Hotels near Jacksonville Airport

Hotels near Jacksonville Airport

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Jacksonville (JAX) - Jacksonville, FL
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Best hotels near Jacksonville Airport

Cleanliness
8.7
Comfort
8.7
Facilities
8.2
Location
8.8
Overall
8.4
Overall 8.5 Excellent
Based on 1,220 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.2
Location
8.8
Overall
8.4
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Location
8.8
Services
8.5
Staff
8.9
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Location
8.8
Services
8.5
Staff
9.0
Cleanliness
8.6
Comfort
8.5
Location
8.4
Services
8.4
Staff
8.7
Cleanliness
9.2
Comfort
9.1
Facilities
6.0
Location
9.1
Overall
6.6
Cleanliness
8.9
Comfort
8.8
Location
8.9
Services
8.6
Staff
8.9

Excellent 10.0
Pros: clean, friendly staff
Cons: no cons
Okay 5.0
Pros: the location
Cons: No microwave in rooms, on-site restaurant advertised but that was the grab and go breakfast
Good 7.0
Pros: how close it is to main things, and to the airport. good enough if you need to work from the room. it has a desk/chair and it has good wifi.
Cons: it wasn’t cleaned properly. the phones had dust for months! you could see the marks of where they siding clean the bathroom door (that btw, barely closes that door).
Good 7.0
Pros: Location, cleanliness, nice and helpful staff
Cons: No USB ports in room for phone charging
Excellent 10.0
Pros:  Guest services was exceptional!
Cons: I wish that breakfast was served earlier than 7 am.
Excellent 10.0
Pros: The location is great! It¿s like a mini Hyatt but super beautiful! The room is very spacious!
Cons: I wasn¿t given all the information and spent extra money that I didn¿t plan on using
Good 6.0
Pros: Shuttle to airport was great
Cons: Air conditioner was loud and right next to bed. Wish I had another room
Excellent 10.0
Pros: The front desk staff was absolutely amazing! The bedroom clean and comfortable, all super clean. Breakfast was also nice
Cons: I wish there was blackout curtains also in the little window in the room
Excellent 10.0
Pros: The staff was very respectful professional always had a smile.
Cons: O not at all very good .
Excellent 10.0
Pros: Clean room Friendly staff
Excellent 10.0
Pros: This hotel was a blessing. We came after having a horrible experience at the Baymedows Ramada. Clean rooms, comfortable beds, kind staff, very spacious and updated. Was much needed after such an emotional family trip. Thank you Hyatt!!!
Okay 5.0
Pros: BREAKFAST WAS GOOD
Cons: THE ROOM WAS SMALL,DARK,OLD ....
Excellent 10.0
Pros: Was really delighted to have such a clean room and safe stay following COVID guidelines. I appreciate being able to check in early. A lovely housekeeper assisted me with additional accommodations.
Excellent 10.0
Pros: Close to airport and clean!
Cons: No vending machines
Excellent 10.0
Pros: Ample sized rooms and very clean. I will always try to stay at this exact brand when possible. Staff helpful and breakfast okay.
Cons: Prefer a better breakfast but covid is affecting it.
Excellent 9.0
Pros: Well priced, clean, professional
Mediocre 2.0
Pros: The staff was very friendly and helpful.
Cons: The room was dirty. If I had not arrived late and been so exhausted I would have asked for a different room. There was rust in the bathtub. There were no USB ports to plug in phones and such. There were stains on the carpet.
Okay 5.0
Pros: Location was convenient.
Cons: Our room definitely was not vacuumed. In the middle of a pandemic, if something as simple as vacuuming wasn’t done... what else wasn’t cleaned?
Mediocre 2.0
Pros: I don’t like this hotel
Cons: 1. Stinky smell 2. Bad service
Okay 5.0
Pros: Not the level of comfort I have come to expect from Hyatt. Room was decent, just a tiny bathroom and uncomfortable bed. Couch area is a nice bonus.
Cons: Need better mattresses and larger bathroom
Good 7.0
Pros: It was quiet
Cons: Due to Covid-19, of course the lobby and pool were closed but breakfast was a cereal box! I wish they would have said no breakfast!
Good 6.0
Pros: Location
Cons: Breakfast was lacking.
Excellent 10.0
Pros: Great cheap location if needing to stay near the airport.
Mediocre 3.0
Pros: The hotel is conveniently located to the highway, airport, and restaurants.
Cons: I left in the early morning when I came back my room was not restocked and bed was not made.
Good 6.0
Pros: Spacious room
Cons: Loud a/c unit
Good 7.0
Pros: Free shuttle pick up and took us to dinner and picked us up :)
Cons: We called 40 times from the airport trying to get ahold of someone at the hotel to tell them we needed to be picked up. No one answered for over 20 min of calling
Good 7.0
Pros: the décor and staff
Cons: dirty table tops and headboard no microwave
Good 7.0
Pros: Great room, good pool, great staff.
Cons: 3 Cockroach feces pellets in bed.
Excellent 10.0
Pros: I love how this place covers everything for you in an affordable way. It's location isn't great - through no fault of its own - but they make up for it with in house food, shuttles and more. I would definitely recommend it! Can't forget the staff either, they've been super friendly and kind. When we got off our cruise several hours early they let us check in early and ensured we were comfortable. The food here is also really good, so overall a wonderful stay.
Cons: There's no sidewalks in the area really, so if you travel by shuttle and/or don't have a reliable mode of transportation you may have trouble getting around on foot. Thankfully the Hyatt has you covered with shuttles!
Mediocre 3.7
Pros: Me gusta lo cerca que está del aeropuerto
Cons: No me gusta que estaba en construcción y no estaba notificado solo servía un ascensor el polvo en la habitación era demasiado tuve problemas para que la recepcionista entendiera que había prepagado mi estadía
Excellent 10.0
Pros: My boyfriend and I stayed Sunday night (9/4). The staff was awesome. The room was even better. But the bed. The bed was the best yet. The room we had is kind of separated by a half wall. The couch was comfortable enough for both of us to lounge and watch TV, something we never do in hotels. It was a really nice evening. We both slept like the dead all night which was great and breakfast was awesome. I've never been to Jacksonville but I'd go back for the stay alone.
Good 6.8
Pros: Clean, updated facilities.
Cons: Staff members at check-in were too busy talking with each other to provide proper customer attention.
Excellent 10.0
Pros: The room was updated and very clean. I really appreciated the room design with the extra sitting area. The breakfast was beautiful prepared and the cooking staff was sweet and funny.. I was a very late arrival and the front desk lady greeted me and made me feel welcomed and safe
Cons: That it was booked and I couldn't continued my stay
Hyatt Place Jacksonville Airport - Jacksonville
Rated #1
8.5
Excellent 8.5
Based on 1,220 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
9.0
Overall
8.1
Overall 8.5 Excellent
Based on 490 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
9.0
Overall
8.1
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
9.1
Location
9.2
Services
8.8
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.3
Location
8.9
Services
8.3
Staff
9.0
Cleanliness
8.5
Comfort
8.4
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Facilities
6.0
Location
8.9
Overall
6.0
Cleanliness
8.5
Comfort
8.6
Location
8.8
Services
8.1
Staff
8.7

Okay 4.0
Pros: The staff were very friendly and respectful. The breakfast was great!
Cons: The floor next to the air-conditioner unit leaked out and got all of our suitcases wet. The first room they gave us was dirty had to switch rooms
Excellent 10.0
Pros: It was very clean and quiet for my daughter and I.
Cons: No negative review.
Mediocre 3.0
Cons: The air conditioning was very loud the vent in the bathroom didn't work.
Excellent 8.0
Pros: Service , breakfast
Cons: Closet door. Needs service. Higher toilet
Excellent 10.0
Pros: Friendly helpful workers. Great breakfast. Overall great experience.
Cons: Everything was very satisfactory.
Excellent 8.0
Pros: Proximity to airport, airport shuttle, complimentary breakfast
Cons: N/A
Excellent 10.0
Pros: hotel employee was very friendly and helpful. It was a very good experience.
Excellent 10.0
Pros: The room was very spacious and accommodating for 4 occupants. It was clean and the staff was nice and helpful. The location was also a plus.
Excellent 9.0
Pros: The bed was comfy and the staff was great. The breakfast was very nice! Thanks
Cons: Although the room and bathroom appeared clean, there was a dirty washrag hanging on the shower bar and there were hairs in the bathtub.
Excellent 10.0
Pros: Nice clean room and building.
Cons: The bathroom tub faucet didn't work and neither fid the iron. Called the maintenance man 2x for the faucet.
Poor 1.0
Cons: Not very clean at all
Mediocre 3.0
Pros: Person on duty at the front desk when I arrived.
Cons: Room smelled musty. There was a shouting and fighting match on the floor. I couldn't get the front desk to answer. I called the police. NO shuttle to or from the airport.
Excellent 10.0
Pros: This worked out well for us as it was close to the highway. Just a nice hotel to stay at. I think the requiremnt to write 225 letters is a big pain in the but. But to leave a rating I have to do it. I have 55 to go and I hope I can think of enough
Cons: No
Excellent 10.0
Pros: Room was clean. Decent size. Bed was comfortable
Cons: Doors were very squeaky. TV was going in and out during watching a show, very static, the water did not get very hot in the shower and the AC could not be adjusted for night time which made it uncomfortable to sleep Because I was hot
Excellent 10.0
Pros: Always clean! Such friendly staff!
Mediocre 3.0
Pros: Location
Cons: I did not like that the hotel manager Lauren called me and my husband by the wrong last name several times. Our last name is Richardson. She called us Mr. and Mrs. Wright a few times, then called us Johnson. Very rude! Hotel was also outdated.
Excellent 10.0
Pros: The cleanliness and the mattress was so comfortable.
Cons: No
Excellent 10.0
I had great stay, my room had a lot of room. Great room. I enjoyed my stay.
Good 6.0
Pros: Cleanliness especially during COVID
Cons: The room above us had a loud obnoxious family with small children. The children and adults were very loud and unruly. Running , jumping , screaming until 1:30am. We had just driven 13 hours, and just wanted some rest!
Good 6.0
Pros: The convenient location.
Cons: The original room smelled musty, and we had to change rooms. The second room was more bearable but still musty and obviously covered up with Febreeze.
Good 6.0
Pros: Professionalism of hotel employee at the front desk. She remembered our names, was cheerfully helpful and constantly checked on everyone's status to see we were all right. The hotel was very clean, and the building sturdy and quiet despite the storm.
Cons: Our room had an unfortunate problem with water leaking and keeping the carpet wet and the humidity very high. Since the hotel was full from evacuees, we could not move to a better room. It had an odor of burned wiring all the time, and was unpleasant.
Mediocre 3.0
Pros: Breakfast was very good
Cons: We did not get the room we booked. Instead of 2 QNS MOBILITY/HEARING ACCESS TUB STUDIO/SOFABED we got one king and sofa bed and that’s it!?!Not cool!!!!
Excellent 10.0
Pros: Bed was very comfortable. Room was really nice. Loved the refridge and microwave cabinet.
Cons: I had to leave at 4:30 am for airport before the breakfast, but I was able to have coffee. The tv remote did not work. Towels were rather thin, not like the Sheratons where I stayed the night before.
Excellent 10.0
Pros: This hotel was very clean inside and out. No dust/mold/unpleasant odors etc. Beds were comfy. I was so surprised at how spacious our room was. I was more of a square shape vs the skinny long rooms with stuff packed in there at most hotels. The breakfast was absolutlet delicious! The first day the had southwestern omlettes that were really good along with all other kinds of breakfast foods. My daughter loved the waffle station where you made your own waffles and they also had fun toppings like whip cream, chocolate and cinnamon syrup. I also want to rave on the staff. Everyone washi friendly. Even the people sweeping up trash we nice and did not seem miserable. Was close to a lot of restaurants and close to the Jacksonville zoo. I would recommend the hotel to others and plan on staying here again on our next trip to Jacksonville
Cons: No negetivity comments.
Excellent 10.0
Pros: quiet room ,most comfortable pillows ever, close proximity to UF Hospital N. and the cordiality of the lady at front desk
Excellent 10.0
Pros: Staff was friendly and accommodating. Rooms clean and comfortable!
Excellent 10.0
Pros: It was very clean and everyone was really nice
Cons: The breakfast could've had been better
Okay 4.0
Pros: The beds were comfortable.
Cons: Shortly after arriving to our room, another guest entered our room with a different key. Once we had our keys rekeyed we weren't able to enter our room. The only item in our bathroom was a bar of soap. Also, our coffee was lukewarm in the morning. This was the worst experience with Hampton Inn Hotels. I expect better of this usually higher quality chain.
Mediocre 2.0
Pros: Nothing
Cons: Upon checking in the first room we went to the beds were leaning up against the wall. The second room we went to it smelled musty in mildewy, the fridge where we were putting our daughters medicine was dirty and mold in the shows in the corners. The final room we rested in was also dirty and mold on the shower. I've been staying almost exclusively at Hilton properties for over 20 years. For most of the time I've been a diamond member and this is the worst property that Hilton has put their name on.
Hampton Inn & Suites Jacksonville-Airport - Jacksonville
Rated #2
8.5
Excellent 8.5
Based on 490 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.9
Facilities
8.6
Location
8.8
Overall
10.0
Overall 8.4 Excellent
Based on 306 reviews
Cleanliness
8.8
Comfort
8.9
Facilities
8.6
Location
8.8
Overall
10.0
Cleanliness
8.5
Comfort
8.8
Location
8.7
Services
8.4
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
9.1
Services
8.7
Staff
9.2
Cleanliness
8.3
Comfort
8.4
Location
8.8
Services
8.3
Staff
8.9
Cleanliness
8.7
Comfort
8.6
Facilities
6.0
Location
8.6
Services
8.6
Cleanliness
8.2
Comfort
8.2
Location
8.4
Services
8.1
Staff
8.6

