Dining
General
Basics
Services and conveniences
Things to do
Accessibility and suitability
Bathroom
Outdoor
Bedroom
Family friendly
Media and entertainment
Laundry
Fitness
Pool and spa
Workspace
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Hotel Mur?
The beds at Hotel Mur are comfortable, offering a good night's sleep according to guest reviews.
Is parking available at Hotel Mur?
Parking is not available at the hotel, but there are nearby parking options within a 10-minute walk.
How is the food quality at Hotel Mur?
Guests have mentioned that the breakfast at Hotel Mur may not meet expectations, with some concerns about the food quality and variety.
What is the cleanliness like at Hotel Mur?
While the hotel has an old-fashioned charm, some guests have expressed concerns about cleanliness, particularly regarding the rooms and breakfast area.
What is the customer service like at Hotel Mur?
The staff at Hotel Mur are described as friendly and helpful, with some guests receiving assistance such as free upgrades to avoid noisy areas.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Consider paying extra for a room with a view over the Castillo and up to the Pyrenees, which also includes a small balcony. This upgrade is recommended for a spectacular experience.
Be Mindful of Noise
Some guests experienced noise issues, particularly from school groups and noisy teenagers. Consider requesting a quiet room or being prepared for potential noise disturbances during peak seasons.
Check Room Facilities
Prior to booking, consider checking the room facilities and ensuring they meet your expectations, as some guests found the rooms to be tired with poor facilities.
Consider Breakfast Options
Several guests were dissatisfied with the breakfast, citing issues such as dirty cutlery and crockery, limited fresh items, and low-quality beverages. It may be advisable to explore alternative breakfast options outside the hotel.
Take Advantage of the Location
The hotel's central location was praised by many guests for its convenience and proximity to various attractions. Consider exploring the nearby Diocese Museum, Jaca Cathedral, and Ciudadela during your stay.
Be Prepared for Noisy Surroundings
Some guests encountered noise disturbances from the surrounding area, including street bins being emptied during the night. This may impact the quality of your stay, especially if you are sensitive to noise.
Request a Room Upgrade
If available, consider requesting a room upgrade to avoid potential issues with the standard rooms, such as small spaces, old decor, and cleanliness concerns.
Be Aware of Seasonal Closures
Some guests noted that certain hotel amenities, such as the sauna and dining options, were closed during their visit due to seasonal factors. It's advisable to check for any seasonal closures before booking.
Consider Parking Challenges
If arriving by car, be aware that the hotel does not offer parking, and guests may encounter difficulties finding nearby parking, especially during peak times. Plan accordingly to avoid inconvenience.
Engage with Helpful Staff
Guests appreciated the friendly and helpful staff, particularly those who provided efficient service and assistance with room changes. Engaging with the staff for support and guidance can enhance the overall experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |