Stale cookie remained on the mini fridge. Should have curtains that close out the light !!!
Room was nice, good shower, breakfast was good and staff was friendly.
The bed was awful. Too hard and couldn't sleep good on it at all. Very disappointing for the cost of the room and the supposed quality of this hotel chain.
I loved the soft bed, but the pillows were not so good. I researched for hours to find the perfect hotel.. one with an inside pool for the kids and a hot tub for me. The room was clean and the breakfast was good.
I was so disappointed that the hot tub was out of order. Had I known this in advance, this would have been a deal breaker for me. When I let the hotel staff know I was disappointed, I thought they might give me a discount, but no such luck.
Room layout was great. We were give a king suite rather than the king standard we reserved. We were charged the same as the standard king. This was because our reservation was not on the list of rooms to be assigned. The king suite was last room available
Our room had roaches that we saw in the morning. One in the bathroom crawling behind a framed picture and another crawling on the back of the couch just behind my daughter who was sitting on the couch. Travel quite a bit never experienced this beforeðŸ�
Clean and comfy rooms. The pool was nice and the staff aside from the breakfast attendant were great!
The breakfast bar quit putting out food an hour before it was to close. It was out of many items and the attendant was quite rude to everyone.
Very nice, clean & modern hotel. Check in was a breeze. Room & bed were awesome. Meeting Def Leppard in the parking lot was a bonus (they were staying next door).
I did not like the very bright, flashy, colors used in the contemporary decor. The end result was an environment that did not seem restful to me. The staff, however, was wonderful.
The staff was courteous & the breakfast was decent.
There was a flood on the 3rd floor & the rooms smelled musty. The pillows & covers smelled bad. The shower had hair & residue from where it wasn't cleaned. The a/c wasn't working properly & so the room was humid. Expected much more for the price.
Great hotel for the money. Clean and had a breakfast.
We appreciated the friendly welcome of the staff. Also, I took note of those cleaning,how nice they were.Great job!
Not really. When we went down for breakfast,the seating was somewhat limited,no doubt because the food was good.
The drawer in between the beds had not been cleaned out. Items left in drawer
Enjoy confident travel at the Fairfield Inn & Suites Jacksonville West/Chaffee Point. Our hotel welcomes you to Florida with award-winning service and thoughtful amenities, all for a great price. Settle in to your spacious room or suite, and enjoy perks like an in-room microwave and mini refrigerator, as well as a flat-screen TV and a comfortable work space. High-speed wireless Internet is complimentary in your room and throughout the hotel, and a tasty free breakfast ensures that your day starts off right. Be sure to fit in a lap or two in our indoor pool, too. Visiting Florida on business? We offer 1,000 square feet of meeting space. And with our convenient hotel location, along the I-10 in West Jacksonville, FL, we make it easy for you to access local attractions like the Jacksonville Zoo. At the Fairfield Inn & Suites Jacksonville West/Chaffee Point, you're our #1 priority. We promise you'll be satisfied, or we'll make it right. That's our commitment to you. Ask us about The Fairfield 100% Guarantee.®
Based on 214 reviews
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