Excellent 9.0
Pros: The staff were so helpful. I flew in for a funeral and arrived before check-in but they got me into a room so I could get dressed and ready in time for the service. The staff were friendly and the room was very clean. Location great for early morning flights.
Okay 4.0
Pros: I liked the location most of all.
Cons: 1. the staff was rude, extremely rude. 2 the a/c was broken and no one helped me 3. there were hidden fees so instead of paying $128 for my room I ended up paying $160. 4. it smelled like mildew.
Excellent 9.0
Pros: Loved how clean and modern the rooms were
Cons: Didn’t like the fact there was no free/included breakfast.
Excellent 8.0
Pros: Excellent
Excellent 10.0
Pros: Hotel was clean. Staff was family. Breakfast was superb
Excellent 9.0
Pros: Room was very clean Staff was warm and friendly
Excellent 9.0
Cons: N/a
Excellent 10.0
Pros: Food
Cons: The balconies
Excellent 10.0
Pros: The entire experience was outstanding from the first greeting¿the room ¿the shuttle to the airport¿just wonderful!
Excellent 10.0
Pros: Really clean. Super friendly staff. They recommended my favorite Thai restaurant to date, the Green Papaya. Would stay here again.
Excellent 10.0
Pros: The hotel was in a good area, was clean and the staff was friendly.
Excellent 10.0
Pros: Everything was Great
Cons: No
Good 6.0
Pros: Walk in shower was great!
Cons: Security deposit takes 3 to 5 days to refund.
Excellent 8.0
Pros: Fridge, coffee maker, parking, location
Cons: Room furniture was pretty beat up, king bed was too soft but bedding was nice.
Excellent 9.0
Pros: The hotel is in a very nice area. The staff were so nice! They did not have complimentary breakfast, you had to pay for the muffins and the coffee. The hotel is next door to dunkin donuts and about a 3 minute ride to river city. The room was very clean.
Cons: The walls are paper thin and you can hear people on the other side of the wall. I am very sensitive to noise, and the selfish people next to us were very loud all night long. It was very difficult to sleep, I didn't ask to switch rooms, it was really late
Excellent 10.0
Pros: It was a good location
Okay 5.0
Pros: The convenient location
Cons: The TV had a locked minimum volume, the room was not cleaned once during our 4 night stay, shower temperature knob was malfunctioning
Mediocre 2.0
Cons: They do not allow late check out and lie about the reason why
Good 6.0
Pros: Easy check in and check out
Excellent 10.0
Pros: The staff was helpful and friendly.
Cons: no
Poor 1.0
Pros: If the persons working the from desk do not like their jobs. The should simply not do it.
Cons: I still have not stayed here, have not checked in, could not check in or stay yet they kept my money and wanted to re charge me
Okay 5.0
Cons: The shower was missing anything to act as a mat. So it was VERY slippery. The knob for the water was on the floor. You had to stick it on to turn the shower on or off. Then it would fall off again.
Good 6.0
Pros: Convent location to interstate for traveling. Would recommend just as a stopping place for an overnight, suites its purpose
Excellent 10.0
Pros: Updated propety
Poor 1.0
Pros: Nice, clean hotel, but poorly managed.
Cons: Loud music and screaming next door whole night long.
Okay 5.0
Pros: Close access to 95 south and down the street from a great new shopping plaza with plenty of options for dining and shopping.
Cons: The fact that we had to pay for breakfast and it wasn't free, but I knew this from the booking as it was not highlighted as an amenity.
Okay 5.6
Pros: Staff was extremely friendly.
Cons: Too much noise in the halls.
Courtyard by Marriott Jacksonville Airport/Northeast - Jacksonville
Rated #3
8.4
Excellent 8.4
Based on 306 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
9.1
Location
9.0
Overall
9.5
Overall 8.4 Excellent
Based on 294 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
9.1
Location
9.0
Overall
9.5
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
10.0
Cleanliness
8.3
Comfort
8.4
Location
8.6
Services
8.4
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
9.0
Services
8.6
Staff
8.9
Cleanliness
9.0
Comfort
8.5
Location
9.3
Services
8.4
Staff
9.0
Cleanliness
9.0
Comfort
8.9
Facilities
8.9
Location
9.2
Overall
8.9
Cleanliness
8.7
Comfort
8.4
Location
9.0
Services
8.3
Staff
8.5

Excellent 10.0
Pros: Staff is very helpful, accommodating and kind.
Excellent 8.0
Pros: convenience of location, comfortable room, helpful staff, breakfast
Excellent 9.0
Pros: The hotel was very clean, the staff was nice and the breakfast was satisfactory.
Good 7.0
Pros: location location location great
Cons: only 1 elevator needs another one
Excellent 9.0
Pros: Beds were great, very nicely upgraded, breakfast was the best
Cons: bathroom room 202 had mold under the tub pad and under the soap dish definately needs TLC
Excellent 10.0
Pros: It was attractive, clean, very convenient to the airport and the staff was friendly and very courteous.
Cons: There was nothing we didn't like.
Excellent 8.0
Pros: Comfortable and breakfast.
Cons: The bathroom very tight space.
Excellent 10.0
Pros: We just stay one night but every thing was clean and comfortable
Cons: Nothing
Okay 5.0
Pros: It was located near the places I was visiting.
Cons: It had a stale smell. Needs some refurbishing.
Mediocre 3.0
Pros: Friendly staff at front counter
Cons: Poor continental breakfast. No bottled water. No fresh fruit except bananas. Room smelled of deodorizer. Poor mattresses and pillows.
Excellent 10.0
Pros: Staff is very courteous and room was inviting, clean and quality.
Cons: No
Mediocre 2.0
Pros: The location.
Cons: The lack of cleanliness! The bathroom especially. Hair in the bathtub, stains around the toilet rim, no covering over the vent with dirt surrounding it!
Poor 1.0
Pros: stayed overnight now have syptoms of COVID 19
Excellent 9.0
Pros: Clean
Excellent 8.0
Pros: The staff was friendly and the hotel was inviting and welcoming. The room was decent and I felt clean.
Excellent 9.0
Pros: the space of the rooms
Cons: my tub did not work properly
Excellent 10.0
Pros: The location
Cons: No i loved it very pleased
Excellent 10.0
Pros: Best yet!!!
Cons: No complaints
Good 7.0
Pros: The location was great. Conveniently located near the airport.
Cons: They did not clean my room during my entire stay.
Good 7.0
Pros: Peaceful
Cons: Rules not enforced they stated but not enforced.
Good 6.0
Pros: The pool area was nice and the breakfast was good.
Cons: Our had a bad odor to it. Also they didn't have a driver scheduled on Saturday so we had to find alternate transportation to our cruise.
Good 7.0
Pros: The room was new, clean and well set up for computer/Tv/desk
Cons: The hotel lobby was less than attractive and the breakfast was definitely lacking. The waffle maker made the most awful doughy waffles and the eggs and ham were of the fake variety. (yuk) The coffee was good though.
Excellent 10.0
Pros: Personnel are friendly and co-operative. They have a good breakfast not just rolls and bagels.
Cons: Wish they would use real eggs for breakfast.
Fairfield Inn & Suites Jacksonville Airport - Jacksonville
Rated #4
8.4
Excellent 8.4
Based on 294 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
9.0
Overall
7.5
Overall 8.4 Excellent
Based on 285 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
9.0
Overall
7.5
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
2.0
Cleanliness
4.0
Location
8.0
Overall
6.0
Staff
8.0
Value for money
6.0
Cleanliness
8.6
Comfort
8.7
Location
8.8
Services
8.5
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
8.6
Overall
7.6
Cleanliness
9.0
Comfort
8.8
Location
9.2
Services
8.7
Staff
9.2
Cleanliness
8.5
Comfort
8.2
Facilities
10.0
Location
8.5
Overall
8.0
Cleanliness
8.7
Comfort
9.1
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
8.5
Comfort
8.5
Location
8.6
Services
8.3
Staff
8.5

Okay 5.0
Pros: good location
Cons: we asked for a handicap room. there was a tub shower which neither of us could use. we had to forego our Sunday plans as we didn’t feel clean. Also $7 for breakfast that is free every where else ?????
Excellent 8.0
Pros: all good
Cons: nothing
Excellent 8.0
Cons: We had to pay for our breakfast
Excellent 8.0
Pros: Stay was only for a few hours. Not much to comment
Cons: N/a
Excellent 10.0
Pros: Nothing. Literally loved everything.
Cons: Super customer service! Beautiful lobby. Nice clean room.
Okay 4.0
Pros: Very close to airport.
Cons: Lamps were not bright enough at night and did not light room thoroughly and properly. Tub drain was clogged, so I had to sho standing in dirty water. Also at one point the toilet would not stop running, so during this time it wouldn¿t flush.
Mediocre 3.0
Pros: Location
Cons: The hotel smelled old and just horrible! The carpet smelled as well but the hotel bus just outdated! I will definitely not stay here again!
Excellent 10.0
Pros: Staff and cleanliness were amazing. From the checking person later in the day, to the morning counter and kitchen staff, the service was simple, but beyond par from the service we received in the past 3 days. Thank you.
Cons: Not due to the stay but the construction made it somewhat difficult to reach in the evening hours.
Excellent 10.0
Pros: front desk people were very nice and helpful
Cons: the breakfast was sparse: no toast no potatoes to go with the eggs
Excellent 10.0
Pros: The room is clean and staff is great.
Excellent 8.0
Pros: Desk person was great
Cons: Had to change rooms because the first one hadn¿t been cleaned
Good 6.4
Because it was a conference going on, we paid extra for our room. Which made me upset to know the floor wasn’t vacuumed and the bathroom had hair all on floor and tub. All the clerk said is he would document it.
Excellent 8.4
There's no tub mat in the bath tub the reason I slipped.
Excellent 9.2
I guess the only comment I can say ....the lights it should be soft lights to help the room brighter.
Excellent 10.0
Pros: The location is wonderful! The staff is awesome!
Cons: Not a thing.
Excellent 9.0
Pros: Cleanliness of place and care of staff
Cons: Pool needs cleaning- even if it is not being used
Okay 5.0
Cons: Yes. Being overcharged on my debit card 200.00
Excellent 10.0
Pros: Great spot - Nice and relaxing - Clean
Cons: No
Excellent 9.0
Pros: Clean rooms , considerate staff
Cons: No everything was good
Excellent 10.0
Pros: Staff was very nice and helpful
Excellent 9.0
Pros: clean
Cons: shower diverter did not work properly
Okay 4.0
Pros: Cleanliness
Cons: The staff was nice but not very helpful. The bar was awful.
Mediocre 3.0
Pros: Nice hotel very weird experience with the staff!!! First he told me there were not any rooms and directed me to a much less accomodating hotel. When he finally gave me a room, it was nice but I was a little shaken.
Cons: I arrived with my young daughter. The attendant initially told me there were no rooms. Then he directed me to another hotel. Then he told me to use my smartphone to find another hotel. Finally, he gave me a room. Very strange experience.
Excellent 9.1
Pros: Everything
Cons: N/a
Good 6.0
Cons: Pool and hot tub were dirty and closed in the middle of summer. They were doing renovations but didn't specify that when I booked it. The lobby was dirty because of that.
Hilton Garden Inn Jacksonville Airport - Jacksonville
Rated #5
8.4
Excellent 8.4
Based on 285 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.6
Facilities
9.5
Location
8.7
Overall
9.5
Overall 8.2 Excellent
Based on 407 reviews
Cleanliness
8.4
Comfort
8.6
Facilities
9.5
Location
8.7
Overall
9.5
Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.4
Comfort
8.6
Location
8.7
Services
8.3
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.4
Comfort
8.6
Location
8.5
Services
8.2
Staff
8.3
Cleanliness
8.2
Comfort
8.6
Location
8.8
Services
8.4
Staff
8.6
Cleanliness
8.6
Comfort
8.7
Location
8.7
Services
8.2
Staff
8.9
Cleanliness
7.8
Comfort
8.3
Location
8.6
Services
8.0
Staff
8.3

