak hours for a more stable connection.

Many guests praised the helpful and friendly nature of the hotel staff. Engaging with them for local tips and recommendations could enhance the overall experience.

Some guests mentioned noise from outside, so light sleepers may want to bring earplugs or consider requesting a quieter room location.

August is considered the high season, so be mindful of potentially higher rates and increased tourist activity during this time.