This room was very clean and well maintained. The parking and entry to the room was convenient. Very quiet.
The breakfast was less than what I expected. The only meat offered was small slices of ham that were not very tasty.
The staff was very helpful, professional and attentive. The room was a good size, full kitchen, nice bathroom/walk in shower, comfortable bed.
TV did not have a broad variety of channels, none in Spanish. Breakfast was not the best and there was not vending machines but a mini convenient store at the lobby which was very expensive.
Nice pool area. Great breakfast with a great 'breakfast lady'. I would definately go back anytime.
Great customer service! I love that they serve breakfast and dinner
Room size was great. Location....everything. Super checkin folks!
Not a thing
I stayed in a studio type apartment and LOVED it. Cant forget to mention the laundry room. Hate coming back with dirty clothes so it was nice to do laundry before I flew back
I have zero complaints.
Very convenient location close to the airport, major shopping area, and restaurants. They had a small basketball court and balls available at the front desk to check out. (Hotel employee) at the front desk, was extremely helpful.
Laura at the front desk was great!
We had to be relocated to another room because there was an open window that wouldn't close, and it was cold outside. (And it wasn't very clean.) There was a baby snake in the hall near the lobby. Also, the breakfast room staff were 'bossy'.
The staff was very friendly and helpful. They were absolutely fantastic. The mattress was also very comfortable.
The only improvement I would like to see is new bathroom fixtures. They covered with scale and there was some mildew in hard to clean corners. Also, there was no regular coffee in our room, only decaf.
The main bed is very comfortable.The breakfast is both, hot and cold, and different each day.
The sofa bed was brutally uncomfortable. If you need another bed, do not stay at this hotel.The spa was hot, but the jets were not working.
Breakfast was not refilled promptly even within breakfast timings When asked for a bread slice the lady was so pissed as if she is paying for it. She also asks how many slices you want?Rude and embarrassing Not expected from Marriott
Location and customer service
Not enough pillows, no blow dryer in room, battery had dead batteries
initial room's washroom's tub was broken. after speaking with front desk staff, they gave me a different room and also agreed to a late check-out.
The breakfast while decent was not up to par to other 3 star hotels. The breakfast did not have hot oatmeal or hash browns, whereas most other 3 star hotels also have that.
Experience all of the comforts of home at the Residence Inn Jacksonville Airport. Conveniently located just one mile from the Jacksonville International Airport and within close proximity to the JAXPORT Cruise Terminal, the Residence Inn is an ideal choice for both the business and leisure traveler. Enjoy complimentary shuttle service to and from JAX. Our pet friendly, all suite property features full kitchens, separate work and living areas and complimentary WIFI perfect for the extended stay traveler. To ensure that you never go hungry, take advantage of our grocery service, complimentary hot breakfast buffet and evening socials at The Mix™. Visit our fitness center, outdoor pool and multi-purpose SportCourt® maximize your fitness goals. Choose the Residence Inn Jacksonville Airport during your next trip to Jacksonville, FL!
Based on 176 reviews
Value for money
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