Mediocre 2.0
Pros: The bed was comfortable
Cons: The pool area was disgusting.. cigarette butter everywhere, rusty nails around the hot tub. There were bugs in the pool. The drain stop in both the sink and tub were broken. Sink didn't drain. Tub filled but water drained out quickly. There were bugs in the room in different places around the desk and chair.
Excellent 10.0
Cons: Rooms could use some updating
Mediocre 2.0
Pros: The beds were comfy and the shower was delightful. They have non pork options for breakfast however I didn¿t feel comfortable enough to eat the complimentary breakfast.
Cons: I woke up to a roach on my phone. I killed it and checked out promptly. When asked how my stay was, I informed the staff who didn¿t act surprised but apologized.
Excellent 10.0
Pros: Very professional staff and I would like to stay there again.
Cons: No problem I liked it the whole hotel nice and clean very freaking staff and very nice breakfast.
Excellent 9.0
Pros: Close to the hotel
Excellent 10.0
Pros: Peacefulness at the hotel and hot breakfast.
Cons: N o
Excellent 10.0
Pros: The pillows and the shampoo and conditioner
Mediocre 2.0
Cons: was very musty moldy smelling had to wash all my clothes
Mediocre 3.0
Pros: Customer service
Cons: There was problems with the bathroom.
Good 7.0
Pros: I love ¿¿ the beds ¿¿ they are so Comfortable :)
Cons: I thought the lady from the breakfast was rude :/( I asked a question and she continued to say if the eggs finish there will be no more if the sausage finishes there will be no more and so on ¿¿¿¿
Excellent 9.0
Pros: Excellent breakfast and pool. However, location seems quite far from many beaches and sightseeing spots.
Cons: Beds seemed a little old and sagging.
Excellent 10.0
Pros: This is the cleanest hotel I¿ve stayed at in this price range. Room was spotless! They do have an airport shuttle, but you have to ask for it, it is not advertised, great place
Excellent 10.0
Pros: Beautiful room Excellent breakfast
Cons: Wobbly toilet seat
Okay 4.0
Pros: location was close to shopping and airport.
Cons: size of the room is misleading. pull out sofa uncomfortable
Good 6.0
Cons: The breakfast that they said they offered was a lot less than what they had said no pancakes no waffles no fruit and scrambled egg whites
Okay 5.0
Pros: Good location, friendly staff
Cons: Air conditioning in room was not up to par.
Poor 1.0
Pros: The location was great.
Cons: There was major issues with cleanliness. The pool was very dirty. Broken tiles. The corners were full of dirt and green. The rooms needed a deep clean. In the am we woke up to roaches by the TV. When I went down at 845 to grab breakfast the ...
Okay 5.0
Pros: It was an old average hotel, nothing special.
Cons: Yes, 1 A lamp had a bad power cord, when called desk, I was told maintenance would be up in 5 -25 minutes. They never showed. 2.The iron was broken with exposed circuits ray. 3. The TV power cord had an open, when you plugged in the outlet and touched
Poor 1.0
Pros: Location was decent.
Cons: Staff let people swim until 11pm. Pool closed at 10. Our room overlooked the pool. Cockroach ran across the stand next to the bed. Stains on the carpet. Toilet seat falling off. Strange smell in the hallways. Would not recommend this hotel!
Poor 1.0
Cons: The receptionist demeanor was as if we were bothering her. The pool was dirty with bugs in it. The hot tub had a bug in it. The breakfast selection was minimum and nasty. You have to inform the front desk that you want your room cleaned.
Okay 5.0
Pros: The location of the hotel was great.
Cons: Yes, when I arrived the staff failed to mention they would be giving me a handicap room which I didn¿t book. Luckily, I was alone and didn¿t make a fuss about it but this was poor customer service
Mediocre 2.0
Pros: Location is great, staff is friendly, room was clean.
Cons: Neither the toilet nor the shower drain properly. The first time I flushed the toilet, it filled the bowl dangerously high but eventually drained. In the morning I used the lobby bathroom. It was out of paper. Also, the shower didn't drain.
Poor 1.0
Pros: nothing - old and dirty
Cons: When I arrived, I found the room carpeting soaking wet. I did not stay at the hotel
Excellent 9.0
Pros: Staff were friendly; especially the lady serving breakfast very patient and helpful!
Cons: Bathrooms and the room as a whole need a facelift!
Excellent 10.0
Pros: I enjoy the room set up!! There is a microwave ¿¿, and I just love the choice of soap and shampoo products!! Also the employees were so nice even down to the maintenance man who greeted me and gave me the elevator he was going to take!! Good expe
Cons: All good!!
Excellent 10.0
Pros: It's close to shopping, restaurants and the airport.
Cons: The location appeared to be a little shady. Quite a few people hang out by the side door at night, there was also a man that came out of the woods on the dark side of the parking lot.The side door needs to be examined,does not look safe.
Mediocre 3.0
Pros: Checkout. I was looking forward to it after my first day. Staff is very nice, but they live in Florida, of course they are nice.
Cons: There are bugs in the room. It is aged although there was recent update efforts. I stayed 3 days and I haven't seen housekeeping even once.
Okay 5.0
Cons: Inconsistent housekeeping. Front desk would not bring fresh towels to guest on a walker.
Okay 5.0
Cons: Room that I reserved was not available.
Good 7.0
Pros: Convenient
Cons: The room had bugs in the room
Okay 4.0
Pros: Staff attempted to help us.
Cons: Our room had a used kpod in the coffee pot, the shower flooded the floor and sink didn’t drain, wouldn’t give use extra towels when we used them all to clean/dry the floor after a shower.
Poor 1.0
Pros: The front desk staff was very nice and understanding
Cons: 30 mins after checking I found a gang of roaches on the night desk. I was no able to eat my dinner. Luckily I was moved to another room with no probken
Good 7.0
Pros: Location was close to the interstate accessible to town
Cons: Had to request change of linen and saw a couple of roaches on my last day there.
Okay 5.0
Pros: It was quite
Cons: Being on the 4th during a pandemic, not a fan.
Mediocre 3.0
Pros: Hotel Staff were rude and did not let us know of sudden changes.
Cons: room not clean, smelled really bad hotel staff could be more respectful.
Okay 4.0
Pros: Location to airport
Cons: Room was dirty (needs to be renovated) all amenities closed for COVID with no prior notice
Poor 1.0
Cons: Not cleaning rooms during stay,no breakfast, no gym. They blame it on Gov. but it is really because they laid off alot of workers.
Good 6.0
Pros: Bed was good
Cons: I wish they would have communicated the laundry room was down .
Okay 4.0
Pros: The shuttle driver. He was incredibly polite and professional.
Cons: Very dirty. Carpeted floors were sticky. Hairs in sink in bathroom. Half-used lotion in bathroom. Hairs on sheets.
Good 6.0
Cons: The room smelt stuffy and moldy. The bathroom was a little dirty with hair and dirt in the corners of the floor. The closet and bathroom doors had something spilled on them and looks like it was not cleaned for a long time.
Good 7.0
Pros: location & clean for a quick overnight near the airport
Cons: Basic, limited lobby space
Good 7.0
Cons: The employees did not keep the food stocked for breakfast. Had to keep asking for different things for the buffet.
Excellent 9.7
Pros: We got there at midnight after 4 hours of driving. Parking was easy. Chech-in was as well. The room was clean, no funky smell, the A/C worked well and had an option to leave the fan running so there was always moving air. Big must have for me to sleep well. Beds were comfy and bathroom was clean and updated. Water pressure was fine although shower head was about chin level for me at 6'2". Worked out in the morning before breakfast. TV didn't work in there but I was there to workout so no worries there. Plenty of dumbells and space to get a good workout in. Breakfast was plentiful and everything we needed before getting back on the road. All in all my wife and I had a great refreshing 10hour pit stop before heading north.
Cons: no complaints
Good 7.0
Cons: They tried to charge me for the room two days after I left. After the initial hold for incidentals dropped off, they charged again for the amount of the room. I had to call and argue with them to get it reversed.
Poor 1.0
Cons: The room smelled awful. There were chicken bones in the hallway floor. The shower was dirty and the overall atmosphere was poor. Will not stay again.
Good 7.7
Pros: kids enjoyed the indoor pool. worked well for a quick stay staff very friendly
Cons: very small bathroom, construction going on
Holiday Inn Express & Suites Jacksonville Airport - Jacksonville
Rated #6
8.2
Excellent 8.2
Based on 407 reviews
Details
Reviews

Cleanliness
8.7
Comfort
9.0
Location
8.9
Services
8.4
Staff
8.9
Overall 8.2 Excellent
Based on 45 reviews
Cleanliness
8.7
Comfort
9.0
Location
8.9
Services
8.4
Staff
8.9
Cleanliness
8.5
Comfort
8.8
Location
8.7
Services
8.1
Staff
8.6
Cleanliness
9.2
Comfort
9.4
Location
9.4
Services
8.3
Staff
9.7
Cleanliness
7.5
Comfort
8.1
Location
8.8
Services
8.1
Staff
7.5
Cleanliness
9.1
Comfort
9.4
Location
9.1
Services
9.4
Staff
9.4
Cleanliness
6.7
Comfort
6.7
Location
7.5
Services
7.5
Staff
7.5

Excellent 8.0
Pros: The room was clean
Cons: Only queen size bed available and wasn't very comfortable for my husband and I.
Excellent 10.0
Pros: Is real clean every time I come I feel like I am at home
Cons: Tv pool room bathroom the people !!!!!!
Excellent 10.0
Pros: The room was nice. The bed was very comfortable. Enjoyed my stay.
Mediocre 2.0
Pros: Nothing
Cons: I have charged twice. I paid the amount through the app, and paid at front desk
Okay 5.0
Pros: It not a good neighborhood.
Excellent 10.0
Pros: This room was very clean and well maintained. The parking and entry to the room was convenient. Very quiet.
Cons: The breakfast was less than what I expected. The only meat offered was small slices of ham that were not very tasty.
Excellent 10.0
Pros: The staff was very helpful, professional and attentive. The room was a good size, full kitchen, nice bathroom/walk in shower, comfortable bed.
Cons: TV did not have a broad variety of channels, none in Spanish. Breakfast was not the best and there was not vending machines but a mini convenient store at the lobby which was very expensive.
Residence Inn by Marriott Jacksonville Airport - Jacksonville
Rated #7
8.2
Excellent 8.2
Based on 45 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.2
Facilities
8.0
Location
8.7
Overall
7.2
Overall 7.9 Good
Based on 425 reviews
Cleanliness
8.1
Comfort
8.2
Facilities
8.0
Location
8.7
Overall
7.2
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
8.0
Overall
7.0
Cleanliness
8.2
Comfort
8.1
Location
8.7
Services
8.2
Staff
8.6
Cleanliness
6.5
Comfort
7.0
Facilities
7.0
Location
8.0
Overall
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.4
Comfort
8.5
Location
8.8
Services
8.4
Staff
8.8
Cleanliness
7.4
Comfort
7.6
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
8.1
Comfort
8.5
Facilities
10.0
Location
8.8
Services
8.3
Cleanliness
7.3
Comfort
7.6
Location
8.0
Services
7.2
Staff
8.1

