Pros (+) Everything
Cons (-) N/a
3 stars
Hilton Garden Inn Jacksonville-Airport
Photos of Hilton Garden Inn Jacksonville-Airport
Overview
The Hilton Garden Inn - Jacksonville Airport is ideally located in Northeast Florida, within 2 miles of the Jacksonville International Airport, Jacksonville International Tradeport, I-95 and I-295. Anheuser-Busch, Coach Leather, Rock Tenn, Kraft, Armor Holdings, Bacardi and Sally Beauty Supply are among our corporate neighbors. Downtown Jacksonville is 15 minutes away and area beaches are just 30 minutes away. The new River City Marketplace is 1/2 mile away and offers a variety of shopping, eateries and a movie complex. The hotel features spacious guest rooms, one bedroom suites and whirlpool suites. Certain to please the business traveler are amenities that include free wireless and hard-wired internet access, dual line telephones with voicemail, a large work desk with an ergonomic Mirra chair by Herman Miller and secure PrinterOn remote printing. For the business or leisure traveler, we also offer a large outdoor swimming pool, whirlpool and fitness center. The Great American Grill restaurant features our Breakfast Buffet daily complete with cooked to order eggs and omelets. Our Pavilion Pantry is open 24 hours a day and is great for grabbing a quick snack, beverage or needed sundry items. Dinner is available nightly from 5:00 pm - 10:00 pm. Should you have the need to host a meeting or event, our Sales Department can assist you! We have a variety of meeting space that can accommodate up to 120 persons Theatre Style. Menus are available also for any catering needs you may have. We look forward to serving you!
Latest deals for Hilton Garden Inn Jacksonville-Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn Jacksonville-Airport
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
Basics
- Free Wi-Fi
- Internet
- Free toiletries
- Heating
- Air-conditioned
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
Parking and transportation
- EV charging station
- Free airport shuttle
- Free parking
Bathroom
- Bathtub
- Spa bath
- Hairdryer
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Dining
- Snack bar
- Restaurant
- Bar/Lounge
Pool and spa
- Hot tub
- Outdoor pool
Things to do
- Gift shop
- Bicycle rental
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Workspace
- Desk
Fitness
- Fitness center
Reviews of Hilton Garden Inn Jacksonville-Airport
8.0
Very good
502 verified ratings
Wonderful
243
Very good
84
Good
56
Okay
27
Fair
33
Mediocre
16
Poor
43
Summary of reviews
Guests say
Guests appreciated the great value for price and the friendly staff, but many expressed concerns about the cleanliness of the rooms and the quality of service, particularly at the front desk. Some guests reported issues with dirty facilities and unhelpful staff, which detracted from their overall experience.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.1 out of 10
2 reviews
All reviews
Cons (-) Pool and hot tub were dirty and closed in the middle of summer. They were doing renovations but didn't specify that when I booked it. The lobby was dirty because of that.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers unique amenities such as a free airport shuttle, EV charging station, and an outdoor pool with pool towels.
How is the cleanliness of the hotel?
Guests have consistently praised the hotel's cleanliness, with many mentioning the clean and comfortable rooms and well-cared-for facilities.
What are the common concerns about the hotel's beds?
Some guests have expressed concerns about the beds, mentioning that they were uncomfortable and very hard.
What practical information should guests know about parking?
Guests can take advantage of the hotel's free parking and EV charging station, providing convenient options for those traveling by car.
When is the best time to visit the hotel?
The hotel experiences high season in March and low season in December, providing guests with the opportunity to plan their visit based on their preferences.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Nearby Attractions
The hotel is conveniently located near various attractions such as the Anheuser-Busch Brewery and Jacksonville Zoo and Gardens, making it a great choice for leisure travelers.
Check for Accessibility Features
The hotel offers increased accessibility and rooms with features like elevators and non-feather pillows, catering to the needs of diverse guests.
Take Advantage of the Free Airport Shuttle
Guests appreciated the convenience of the free airport shuttle service provided by the hotel, making it easier for them to travel to and from the airport.
Be Mindful of Pet Charges
Some guests noted that the pet charges were higher compared to other similar hotels, so it's advisable to inquire about the pet fees in advance if traveling with pets.
Consider Room Selection for Handicap Accessibility
Guests looking for handicap-accessible rooms should be cautious, as some mentioned issues with the bathroom not being suitable for handicap accessibility.
Be Aware of Restaurant Operating Hours
Guests noted that the hotel restaurant may not be open all day and on Sundays, so it's advisable to check the operating hours if planning to dine at the hotel.
Check for Musty Smells
A few guests mentioned a musty smell in the rooms, so it's advisable to check the room conditions upon arrival and request a room change if necessary.
Inquire About Breakfast Inclusion
Some guests were surprised to find that breakfast was not included in their stay, so it's recommended to confirm the details of the booking, especially regarding complimentary meals.
Consider Bringing a Humidifier
Guests who were sensitive to room moisture and musty smells found it helpful to bring a humidifier to improve the room environment.
Location
13503 Ranch Road, Jacksonville, FL 32218
What's nearby
- Jacksonville Zoo and Gardens5.5 mi
- Jacksonville University9.3 mi
- Jacksonville Transportation Authority10.5 mi
- Jacksonville Museum of Modern Art10.6 mi
- Jacksonville Public Library10.6 mi
- Prime F. Osborn III Convention Center10.8 mi
- Jacksonville Landing10.9 mi
- Times-Union Center for the Performing Arts10.9 mi
- EverBank Field10.9 mi
- Tree Hill Nature Center11 mi
- Metropolitan Park11.3 mi
- Riverplace Tower11.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Jacksonville-Airport
Low season | November |
|---|---|
High season | March |
Average price (weeknight) | $138 |
Average price (weekend night) | $133 |
When to book a room at Hilton Garden Inn Jacksonville-Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn Jacksonville-Airport
FAQs when booking at Hilton Garden Inn Jacksonville-Airport
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in JacksonvilleGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 10.4 mi |
Nearest Airport | Jacksonville |
Distance to airport | 2.1 mi |
Everything you need to know for your stay in Jacksonville
Complete your trip
Popular destinations