Ramada Encore By Wyndham Istanbul Basin Express

The breakfast at the hotel is described as delicious and sufficient, offering a variety of options to start your day off right. However, some guests have mentioned that the breakfast options are limited and may not meet European food standards.

Guests have praised the hotel for its clean and comfortable rooms, with some mentioning that the rooms are very clean and offer a good respite. However, a few guests have noted that the cleanliness could be improved, especially in the bathrooms.

The hotel staff is highly praised for being friendly, respectful, and helpful. Guests have specifically mentioned the helpfulness of staff members, such as Kenan, Enis, and Sude, who provided exceptional service and made their stay memorable.

The hotel offers free parking and valet parking, providing convenience for guests who are traveling by car. This amenity has been highlighted as a positive aspect of the hotel by visitors.

The hotel's location is praised for its proximity to the Mall of Istanbul, making it convenient for shopping and business purposes. However, some guests have mentioned that the hotel is far from the main tourist attractions and that transportation to the city center can be challenging.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests found the rooms and bathrooms to be small. If space is a priority, consider inquiring about room sizes or upgrading to a larger room category.

A few guests reported negative experiences with taxi services arranged by the hotel staff. It may be advisable to arrange transportation through a trusted provider or app instead.

The hotel's proximity to the Mall of Istanbul was highlighted by many guests. Consider exploring this nearby attraction for shopping, dining, and entertainment options.

Guests were impressed by the multilingual competence of the staff, particularly one individual named Kenan. If language support is important to you, consider inquiring about the language capabilities of the staff.

Some guests mentioned that the gym was extremely cold and had equipment that was not working. If access to a well-equipped gym is important to you, it may be worth inquiring about the current state of the fitness facilities.

Several guests mentioned issues with sound insulation, particularly in the rooms facing the busy street. If noise sensitivity is a concern, it may be beneficial to request a room away from the street or inquire about soundproofing options.

While many guests praised the breakfast, a few mentioned that the options were limited or not up to their expectations. If breakfast is an important aspect of your stay, consider verifying the offerings beforehand.

Some guests found the hotel's location to be inconvenient for accessing tourist attractions. If you plan to explore the city, consider researching transportation options to ensure easy access to key landmarks.

A few guests noted maintenance issues such as broken towels, leaking roofs, and broken door handles. It may be beneficial to address any concerns about room maintenance with the hotel staff upon check-in.