Excellent 8.0
Pros: The rooms were great, but the TV menu was wrong. The front desk clerk was fantastic, I'm sorry I don't remember her name. She was very friendly and accommodating.
Cons: There were no plates for breakfast, just cereal bowls. Only boiled eggs and possibly sausages, I think. One type of cereal. The light in the bathroom was too dull.
Good 7.0
Pros: it’s location
Cons: flat pillows, uncomfortable beds, drains drain very slow especially shower and few bugs
Poor 1.0
Pros: nothing
Cons: staff lies
Okay 5.0
Pros: Good location
Cons: Hard beds, small tv in a bad location to watch, old shower and although clean looked dirty.
Excellent 8.0
Pros: The option of a three bed suite
Cons: The pullout bed was disgusting
Good 7.0
Pros: Good
Cons: Clean
Good 7.0
Pros: value
Cons: no coffee
Excellent 9.0
Pros: Close to the airport. The room was large. Was able to each sleep on a bed including a bed couch.
Cons: They didn't have the AC on in the room in advance and it took a long time to cool off. The tiny TV should have been way bigger in that room. They had very little food for breakfast. I didn't even get any. Was told their order had not come in.
Excellent 10.0
Pros: Room was very Clean
Okay 5.0
Pros: Location
Cons: Yes, bathroom light fell almost hitting me in the head. I was so distraught ¿¿ it could have hit one of my children. I¿m grateful it didn¿t but due to no more availability we could not switch rooms.
Excellent 8.0
Pros: The rooms were big and the kitchenette was an added bonus. The hot breakfast was very tasty and great servicet. We were there 2 days so having breakfast there saved us about $50.
Cons: The rooms could be a little cleaner. Also, the pillows were very soft. Maybe invest in new pillows.
Excellent 10.0
Pros: Room - shower massage, ice bucket, desk for working on the laptop Lobby - well laid-out for an airport location - tables with power outlets provided a good place to work, microwave in the common area and a mini-shop which had frozen dinners
Cons: n/a
Excellent 9.0
Pros: Convenient to highway, restaurants and shopping.
Cons: Mold around tub
Excellent 10.0
Pros: Floor plan was incredible for my needs
Excellent 9.0
Pros: I
Cons: Didn’t like the size of the television that was in my room.
Poor 1.0
Pros: Nothing
Cons: I didn’t like anything
Okay 5.0
Cons: The toilet was dirty. , uncomfortable bed, found a roach in the bathroom.
Excellent 10.0
Pros: cleanliness and space
Cons: nothing
Excellent 8.0
Pros: staff person who helped work out my reservation made at the other Jacksonville location
Cons: second time that hot breakfast was promised and not provided. This time the chef did not arrive at the scheduled breakfast start time.
Excellent 10.0
Pros: We have stayed here multiple times. Always clean and comfortable. You can walk to restaurants next door.
Cons: One employee was not wearing a mask.
Good 7.0
Pros: The staff was very friendly, the room was very clean, the location was easy to find.
Cons: There were people conversing extremely loudly in the hallway in front of our door until well past midnight. The walls were so thin that we couldn’t sleep. The beds were so uncomfortable, we all woke up sore - even my 11-year old!
Excellent 10.0
Pros: Staff was friendly and rooms were nice and clean.
Okay 4.0
Cons: Dirty wash cloth hanging in shower Empty food containers under bed skirt
Good 6.5
Pros: location is perfect for early morning flight Decor is pleasant
Cons: Roaches in the tub drain and the A/C made loud noises at 4 AM waking us up. Desk clerk told us renovation is just beginning, starting on our floor.
Good 6.5
Pros: Wasn't as clean as we would like. I wouldn't rate this a 4 star hotel. Breakfast and staff were great. That would be the only reason to stay here again.
Cons: Older then expected, small bathroom, loud AC unit, noisy area, broken pack n play and wasn't in our room like we asked.
Good 6.2
Pros: It served its purpose but there was nothing special about it.
Cons: Breakfast was mediocre. Staff wasn't very knowledgeable and couldn't answer questions regarding transportation to the cruise port despite 90% of the people staying there were going on the cruise.
Excellent 10.0
Pros: Location was the best part of the hotel. It's located near lots of shopping and dining options. Security and cleanliness also rank very high on the list.
Cons: Needed a tad bit more parking. The nights we stayed, the hotel was booked up because of a music festival in town so we had a hard time finding a parking spot when we got home from the concerts.
SpringHill Suites by Marriott Jacksonville Airport - Jacksonville
Rated #8
7.9
Good 7.9
Based on 425 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.4
Facilities
8.0
Location
8.7
Overall
8.0
Overall 8.0 Excellent
Based on 329 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
8.0
Location
8.7
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Location
8.6
Services
7.6
Staff
8.1
Cleanliness
8.6
Comfort
8.5
Location
8.8
Services
8.4
Staff
8.8
Cleanliness
9.1
Comfort
8.8
Location
9.0
Services
9.0
Staff
8.5
Cleanliness
8.6
Comfort
8.7
Location
8.6
Services
8.2
Staff
8.6
Cleanliness
8.8
Comfort
8.6
Location
8.9
Services
8.5
Staff
8.7

Excellent 10.0
Pros: It was great
Cons: Not a thing
Excellent 8.0
Pros: Very comfortable Beds The staff were nice
Cons: No complaints
Excellent 8.0
Pros: N/A
Cons: The pillows were awful too small and flat.
Okay 5.0
Pros: Clean hotel
Cons: They charged me twice when I checked in for Incidentals. $46.46 and $150.56. I check my statement 2 days afterwards and called them. They said they didn't do it. Booking.com did it. Lol. Clean hotel but staff is not trustworthy!!
Excellent 9.0
Pros: The location of the hotel is very convenient to the interstate and airport. The beds were very comfortable, the shower was good, and the exhaust fan in the bathroom is very much appreciated. Due to the continuing problems of supply chain and the pandemic, only a bag breakfast was served, but it was very good. Had a hot breakfast sandwich, an orange, granola bar, pastry and a nice cold bottle of water. Given their restrictions, they did an excellent job with the breakfast.
Cons: The hotel is a little older, but everything appeared to be maintained very well.
Excellent 10.0
Pros: Spacious suite room, modern and well kept
Cons: Nothing really
Excellent 8.0
Pros: Staff were sweet and spiritual
Cons: Air conditioning unit was inefficient.
Excellent 9.0
Pros: Location
Cons: Was charged more than expected.
Excellent 10.0
Pros: The location which I did not have to go far to see my best friend
Cons: Just to small not enough room to place luggage if you have more than one bag
Good 7.0
Pros: Close to great restaurants and freeway. Check in was very easy.
Cons: Room have TERRIBLE WIFI, noticeable mold on ceiling in hallways, and very poor shower pressure.
Excellent 10.0
Pros: The front desk staff,  Please forgive me the night auditor as well(her name escapes me). The maintenance staff should know that your guest speak and understand Spanish and derogatory comments are not needed or wanted.
Cons: There are no turkey breakfast meat items on the breakfast buffet.
Excellent 8.0
Pros: Location near shopping, restaurants and things to do, plus ease of entering and leaving property.
Cons: The pool was too dirty to swim in. The laundry facilities were one washer( which leaked water all over the floor) and one dryer that although it had different levels of heat was all one level - super hot! Wall repairs in the room could have been better.
Excellent 10.0
Pros: Check in process was quick
Cons: no
Excellent 10.0
Pros: Friendly Staff
Comfort Suites Airport - Jacksonville
Rated #9
8.0
Excellent 8.0
Based on 329 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.4
Facilities
8.7
Location
8.8
Overall
9.2
Overall 7.9 Good
Based on 967 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
8.7
Location
8.8
Overall
9.2
Cleanliness
8.1
Comfort
8.2
Location
8.7
Services
7.8
Staff
8.5
Cleanliness
7.5
Comfort
8.0
Facilities
7.5
Location
9.0
Overall
8.0
Cleanliness
9.6
Comfort
9.0
Facilities
9.6
Location
9.6
Overall
9.6
Cleanliness
8.5
Comfort
8.5
Location
8.7
Services
8.1
Staff
8.8
Cleanliness
8.6
Comfort
8.6
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
8.5
Comfort
8.5
Facilities
9.0
Location
9.1
Overall
10.0
Cleanliness
8.2
Comfort
8.2
Location
8.9
Services
7.9
Staff
8.2

