Pros (+) Staff was friendly
Cons (-) Bathroom and towels were dirty. I could see hairs in many places such as shower and towels. For being a pet friendly hotel, there was no fences area for my dogs to properly relieve themselves.
3 stars
Sonesta Es Suites Jacksonville
8365 Dix Ellis Trl, Jacksonville, FL 32256, United States
Jacksonville, FL
See location+1 904 733 8088Provider
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Amenities at Sonesta Es Suites Jacksonville
- Fitness center
- Room service
- Free Wi-Fi
- Business center
- Meeting/Banquet facilities
- Internet
- Parking
- Pets allowed on request. Charges may apply.
- Laundry service
- Laundry facilities
Services and conveniences
- Room service
- Business center
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Kitchen
- Microwave
- Refrigerator
- Kitchen
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
Laundry
- Laundry facilities
- Laundry service
Family friendly
- Babysitting or child care
- Complimentary breakfast
Parking and transportation
- Parking
Bathroom
- Hairdryer
Health and safety
- Safe
Fitness
- Fitness center
Pool
- Pool
Reviews of Sonesta Es Suites Jacksonville
7.4
Good
576 verified ratings
Wonderful
249
Very good
67
Good
77
Okay
48
Fair
37
Mediocre
28
Poor
70
Summary of reviews
Guests say
Guests had mixed feelings about their stay, with many praising the friendly service and convenient location. However, cleanliness issues were a significant concern, with multiple reports of dirty bathrooms and unserviced rooms. Some guests enjoyed the spacious suites and amenities, but others felt disappointed by the overall upkeep and breakfast options.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.6 out of 10
7 reviews
8.3 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
You can expect a variety of amenities such as an outdoor pool, fitness center, and complimentary breakfast, making your stay comfortable and convenient.
How is the cleanliness of the hotel rooms?
The rooms are very clean and well-maintained, providing a peaceful and comfortable environment for a good night's sleep.
Is the hotel family-friendly?
Yes, the hotel is family-friendly with amenities like complimentary breakfast and a spacious suite, ensuring a pleasant stay for families.
What are the parking arrangements at the hotel?
The hotel offers parking facilities, providing convenience for guests traveling by car.
When is the best time to visit the hotel?
The best time to visit is during the low season in April, offering affordable rates and a great location for a pleasant stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
April is considered the low season, which could be a good time to visit for those looking to avoid crowds and potentially get better rates.
Nearby Attractions
The hotel is conveniently located near various attractions, including Gator Bowl, EverBank Field, and the Museum of Science and History, making it a great choice for sports fans and those interested in cultural experiences.
Family-Friendly Amenities
The hotel offers complimentary breakfast and babysitting or child care services, making it a suitable choice for families traveling with children.
Pet-Friendly Accommodation
The hotel allows pets, but it's advisable to inquire about any applicable charges before bringing a pet along.
Check Room Amenities
Some guests mentioned missing items in the kitchenette, such as soap for the dishwasher, sponges, and paper towels. It's advisable to check the room's amenities upon arrival and request any missing items from the front desk.
Address Safety Concerns Promptly
If there are any safety concerns during the stay, it's recommended to address them with the management promptly to ensure a comfortable and secure experience.
Consider Noise Levels
Some guests reported issues with noise, particularly from neighboring rooms. Guests sensitive to noise may want to inquire about quieter room options or consider bringing earplugs.
Verify Room Type and Amenities
Some guests experienced discrepancies between the room type they booked and what they received. It's advisable to double-check the room type and amenities upon arrival to ensure they align with the booking.
Manage Expectations for Breakfast
Guests noted limited breakfast options, with a grab-and-go setup. Those with specific breakfast preferences may want to plan accordingly.
Location
8365 Dix Ellis Trl, Jacksonville, FL 32256
What's nearby
- Deerwood Country Club1.7 mi
- St. Johns Town Center3.9 mi
- Alhambra Dinner Theatre6.3 mi
- Tree Hill Nature Center8.1 mi
- Metropolitan Park8.2 mi
- EverBank Field8.4 mi
- Riverplace Tower8.7 mi
- Alexander Brest Planetarium8.8 mi
- Jacksonville Arboretum and Gardens8.9 mi
- Jacksonville Landing9.1 mi
- Times-Union Center for the Performing Arts9.2 mi
- Jacksonville Public Library9.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Sonesta Es Suites Jacksonville
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Sonesta Es Suites Jacksonville
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Closest
See more nearby staysMost recommended
See most recommended stays in JacksonvilleGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 9.4 mi |
Nearest Airport | Jacksonville |
Distance to airport | 20.2 mi |
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