Good 7.0
Pros: Clean and fiendly
Cons: No tv remote
Okay 5.0
Pros: Nothing
Cons: Rooms were dirty and very far. Patio was dirty. Bathrooms were not clean, broken flush, broken sink. We were supposed to stay two days.. glad we cancelled the second night and found a much better hotel. Sorry..Not coming back here. Disappointed on double tree brand.
Excellent 8.0
Pros: This was a great place to stay. We came down from MS for the 49er game, and it was the perfect spot. located near most of the food and shopping areas.
Cons: I rated it an 8 because there was a smell in the building like urine or sewage as you walked the halls. Other than that, I have no complaints.
Okay 5.0
Pros: The location was great and it was clean for the most part.
Cons: The door to room was warped very hard to open and close. The inside of door in hinges had paint peeling everywhere and rust. The commode would flush continuously if you didn't jiggle handle. There was a big crack in window and the heat didnt work. The matress was so soft and pillows were the same. Room felt damp. Blood was in elevator one night and at that point as if someone got cut on glass or something. Housekeeping staff were very nice, front desk clerk could definitely be more welcoming; he was not friendly at all.
Okay 5.0
Pros: check in was an issue. woman claimed i wasnt in the system when i clearly was.
Cons: check in process rooms kind of tired
Excellent 8.0
Cons: The one complaint I had was that the shower curtain was short, therefore, every time we took a shower the whole floor would get wet. Also the shower faucet was constantly dripping.
Good 6.0
Pros: Staff was courteous, the dining was healthy, the hotel was clean.
Cons: The room was older and the thermostat was not working.
Excellent 8.0
Pros: The proximity and convenience to the airport was fantastic. The room was spacious, clean, and the bed was comfortable.
Cons: The bathroom layout and size, particularly the shower door, could be better. The bathroom layout was a bit tight for my liking.
Excellent 10.0
Pros: The staff accommodated us and gave us another room due to the noise that the housekeeping were making during the mornings .
Cons: the noise that the housekeeping were making during the mornings .
Excellent 8.0
Pros: Nice decor, super clean. Wonderful, large saltwater pool.
Cons: Young people vaping out at the pool, even though 'No smoking' signs posted. Room was a bit small, no microwave (even though they sold us microwave popcorn at the front desk) Lots of scuffs/marks on hall walls. Cookie was dry compared to other DT.
Poor 1.0
Pros: Nothing
Cons: Smell, cleanliness, no microwave nor refrigerator. Rooms was too small, over oroced
Okay 4.0
Pros: Location, close to airport
Cons: I chose this airport for my last night in town because it offered a pool, a patio, and was close to the airport. After checking in I found out the doors to the patio area were locked and that the pool was closed for maintenance. Also there is no breakfast
Excellent 9.0
Pros: Clean and friendly.
Cons: All services were not open yet.
Excellent 9.0
Pros: Close to the airport
Cons: charge extra for parking
Poor 1.0
Cons: floor were like an ice skating rink. Someone is going to fall and get seriously hurt. We called Housekeeping who cleaned the floor with a swifter. After they left, the floor was still real bad. My wife got on her knees and cleaned the floor with a rag.
Excellent 10.0
Pros: There is a great restaurant in this hotel. It is a great place to stay when you are flying in and out of Jacksonville.
Excellent 10.0
Pros: The staff was very helpful and the cleanliness.
Poor 1.0
Pros: Nothing
Cons: Trash under side of bed, duvet was stained with body fluids, no microwave in room, restaurant was worst ever - waited 45 mins for food, charged and didn¿t receive my complete order.
Mediocre 2.0
Pros: The location was great.
Cons: The general areas of the hotel were very dirty and disgusting. The elevator smelled of drugs and the woman who checked me in was unfriendly and not very helpful with explaining the hotel amenities. Hated this hotel, would never recommend.
Okay 4.0
Cons: Door into bldg was always cracked open although it had card reader. This is a security risk. Hallways were dirty. Front desk did not advise that rooms would not be made up unless requested.
Mediocre 2.0
Cons: They did not make up the room for the 3 nights we were there. We had to get our own towels, etc. Trash can by the outside door was overflowing and was never emptied for the whole stay. Trash in the parking lot. The door to the room was sprung.
Excellent 8.0
Pros: 10 min walk to airport. Nice lobby area and hotel grounds. Room was fairly modern.
Cons: Parking lot had LOTS of litter and garbage. Garbage cans were full and people were just dropping their trash in the parking lot. Very poor initial impression when you pull into the hotel. I wasn¿t expecting the $5 parking fee.
Poor 1.0
Pros: No thing pictures couldn't have been from this hotel !
Cons: The room wasn't clean, paper was left on the floor the sink was stopped up, we seen 2 roaches in the bathroom the dresser had a piece of the molding hanging off of it....
Excellent 10.0
Pros: Everything was comfortable, clean and convenient.
Poor 1.0
Pros: Close to the airport
Cons: The consideration they have for customers
Excellent 10.0
Pros: I was amazed at the great view, especially for the low price.
Okay 4.0
Cons: No free breakfast...nothing in walking distance except airport and had to deal with the elevator being messed up almost the entire trip
Good 6.0
Pros: Nice size room. nice front desk people on evening shift.
Cons: Bed smelled of body odor not helped by changing sheets and pad. Distance to room from front desk. Changed room type without notifying me.
Good 7.0
Pros: Location
Cons: Color yellow
Poor 1.0
Cons: Front desk was terrible. She was gone for 30 minutes when I arrived. Gave no excuse or apology. Probably sleeping somewhere.
Poor 1.0
Pros: Took 45 mins for me to get my room Room was dirty Sheets & pillows were un-cleaned Toilet & tub was dirty Trash under the AC unit
Cons: Took 45 mins for me to get my room Room was dirty Sheets & pillows were un-cleaned Toilet & tub was dirty Trash under the AC unit
Okay 4.0
Pros: Location
Cons: The room was not cleaned properly. There were orange seeds in the room floor, a pill on the bathroom floor and the tissue holder was broken hanging off the wall. We had to call downstairs twice due to yelling and running in the hsll
Okay 4.0
Pros: The staff was OK. I expected a nicer, cleaner place, based on the star rating.
Cons: Ridiculous 7-minute walk from front desk to my 2nd floor room at far end of LONG, winding hall. 1 elevator. Luggage cart¿flat tire. 3/4¿ gap under door¿blocked w/towel but noisy in hall¿people yelling, doors slamming all night. Parking lot fel
Good 6.0
Cons: The staff was not here to serve. They refused to help with bags, restock the room or generally be service focused.
Okay 4.0
Pros: Location to the airport
Cons: Walls were paper thin...we could hear every sound inside and outside the hotel from our room. It was loud throughout the night. Also the entire hotel smelled like someone else as smoking pot.
Okay 5.0
Cons: Pictures are very deceiving. Chipping paint, bathroom rub wouldn't drain, small bathroom where you couldn't even open the door without going behind the toilet. I was very disappointed as I usually trust the double tree name.
Good 6.0
Pros: Location was very close to airport.
Cons: It was ok. Expected better rooms with the doubletree name.
Okay 4.0
Pros: I liked the location
Cons: I didn't like the way the room smelled it had an odor there were stains.
Good 6.0
Pros: Location was next to airport
Cons: Looked better in photos, had higher expectations from photos
Mediocre 3.0
Cons: Our room did not get cleaned. We did not get fresh towels, our trash was never emptied and when we called we were ignored.
Good 6.0
Pros: Issues with the first room but it was figured out
Mediocre 3.0
Pros: Overall very dissapointed. Location is near the airport so for some that is a plus.
Cons: The hotel is dated.It did not match the pictures or reviews on line. The room was not as clean ad I expected.I though the Hilton brand would take extra measures to protect against Covid-19 and they did not in terms of making sure the hotel room was clean.
Poor 1.0
Pros: Hotel staff was so bad
Poor 1.0
Pros: Only thing I like that close to airport
Cons: At check in lady from Queens, NY (don't remember name) was very rood! Also not professional and seems doesn't know how to register guest. We had 3 guys ahead of us and took more then hour to check them in... Room in bad shape (sealing, bed, shower...)
Mediocre 3.0
Cons: Part of the door to the bathroom was broken, it sounded like a college dorm outside the door, the previous guests underwear was left on the floor
Okay 4.0
Pros: Hotel is adjacent to Jacksonville Airport.
Cons: Was told all rooms with two beds are in another building which is isolated and rambling off main hotel. I had to park in the back and felt unsafe, access to main building and services was inconvenient. The key wouldn't unlock closest exterior door.
Excellent 8.0
Cons: Disappointed in the windows being so small in the section we were in.
Excellent 10.0
Pros: Very quiet! Close to the airport
Good 6.0
Pros: The hotel is fairly close to the airport, but it is important to note that these two cannot be reached by foot (not if you are carrying luggage with you). For that, the hotel makes a shuttle available to guests who arrive at the airport.
Cons: I didn't like the room I was provided with. It was next to a door from which all the cleaning staff come and go early in the morning. As you can imagine, this cannot be considered a quiet room. I was under the impression this was the worst room they had!
Good 6.0
Pros: Location - Very close to the airport. Shuttle to airport.
Cons: Extra fee for parking. For a hotel of this rating, the check-in attendant should have been more professionally dressed. Wi-fi was terrible. We could not get it to work in our room. It worked in the lobby, but not our room.
Okay 4.0
Pros: Good location to the airport and my business destination
Cons: Hotel was pretty run down and needed a refresh. Doubletrees used to be really nice.
Good 6.0
Pros: Location to the airport is unbeatable
Cons: We booked a 2 queen bed room and ended up getting a king bed on the bottom floor which is not a huge deal. The worst part was we were right by the back door that was slamming constantly and loudly.
Mediocre 3.0
Pros: Customer Service
Cons: Sound Proofing was terrible. Its very close to the airy and it sounded like we were on the runway every time a plane took off. Also, the hotel is very dated, with a door opening to poolside interior of the hotel propy. It did not seem very safe.
Poor 1.0
Pros: Clean rioom
Cons: Room was hard to find down long hallways even harder to get back to the lobby. At one point I asked a maid how to get back to the lobby and was told I had to go outside which I know was innacurate but it was not raining so I did and finally found the lob
Mediocre 3.0
Pros: Staff
Cons: The first room they put us in had an overwhelming smell of bleach and was ice cold (66 degrees). They quickly changed us but the second room was extremely cold. We slept in socks and jackets and didn't shower the next day due to the room temperature.
Mediocre 3.0
Pros: The front desk staff was wonderful and so were the shuttle drivers. The room was nice and beds were comfortable. The location was right at the airport.
Cons: Layout awful, 1 elevator & our room was on 2nd floor at other end, had to drag luggage down 6-7 long hallways. Dining was awful! Rest closed early bcuz "we're all leaving" so no dinner. Bkfst buffet was awful. Dining staff rude and had to look for them!
Excellent 10.0
Pros: The employee who checked us in was awesome!!!!!!! He was sweet and super helpful. Want to say name was Jason. Beds were heavenly.
Cons: That I couldn’t move in. Lol.
Mediocre 3.0
Pros: Location
Mediocre 3.0
Pros: Front desk staff were pleasant
Cons: The AC was extremely loud and disturbing to sleep When I entered the room there was something sticky on the nightstand The shower and bathroom is very small and they were still here on the floor in the shower and on the bathroom floor
Excellent 10.0
Pros: Bed was nice.
Excellent 9.4
Pros: The proximity to the airport and price were great. Room was very nice and clean. Staff friendly. And who doesn't like a warm cookie on check in!?
Cons: The only complaint is the pillows! Might as well not had any at all.
Excellent 10.0
Pros: All
Excellent 9.6
Pros: GREAT staff down to the airport drivers! Excellent location, value and comfort. Surprisingly quiet. Very clean especially considering is in midst of a major remodel. Spacious rooms.
Cons: No sign yet on the hotel and airport signs still say "Clarion Hotel". First time visitors like me might have difficulty.
Excellent 8.6
Pros: We stayed here to begin our trip, and then rebooked for our return home. Just needed a place to sleep because of late/ early flights. The rooms were acceptable (and quiet) and the charges were very good. Served our needs.
Good 7.3
Pros: No frills. Under renovations. Good for a place to sleep. Price was right for the stay. Will likely book again for the outbound flight in a week.
DoubleTree by Hilton Hotel Jacksonville Airport - Jacksonville
Rated #10
7.9
Good 7.9
Based on 967 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.2
Facilities
8.6
Location
8.5
Overall
8.5
Overall 7.8 Good
Based on 1,017 reviews
Cleanliness
8.2
Comfort
8.2
Facilities
8.6
Location
8.5
Overall
8.5
Cleanliness
6.6
Comfort
8.0
Facilities
9.0
Location
8.0
Overall
7.6
Cleanliness
7.8
Comfort
7.7
Location
8.4
Services
7.6
Staff
8.5
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
8.5
Overall
9.0
Cleanliness
8.4
Comfort
8.3
Location
8.6
Services
8.0
Staff
8.7
Cleanliness
8.3
Comfort
8.3
Location
8.6
Services
8.1
Staff
8.8
Cleanliness
8.3
Comfort
8.4
Facilities
8.0
Location
8.4
Overall
8.0
Cleanliness
7.9
Comfort
8.1
Location
8.3
Services
7.7
Staff
8.5

Excellent 10.0
Pros: quietness
Okay 4.0
Pros: The location convenient
Cons: The room smelled close up¿the tub needs to be refinished..not enough towels or tissue¿also do not believe it is very sanitary to have staff retrieve wash clothes and towels from the back with bare hands. Thank you
Mediocre 3.0
Pros: I didn’t get to enjoy it
Cons: The tv service was out
Excellent 8.0
Pros: beautifully maintained clean
Cons: bed was harder than I like
Excellent 10.0
Pros: Very affordable and very clean by far my favorite place to stay
Cons: Have nothing I don’t like
Excellent 10.0
Pros: The staff was very friendly very helpful. the room was clean very comfortable. I just enjoyed my overall stay.
Cons: It was not a problem, but there were no microwave in the room. Otherwise everything was great.
Excellent 8.0
Pros: Friendliness of staff
Cons: Very dated.
Excellent 10.0
Pros: beautiful decor, full service bar and food, clean and comfortable rooms.
Okay 5.0
Pros: Location
Cons: Room was dated, and unclean. BIG nasty stains on the comforter. Sheets while nice whatever they're washed in caused allergic reaction and I broke out in hives. Expected WAY more out of a CROWNE PLAZA
Excellent 10.0
Pros: Bar and restaurant and the location of hotel
Cons: No microwave in my room
Mediocre 2.0
Pros: Location
Cons: Cleanliness. Pillows were stained. That's just being cheap and gross.
Excellent 10.0
Pros: That everything was just so nice
Cons: Know all good
Good 6.0
Cons: Needs remodeled.
Good 6.0
Pros: upscale appearance. location
Cons: air/heat system. When it came on during the night - every 20-30 minutes - it was so loud that it woke us up. All night. Not exactly the experience one would expect from a hotel stay. We stayed here before in another section of the hotel and it was fine
Poor 1.0
Pros: The customer service rep was professional
Cons: They say the room are renovated, this was not the case. The carpet, bathroom floor, shower are dirty. No garbage bags in the garbage cans. Rug was old. Bed is hard. No microwave. Not a very pleasant stay. I would not stay here again.
Excellent 8.0
Pros: The restaurant
Cons: The size of the room with so much bulky furniture.
Excellent 9.0
Pros: Airport shuttle was prompt.
Cons: Check in took a little too long.
Excellent 8.0
Pros: The food was excellent. I was expecting the pool to still be inside.
Cons: There was dirty wash cloths under the sink.
Excellent 8.0
Cons: Carpet was wet in one corner. Room is due for a deep cleaning or remodel. Seams of upholstered pieces were dirty, side chair far beyond it¿s useful life. Telephone system is very poor. On all but one occasion when I called I was unable to understand
Excellent 10.0
Pros: It has been a long time since I've enjoyed a stay at an hotel.I don't mind the pay if I am getting what it's worth.Really nice and comfortable.The staff puts the cream on top to make it smooth with a ¿¿
Cons: No
Excellent 10.0
Pros: There was nothing to complain about. It was wonderful
Excellent 10.0
Pros: Clean, convenient,friendly staff.
Cons: I was not there long enough to benefit from all ammenities.
Good 6.0
Pros: The hotel is in a great location to the airport
Cons: I was charged a extra $50 for early check. Definitely need to change check in times in the future or put check in times before booking the room.
Okay 5.0
Pros: Location
Cons: No microwave in room. It has to be rented for $10 per day No security safe in room to lock away valuables. Breakfast not offered. Room was not cleaned daily. Only clean when requested. This was not disclosed on their website
Okay 4.0
Pros: There was hair on the bathroom floor that didn¿t belong to us.
Cons: It really didn¿t meet the quality for the price
Good 6.0
Pros: Location.
Cons: I was staying on 1st floor at the end of building and it smelled like sewer coming from right outside of my room. Also TV was not working.
Good 7.0
Pros: The shuttle started 40 minutes later than explained. Staff did not appear to think they could help start the shuttle.
Good 7.0
Pros: Lots of parking, location was good. Staff was nice with requests. Rooms that were remodeled seemed nice.
Cons: Dated and old rooms. Really bad beds. Halls smelled like dog urine.
Okay 5.0
Pros: Location to airport
Cons: Bathroom was dated, towels smelled like dog
Poor 1.0
Pros: I do not have anything good to say about this hotel it was not worth the money I spent ¿¿¿¿¿¿¿¿
Cons: When I booked the hotel I inspected the hotel to look just like it was on the pictures but when I got there it smelled horrible it was blood on the sheets the carpet was very nasty I just had a real bad experience at that hotel and I will never go there
Good 6.0
Pros: Location was convenient to the airport
Cons: Stayed in a room in Tower 2. The toilet ran constantly after each flush until jiggling the handle just right. The carpet was dirty and my two year old son found a random button and a penny. I also found an acrylic nail from a previous guest.
Okay 5.0
Pros: nothing
Cons: not a clean place.
Good 6.0
Pros: The lobby staff was excellent. They were friendly professional and outgoing but there was such a long wait every time I was at the desk. Two clerks and a manager but several times there were computer glitches. And the lobby was expansive
Cons: First room not been completed, upgraded but did not see a difference), still wondered if any of the rooms had been completely cleaned. really bad mattress. I moved all over the bed looking for a comfort place never found. Told desk next morning
Poor 1.0
Pros: Nothing
Cons: We were stranded due to weather, no fault of our own and they would not refund our charges.
Good 7.2
we really enjoy it. nice and clean room.
Good 7.0
Pros: The staff was friendly, followed safety guidelines and was overall clean
Cons: I didn’t like that I had to take a longer walk to my room In a different tower with my hands full (no luggage racks were available).
Mediocre 2.0
Pros: This is not a 3.5 star hotel maybe the lobby but definitely not the dated rooms the wallpaper looked as though a 5 year old applied it and the housekeeper couldn’t speak English when I tried to get extra towels They didn’t cl
Good 6.0
Pros: Location
Mediocre 3.0
Pros: The staff and location.
Cons: Did not match star ratings and was not very clean, smelled like mildew.
Poor 1.0
Pros: Nothing worse hotel I’ve ever visit.
Cons: Everything they charged my card twice took forever to get it right. The breakfast bar took 45 mins to bring me my food. I feel like i wasn’t wanted here will never waste my money again here.
Mediocre 2.0
Pros: I initially liked the price, however, I soon found out the price was only due to massive renovation project being undertaken at this property. Location close to the airport and the freeway, makes it a convenient property.
Cons: When booking this hotel, we were not made aware it was undergoing a huge renovation. Difficult to find entrance, construction equipment and workers everywhere day and night. Rude staff. An extremely uncomfortable stay. We should have been advised.
Poor 1.0
Pros: The staff were polite. That's all I can muster.
Cons: I would not recommend this hotel to anyone at this time. They are undergoing renovations and it's a mess. The front of our ac/heating unit fell off. The carpet is dirty & in dire need of repair & replacement. Remodeling is necessary but should be noted.
Mediocre 3.0
Pros: Comfortable bed
Cons: Renovation. Pool was closed even though you advertised it as an amenity. Hotel should be closed until renovation is complete.
Mediocre 2.0
Pros: Hotel was under major construction and in complete disarray, would never have stayed here is if was made aware of this.
Cons: Major construction
Mediocre 3.0
Cons: For 4 star it was lacking in several areas. The room was musty and the whole hotel need renovations.
Okay 5.0
Pros: Nice room, good location
Cons: Under renovation, not near 3.5 star right now.
Poor 1.0
Pros: Nice front desk staff
Cons: ALL THE CONSTRUCTION AT THE HOTEL... ALSO UNKNOWN GUYS SEATING THE CAR SMOKING MARIJUANA.
Mediocre 2.0
Pros: The room I stayed in was immaculate looked to be brand new. The desk staff were so very polite.
Cons: This hotel is in a complete state of re-construction and it impacted everything about my stay. If I would have known about the turmoil I would not have stayed there. Total ripoff to advertise this as a highly-rated hotel in this ridiculous condition.
Okay 5.0
Pros: Close to freeway
Cons: Terrible parking, hotel under a slow renovation process, terrible access and walking a mile back and forth from car to front desk to room
Okay 5.0
Pros: Nothing
Cons: I never know that the hotel is under construction
Okay 4.0
Pros: Location
Cons: It was under renovation and the room had moldy stuff around the sprinkler head, the bathroom vent was cover with thick dust. The AC was loud, the TV remote wouldn’t work. The furniture was outdated and old. Parking was confusing.
Mediocre 3.0
Pros: Location
Cons: It was under construction, which was not noted when we booked. Very dirty. Unprofessional temporary check in desk that was very unorganized. Terrible experience.
Poor 1.0
Pros: Nothing
Cons: It was dirty The staff was rude They tacked on an extra 75 dollars for a 5 lb dog although it did not state that dogs were extra.
Mediocre 3.0
Pros: The location was great
Cons: The clerk gave me the wrong keys the wrong type of room and never once apologized. The a/c was not working the tub was stopped up and the sheets were old and smelled of old clothes and one elevator was working overall my experience was terrible
Poor 1.0
Pros: The location would have been perfect for my needs except bad weather kept me from reaching the hotel. My flight was canceled and I never reached Jacksonville.
Cons: Yes, the strict policy of no refunds was dismaying. Bad weather grounded my flight in Memphis until the next morning making it impossible for me to fly to Jacksonville Crowne Plaza. Requesting a refund was denied. Boo
Poor 1.0
Pros: Nothing
Cons: Put us in a room with no toilet at first, then no television remote the whole stay. Whoever cleaned the room peed in the toilet and never flushed it. Then they tried checking us out a day early, and charged me for an extra day on their negligence.
Poor 1.0
Pros: Proximity to airport
Cons: This is NOT a 3.5 stars hotel. I travel all over the US and world and know what a 3.5 star hotel was and this was not one. The rooms were extremely outdated and old, not clean, dust everywhere, towels were horrible, and the in room AC unit was VERY noisy
Good 7.7
Pros: As an older woman traveling solo I appreciate d having a restaurant on premise so I didn’t have to go out again. Bed was quite comfortable. Towels were thick. Loved the soap and body lotion provided
Cons: Room showed some minor signs of wear. TV channel guide was out of date. My meal at bar was fine, although my burger was not cooked as requested.
Good 7.4
Pros: Kids loved pool. Parents enjoyed bar by pool
Cons: Parts of hotel had a musty smell
Excellent 8.8
Pros: Room was clean, Check in was efficient, easy access to and from location.
Excellent 10.0
Pros: I love the rooms so clean
Good 6.5
Pros: Great location to restaurants and shopping centers
Cons: Not the cleanest room I've stayed in
Excellent 9.4
Pros: Love the room it was nice and comfortable and very relaxing!!
Cons: Didn't like that we had to check out so early and we checked in so late
Crowne Plaza Hotel Jacksonville Airport/I-95n, An IHG Hotel - Jacksonville
Rated #11
7.8
Good 7.8
Based on 1,017 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.1
Facilities
7.2
Food
3.0
Location
8.6
Overall 7.7 Good
Based on 1,167 reviews
Cleanliness
8.1
Comfort
8.1
Facilities
7.2
Food
3.0
Location
8.6
Cleanliness
7.0
Comfort
8.0
Facilities
7.0
Location
8.0
Overall
7.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
6.0
Overall
8.0
Cleanliness
8.1
Comfort
8.1
Location
8.7
Services
7.7
Staff
8.2
Cleanliness
6.6
Comfort
5.3
Facilities
5.3
Location
5.3
Overall
5.3
Cleanliness
8.2
Comfort
7.7
Facilities
8.0
Location
8.7
Overall
8.2
Cleanliness
8.1
Comfort
8.0
Location
8.6
Services
7.5
Staff
8.3
Cleanliness
8.2
Comfort
8.0
Facilities
5.0
Location
8.6
Overall
4.0
Cleanliness
8.1
Comfort
8.1
Facilities
7.4
Food
3.0
Location
8.6
Cleanliness
7.9
Comfort
8.0
Location
8.6
Services
7.4
Staff
8.0

Mediocre 3.0
Pros: One staff member greeted you every morning with a smile and greeting. Very nice woman.
Cons: They do not clean or resupply rooms even when asked. Had to go down and get towels and supplies. Asked 3 times to clean room. Had to empty trash and replace trash bags. Water pressure in shower is very sad. Would not recommend to anyone
Poor 1.0
Pros: Close to the JAX airport. Shuttle to airport.
Cons: The room had a horrible odor. Increasing the room ventilation did not reduce the smell.
Excellent 10.0
Pros: Location is close to airport and the hotel offered shuttle and I was able to leave my vehicle at hotel until my return trip
Cons: Soap dispenser was empty but I just used the shower gell. Everything else was great.
Good 7.0
Pros: The staff were very friendly and helpful location to the airport.
Cons: You could hear the people talking in the next room and moving around and the breakfast was not the best¿
Excellent 10.0
Pros: staff courtesy’s
Cons: breakfast menu same daily
Excellent 8.0
Pros: We had a flight that brought us to JAX @ 7:30 pm on a very rainy, windy night. It was a great hotel to spend the night and travel to St. Augustine the next day. The room was clean and the beds were very comfortable. It was only about 6 mins. from the airport - just perfect.
Cons: We usually prefer a hotel that has a restaurant and this one does not have one.
Poor 1.0
Pros: Nothing. It was a horrible place
Cons: When I walked into the lobby and throughout the hallways and into my room, had an overwhelming stench of Marijuana. Along with that smell there was also a very bad mold smell. There was a Yellow stain on the upper part of the sheet. I decided to leave
Poor 1.0
Pros: Not much
Cons: It smelled musty. They didn't do our wake up call. It had roaches...AWFUL! Wouldn't stay there again & certainly wouldn't recommend this place.
Mediocre 3.0
Pros: bathrooms was clean and nice. staff were friendly and helpful
Cons: room was outdated, had a smell to it, and walls were scratched up and paint missing. tv was really small hard to watch. breakfast wasnt worth it.
Good 7.0
Pros: Staff was professional, courteous and friendly.
Cons: AC had a bad smell coming from it. Walls were thin was not quiet. Towels were rough and needed updating due to looking less than white.
Excellent 10.0
Pros: Close to the airport.
Cons: There were people making lots of noise on the hall at 2am
Okay 5.0
Cons: Just take care of simple things like painting the walls from being scratched up.
Excellent 8.0
Pros: The staff were very friendly, comfortable bed, had all amenities needed, closeness to airport.
Cons: Not really
Excellent 10.0
Pros: Very nice and accomodating.
Mediocre 3.0
Pros: I love the Microtel. I love the price and the at home feeling I get when I am there.
Cons: I did not like how when I got to my hotel, the staff was extremely rude and did not want to refund me initially when they told me they booked my room and made me leave. When they realized their mistake, I was able to come back.
Poor 1.0
Cons: Quality of room furnishings and finishes was average and showing evidence of deferred maintenance. Breakfast was marginal. No napkins available so they offered Kleenex instead of napkins at breakfast. Rooms had a funky smell to them.
Good 7.0
Pros: location from airport; price
Okay 5.0
Pros: Excellent location for our needs. Right next to the park and fly.
Cons: Run down and room smelled of intense musk cologne.
Excellent 9.0
Cons: Nothing in the area to eat, get gas and several times I had to go 1/2 mile and do a u-turn.
Mediocre 2.0
Pros: Nothing at all.
Cons: Everything
Excellent 10.0
Pros: location and cleanliness
Cons: No
Poor 1.0
Pros: Location
Cons: Our room was infested with roaches. The front desk was notified and not concerned. There was no soap in the room, no breakfast. The pool was not clean because the pool was sick.
Excellent 10.0
Pros: You just can't get a more convenient hotel to the JAX.
Cons: No breakfast. Which is what most companies are saying. They need to bring it back!
Okay 5.0
Pros: fairly quiet location
Cons: there was no breakfast as advertised due to covid
Excellent 9.0
Cons: Shuttle driver did not wear a mask.
Excellent 10.0
Pros: nice staff
Okay 4.4
The inside lobby area was dated and had a odor. The room smelled of smoke and the furnishings were in very rough condition. The pool was not closed at dusk. The music and people at the pool were very loud!
Poor 1.0
Pros: Proximity to airport
Cons: No mask worn at front desk. Agent was a young lady and was not friendly at all. She gave us a horrible room, smelled of cigarettes and paint was chipped everywhere.
Excellent 9.0
Pros: Clean
Cons: No breakfast
Mediocre 3.0
Pros: One of the maids was very helpful in trying to locate a hair dryer for me otherwise would never stay here
Cons: Nothing worked blow dryer no soap no shampoo room not cleaned no breakfast just nothing that was advertised said no smoking someone was smoking the whole time would not ever stay again
Good 6.0
Pros: Front Desk staff was nice and the location of the hotel is nice
Cons: The hotel needs a upgrade for the rate they are charging and there was a blood stain on the bed ¿¿
Okay 4.0
Pros: It was a handicapped Room and it had plenty of space and was very nice I really love the window seat it was so adorable and the hotel clerk was wonderful
Cons: It was very loud all night I guess there was a college staying there in the whole upstairs was just about 40 kids screaming and yelling till 3:00 in the morning than all the Sun I heard a door slam at 3:00 a.m. and get real quiet so I was glad to sleep
Poor 1.0
Pros: nothing
Cons: everything it was filthy.
Mediocre 3.0
Pros: Not much
Cons: Doors were broke.. main entrance and exit Fridge did not work Ac will run right Was told I would have to wait like 5 hrs to get stuff fixed I checked into another hotel within 15 hrs
Poor 1.0
Pros: Not a thing.
Cons: Everything.
Good 7.0
Pros: The Location
Cons: I had to change room due to the Air Conditioner wasn't working
Poor 1.0
Cons: Yes no manager at that place and the staff are very rude and they just trying to steel money from customers this seems to be like scam housekeeping steel items there’s a lot to say
Mediocre 3.0
Cons: The hotel was not worth the price I paid, only because it near the airport and that about it.
Mediocre 3.0
Pros: Hotel is close to the airport and they provide a shuttle to and from the airport. It was also pretty quiet and my room had a microwave and refrigerator in it.
Cons: The hotel needs upgrading, the outside looks new but the rooms inside look like they were built several decades ago.
Good 6.0
Pros: Location conveniencr
Good 7.6
Felt that I was followed to my room. Man on the elevator never pressed a floor and when I asked “Which Floor””?” He looked at the panel and said 3 (the floor that I had pressed). He got off and went to the right, I went left. All of a sudden he was behind me. When I got my room he went past me and stood at the end of the hall and did nothing. I quickly got in and locked my door. The man stood at the end of the hall NOT IN FRONT OF ANY DOOR!! It was very in nerving!! The A/c-heat unit in the room was very loud and annoying. Your personal were fantastic! The cost was great but I don’t think I will return.
Poor 1.0
Pros: Nothing
Cons: Credit card info was stolen after using as security deposit.. there were no other transactions that could have caused it.
Okay 5.0
Pros: Location, and breakfast
Cons: The colors were depressing and it gave an overall dirty feeling to the hotel
Poor 1.0
Pros: nothing
Cons: upon checkin requested my card, normal. However, the front desk clerk CHARGED $50 immediately on my card with the promise to reverse the charges in 10-15 days! If no damage. That charge was made without my permission. walls paper thin. Noise all nite
Okay 5.0
Pros: Location and price
Cons: Food.. No OJ ran out at 7AM. Eggs and other out of a package. All side doors at my end of building could not open from exterior due to "maintenance". This makes it tough for handcapped Hotel maybe a 1 or 2-star. You have overrated most of your listings.
Good 7.0
Pros: Price and location.
Cons: Diffident Staff. Plumbing fixtures not well maintained
Okay 4.0
Pros: The location was fine. The people at the desk were helpful. But how did this hotel get 8+/10 ratings? It's a 5/10 hotel at best.
Cons: Our room didn't actually lock--the door didn't close all the way and it was impossible to lock it in any way other than the swinging metal catch. Also, breakfast was pretty dismal. The pre-fabricated eggs had no flavor, the sausage was disgusting...
Good 6.0
Pros: very close to airport
Cons: room is pretty small
Okay 4.0
Pros: Near air port
Cons: Just. Around the corner from the lounge. Noisy.
Okay 5.0
Pros: Location to airport
Cons: Furniture and and a number of fixtures broken in the room.
Good 7.0
Pros: location, check-in person was terrific.
Cons: room was quite small, paint on walls was wearing off, clock did not work, telephone did not work, couldn't adjust air conditioning.
Good 7.0
Pros: The location is perfect!
Cons: Its really time for a paint job in the rooms! They need to make it light! Brown walls are just too dark! The outside seems to be getting the attention, but not the inside.
Good 7.0
Cons: very small room very limited breakfast selection
Mediocre 2.0
Pros: The room was Very noisy Every 35-45 mins a generator or some machinery would come on. Not a great night and also a black mold/substance was around the tub faucet. (Pleases address this ASAP)
Okay 4.0
Pros: cleanliness and location.
Cons: walls are thin and you can hear your neighbors tv through the wall being played at low/normal volume. we could not sleep all night.
Excellent 8.0
Pros: Beds were comfortable Breakfast had good variety of food No bugs!
Cons: Breakfast could have been longer hours No OJ or water at breakfast, only a few drinks to pick from
Mediocre 3.0
Pros: location to airport and eateries. Easy to get to.
Cons: We received a handicap room, for my mother.The design of the shower is dangerous as the water spills over onto the bathroom floor. She almost fell on the slick surface. Also the a/c didn't work well in room 106.I told the staff but no response.
Mediocre 2.0
Pros: Location is good
Cons: Air conditioner/heading unit sounded like the refrigeration unit on a boxcar. The people in the room next to us used the TV as white noise all night and the walls just barely muffled it.
Good 6.5
parking area was blocked off because of unstable/undulating surface. Difficulty on parking?
Excellent 10.0
Pros: Convenient location. Clean. Friendly staff
Good 6.0
Pros: Location
Cons: Price
Excellent 9.1
Pros: Friendly staff. Clean rooms. 2 minutes from airport.
Cons: No complaints
Excellent 8.0
Pros: Access to airport was key and room was sized for my quick stay
Cons: shower head was poor
Excellent 10.0
Pros: For the money, this was an excellent value. The room was very clean and staff was pleasant.
Cons: Although the breakfast was a little on the skimpy side, I didn't mind one bit as I only paid $67 for the room including tax.
Excellent 10.0
Pros: Comfortable bed. HBO. Quiet.
Good 6.2
Pros: Bed was uncomfortable
Okay 4.8
Pros: Over priced! No refrigerator in the room, or ice maker on the second floor. Spartan but clean
Okay 5.1
Pros: Close to airport and I-95
Cons: Breakfast was a disaster, little food like cereal, milk, and juice put out, people grabbing and cutting in line, only a couple of tables to sit at, and about 25 people trying to eat standing up and juggling cereal bowls back to their rooms in the elevator since there were not enough tables. No employees around to help monitor the chaos. Room was very noisy. I woke up several times to ask people in the hall to please be quiet. Upon arrival, I signed a promise not to smoke or bring a pet, but there was a dog barking all night in the room across the hall, and the family next door had their TV blasting all night, followed by slamming doors. Our bathroom had a smoke odor coming in the bathroom vent, so I think there were smokers in the other side of our room. Seemed more like a temporary residence, with no enforcement of rules.
Excellent 10.0
Pros: Location was great, a mile from the airport. The room was clean. Overall very impressed and wish we had our room for more than just one night. The room is small but we are used to that because we live in New York! Pretty sure that is to be expected though. Loved our stay
Okay 5.4
Pros: Location
Cons: The next morning after check out the three of us had a rash on our face. It could've been the detergent they used to wash sheets but other than that the stay was okay. Sink was clogged but staff quickly came to resolve problem.
Okay 4.0
Pros: The room was very clean and the staff was friendly. The hotel was close to the airport. Check-in was quick and easy and I was offered a complimentary bottle of water. Upon leaving I was offered a shuttle to the airport.
Cons: There is an issue with the doors in this hotel. When someone lets their door close, it slams behind them. I was there about 8 hours and must've heard 100 doors slam. It was impossible to sleep over the noise. I even turned the air conditioner on the setting to run constantly in an attempt to block out the noise but it didn't help much. The juice in the juice (at breakfast) machine was warm and breakfast was overprocessed food. There were no close restaurants. There were no lamps in the room, only harsh, bright overhead lighting.
Excellent 10.0
Pros: We stayed a night before our cruise. The hotel offered a free shuttle from and to the airport. It also shuttled us around to a shopping center which included Wal-Mart, shopping centers such as Ross, Old Navy, ect. which was conveniently a mile and a half down the road. The front desk was very helpful, drivers very friendly, and overall a wonderful place to stay. Not to mention the price was awesome! The shuttle also shuttled us to the cruise port for a $16 round trip fee. Which was much cheaper than a taxi!
Cons: No complaints at all.
Excellent 10.0
Pros: Free airport shuttle and parking while at airport
Good 6.0
Cons: Room was small
Excellent 8.0
Pros: Nice pool area. Comfortable beds. Great lighting over the beds. Room was ready when we arrived.
Okay 5.1
Pros: Airport shuttle.
Cons: Worst check-in ever. Room was ready 2 hours later than check-in time.
Okay 4.0
Pros: Staff was very friendly and courteous
Cons: Filthy rooms. Hair all in my sheets. Women's mascara smeared in the sheets. The maid explained the washing equipment doesn't get all of that out. Gross gross gross Walls, carpet and drapes were dark chocolate brown. Very outdated and old
Good 6.3
Pros: Cheap place to stay. Desk staff was responsive when prompted.
Cons: Shower was dirty on arrival, room wasn't cleaned on second day. Breakfast was pre-packaged microwave food.
Good 6.0
Pros: Room was clean and functional.
Cons: There weren't any outlets next to the head of the bed.
Microtel Inn & Suites by Wyndham Jacksonville Airport - Jacksonville
Rated #12
7.7
Good 7.7
Based on 1,167 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.9
Facilities
9.0
Location
8.3
Overall
8.8
Overall 7.3 Good
Based on 810 reviews
Cleanliness
7.9
Comfort
7.9
Facilities
9.0
Location
8.3
Overall
8.8
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
7.7
Comfort
7.7
Location
8.1
Services
7.3
Staff
8.3
Cleanliness
8.0
Comfort
7.9
Location
8.3
Services
7.7
Staff
8.3
Cleanliness
8.3
Comfort
8.4
Location
8.7
Services
8.0
Staff
9.1
Cleanliness
8.0
Comfort
8.1
Facilities
9.0
Location
8.3
Overall
8.5
Cleanliness
8.6
Comfort
8.6
Location
8.9
Services
8.1
Staff
8.8

Good 7.0
Cons: check in time enforced even though room was available and i was waiting in my car with my pet
Good 6.0
Pros: The size of the room
Cons: No breakfast
Excellent 8.0
Pros: convenient
Cons: no hot breakfast no hot water
Excellent 10.0
Pros: The area was near the airport, restaurants and shopping malls
Cons: No
Excellent 10.0
Pros: Very clean and quiet. It is near where I need to be
Cons: No
Excellent 10.0
Pros: The location and I was able to park where I can see my car
Cons: No
Excellent 8.0
Good clean quiet room and staff was amazing front desk? Yes Cleaning staff? Yes The pool was a plus.
Good 6.0
Pros: Price
Cons: Certain staff members were extremely rude. Not accommodating at all
Excellent 10.0
Cons: Would have liked a room that was closer to the lobby, I can¿t walk long distances. They gave me a closer room, but it was still far for me.
Mediocre 3.0
Cons: Bed bugs. Will never stay there again.
Excellent 9.0
Pros: The size of the room, the furnishings and the cleanliness of the room were a pleasant surprise.
Poor 1.0
Pros: Location
Cons: They did not have staff to clean the room and we had no maid service to make the beds clean the bathroom or provide clean towels for our second night stay. They had a bag breakfast with no sandwiches just pound cake a granola bar and coffee. No juice.
Excellent 10.0
Pros: The staff have positive attitudes and are respectful towards guests willing to immediately address any needs that may arise. Pool area was very relaxing. Love how quiet the property was even being a short distance from the airport
Cons: Breakfast not available due to covid mitigation individual muffins granola bars and snack cakes offered in to-go breakfast bags. perhaps offer fruit with breakfast bags breakfast bags only available some days.
Mediocre 2.0
Pros: I did not stay at this hotel I lost my money due to false advertising I clicked on one thing they showed picture of it and got another place .I would never pay -- dollars for a quality inn not worth it ever
Cons: This hotel is old has old furniture small tv and the appearance wasn¿t good either so I didn¿t say I didn¿t even check in
Okay 5.0
Pros: Very clean rooms and property
Cons: Breakfast not provided as advertised. Not the best front desk service
Poor 1.0
Pros: Leaving it
Cons: There were bed bugs in my bed. When I called to tell the front desk they were rude. Sent a cleaning lady to my room and she laughed at me for having bites from the bed bugs. The front desk gave me a new room and didn¿t say anything else about the issue
Good 6.0
Pros: It was clean and the staff was friendly
Cons: It was too far from my destination. Jacksonville is huge, and it took about 30 minutes of highway driving to get from the hotel to my destination, still in Jacksonville.
Good 7.0
Pros: The pillows were to small and I didnt receive my morning wake up call.
Cons: The pillows were to small and I didnt receive my morning wake up call.
Poor 1.0
Pros: None
Cons: Hotel itself
Good 7.0
Pros: Hotel was OK for the price paid, there were good restaurants near by for food.
Cons: Room walls were thin, could hear people talking outside and shutting doors.
Excellent 10.0
*NOT AT ALL LIKE *SOME OTHERS IN THE AREA. JUST EXCEPTIONALY BETTER !
Excellent 9.0
Pros: Close to airport
Cons: No elevator.
Excellent 9.0
Pros: Looks can be deceiving. To see the front is scary but after we checked in and went to our room , I was at ease. I will definitely stay here again.
Excellent 10.0
Pros: It¿s location was ideal and no need to travel far for food, shopping or a new tire due to a nail in ours in mid trip. Very nice staff and very accommodating. Definitely will be a return guest!
Cons: No.
Poor 1.0
Pros: Ummm the people upfront were courteous
Cons: Someone tried to come into my room a day and an hour before my checkout. Didn't announce who they were it was someone with a key and had I not had the top locked they would've came in I sat and watched all of this. They also advertise a casino not one
Excellent 10.0
Pros: Location
Cons: Not having breakfast
Excellent 10.0
The room was very clean, well maintained and we really enjoyed our stay. Definitely recommended!
Good 6.0
Pros: Nearness to airport
Cons: No shuttle from airport. No breakfast even though it was advertised
Okay 5.0
Pros: Staff was awesome.
Cons: They advertise a breakfast & a shuttle. They didn't have either one. They should change this.
Good 7.0
Pros: Location
Cons: If you are going to advertise free breakfast you need to have something. You can't use covid as an excuse when every restaurant in the state is open. Other hotels are at least giving to go bags with a muffin, granola bar, and a piece of fruit with beverag
Good 6.0
Pros: Close to airport. Next to a good restaurant for lunch or dinner. Convenient breakfast available.
Cons: Sparse room for the money, but not unlike many motels these days.
Good 6.0
Pros: Location and price
Cons: The room smelled of mildew, the sink was clogged up and the air conditioning worked but not thourghly.
Poor 1.0
Pros: There was nothing to like the were bugs everywhere including in the bed when you pulled back the sheets
Cons: Everything
Okay 5.0
Pros: Price
Cons: Too bright, could not sleep
Poor 1.0
Cons: None of the surfaces in the room was not clean. There were several mosquitoes in the room. The air in the room was unbearable and smelled of mold.
Poor 1.0
Pros: Being able to check in
Cons: On checking in I was told there was a$50 hold on my bank account. This information should have been given to me when the reservation was made.
Good 6.0
Pros: Clean room, updated, met needs, breakfast simple but good.
Cons: Ice machine was not where signs indicated, but was available after search. Outside building appearance needs maintenance.
Good 6.0
Pros: Location was good for where I was working
Cons: They charged my card for an extra room and they still have not reversed the charges
Okay 5.0
Pros: The pool was nice.
Cons: The hotel breakfast was to early cut off was at 9 am. Stayed for 4 days never made it.
Poor 1.0
Pros: Overpriced, hotel would not honor pricing mix-up. Outrageous pet fee!
Poor 1.0
Pros: Nothing
Cons: It smells like garbage. Bed was very uncomfortable. Room was very dirty.
Poor 1.0
Pros: Nothing
Cons: Yes everything, room wasn’t available
Okay 5.0
Pros: Location
Cons: My particular room did not meet my expectations based on reviews.
Good 7.7
Pros: The room was spacious.
Cons: The pet fee was $25 per pet for two pets the highest I paid on a week long hurricane evacuation trip. The accommodation for pets was an all tiled room which I guess made it easy for cleaning, but made the room cold and was hard to walk on in your bare feet.
Okay 4.0
Pros: location
Cons: The shuttle service took 50 minutes to get to the airport and 50 minutes to come from the airport to the hotel. This is understandable since the airport is about 1/2 mile from the hotel, it should have taken ten minutes at the most.
Okay 5.0
Pros: The location, close to airport
Cons: The linen in bed had holes, hair dryer had chunks of hair still in it. Room didn't smell good
Okay 5.0
Pros: Nice an quiet
Mediocre 3.0
Pros: Location
Cons: Hotel rooms old, shabby and not clean. Dirty towels.
Excellent 9.7
Pros: The staff are very friendly and accommodating.
Cons: Quality and selection of breakfast foods is very poor.
Quality Inn Airport - Jacksonville
Rated #13
7.3
Good 7.3
Based on 810 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Overall 8.0 Excellent
Based on 1 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0

Airport Motor Inn Lounge/Package Store - Jacksonville
Rated #14
8.0
Excellent 8.0
Based on 1 reviews
Details
Reviews

Cleanliness
7.1
Comfort
7.1
Facilities
4.0
Location
7.4
Overall
7.0
Overall 6.8 Good
Based on 102 reviews
Cleanliness
7.1
Comfort
7.1
Facilities
4.0
Location
7.4
Overall
7.0
Cleanliness
6.6
Comfort
6.4
Location
7.1
Services
6.4
Staff
7.8
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
6.0
Comfort
8.0
Facilities
4.0
Location
10.0
Overall
8.0
Cleanliness
7.5
Comfort
7.3
Location
7.3
Services
6.9
Staff
7.7
Cleanliness
7.5
Comfort
7.5
Location
7.8
Services
7.5
Staff
8.5
Cleanliness
6.9
Comfort
7.0
Facilities
2.0
Location
7.3
Services
7.2
Cleanliness
8.4
Comfort
9.1
Location
8.4
Services
8.6
Staff
9.7

Excellent 8.0
Pros: The staff was exceptionally friendly. The bed was comfy. Tv worked well. Handicapped bath was good. Near the airport, but very quiet. Exceptional shopping areas nearby.
Cons: There was no breakfast in spite of it being booked. Because of Covid.
Excellent 8.0
Pros: The room was clean and nice.
Cons: The bed was really firm I could feel the springs at times.
Excellent 10.0
Pros: Friendliness of the staff and being accommodating
Cons: No
Excellent 8.0
Pros: It was quiet and very clean. The night clerk was very on point with her customer service skills
Cons: The bed was super uncomfortable and my coffee pot couldn't be used it was missing the brew basket there was also no breakfast or available it's been 3 days and my back just started feeling better..... please get new mattresses....
Okay 5.0
Pros: Feel alit safe here
Cons: Just alit high 4 me with the kids
Okay 5.0
Pros: The front desk staff was nice. They were very shorthanded and apologetic for my wait.
Cons: You could see daylight all the way around the door of the room and the bed was uncomfortable. The phone did not work.
Excellent 9.0
Pros: The location was what I need
Cons: The room was ok but it smelled like someone smoke in that room
Excellent 10.0
Pros: The location and it was quite
Cons: The floor was dirty
Excellent 10.0
Pros: It was near the mall and airport and expreeway
Cons: Little bit of late night noise
Good 6.0
Pros: Staff was very friendly, and did a solid job of anticipating and answering my questions about the property and surrounding area. Location is convenient to the airport, as well as a handful of dining options across the street.
Cons: Disappointed that the shuttle service is no longer running. The room fixtures were a bit worn . . . especially the bathroom and shower head. There was a larger-than-expected gap at the bottom of the front door.
Poor 1.0
Pros: The day I checked out
Cons: Nothing
Okay 4.0
Pros: Nice staff & close to the airport
Cons: Room smelled like smoke, was very humid and not the cleanest
Good 7.0
Pros: clean and location was close to where we were needed. We were going on a cruise ship the next day
Cons: breakfast, in my opinion, could have been more substantial
Excellent 10.0
Pros: Value for money
Cons: No.
Excellent 8.0
Pros: We are hurricane Michael evacuees and the staff was beyond helpful and friendly. Amazing crew.
Excellent 9.0
Pros: The staff was friendly and the room was clean.
Poor 1.0
Pros: This place was the worst! A complete nightmare till the point I had to leave immediately after I checked in! I don't know how you can put places like this in the market! And the front desk didn't allow me to check out so I lost my money, nasty place!
Cons: Very unsafe place, horrible staff, I payed already -- dollars and when I got there I had to pay extra for a non smoker room. She tried to charge me more, when I informed her I wanted to leave she was so mad and tried to locked me there, i had to ru
Excellent 10.0
Pros: Its location.
Cons: no
Mediocre 3.0
Cons: I didn't like most things. The pool was indefinitely closed and the rooms were so disgusting if we went without shoes our feet were black. Not exaggerating unfortunately.
Good 6.0
Pros: Good for the price
Cons: Outside could use some work and the bathroom was not very nice
Excellent 10.0
Cons: A lil noisey during the morning room cleaning.
Excellent 8.0
Pros: Location
Cons: Needed and larger washing and drying area. Only had one of each.
Okay 4.0
Pros: The staff!! They were very warm and very hospitable.
Cons: 1. The room smelled of cigarette smoke and I'm a none smoker. 2. Their smoke detector consistently sounded all night. Possibly from having a bad battery.
Good 7.7
Pros: I give this 4 stars for its purpose: great location for catching an early flight, if you are just looking for a no-frills room to catch some sleep for a few hours. For any longer stay, I'd give 3 stars. Staff was very helpful and accommodating.
Cons: I'm allergic to cigarette smoke and several of the non-smoking rooms smelled heavily of smoke residue. We eventually found one that was ok but if the hotel had had a busier night, we might not have been able to try out those extra rooms.
Good 7.1
Pros: The Economy Lodge was convenient, clean, comfortable beds and great value for the money. The breakfast was not up to par with the rest of the facility. Not much there to chose from.
Mediocre 3.0
Pros: The location, it's close to the airport. Shuttle service is a plus.
Cons: Nothing at all, this place should be closed and renovated, its old and outdated, smells stale, and the tv wouldn't stay on, the towels looked like they were used to wash cars. Wouldn't recommend unless you're a truck driver needing a quik cheap place to nap and shower.
Econo Lodge Jacksonville - Jacksonville
Rated #15
6.8
Good 6.8
Based on 102 reviews
Details
Reviews

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