Overview

Mercure Jelenia Gora

ul. Sudecka 63, 58-500 Jelenia Góra, Dolnoslaskie, Poland
+48 757 549 148

Call

+48 757 549 148

Overall guest ratings

7.9/10 Good
Based on 963 reviews

Review highlights

  • 9.4
  • 9.2
  • 8.5
  • 6.3

Good to know

  • Professional service

Nearby

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    About

    Hotel Mercure Jelenia Góra is situated in the very heart of a picturesque valley, not far from the historic city center and Cieplice Therms. It is a perfect starting point for visiting nearby parks, palaces and mountains. The hotel is also great for family gatherings, and business guests will appreciate the ease of access to local companies and offices. We offer 188 rooms and 9 conference rooms, as well as a leisure center, Winestone restaurant and parking.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Fireplace
    • Business center
    • Concierge service
    • Laundry facilities
    • Spa
    • Child pool
    • Air-conditioned
    • Parking (surcharge)
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 963 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 9.2 "Internet works perfectly."
      9.2 "92% said the wifi quality was great."
    • 8.5 "Location is great."
      8.7 "City centre within easy reach, said 87%."
    • 7.6 "Good pool."
    • 7.3 "Good breakfast."
    • 6.3 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
      5.2 "Only 52% said rooms were big enough."
      6.4 "Cleanliness of the bathroom was average, said 64%."
    • 5.5 "Average value."
    • 4.1 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Overall Rating

    8.1 Excellent
    Based on 606 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
    • 9.0 "Internet works perfectly."
      9.0 "90% said the wifi quality was great."
    • 8.8 "Location is great."
      7.2 "Great parking, according to 72%."
      8.5 "City centre within easy reach, said 85%."
    • 7.7 "Good pool."
    • 7.2 "Good breakfast."
    • 6.2 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      6.5 "For only 65%, the bathroom was ok."
    • 5.5 "Average value."
    • 4.5 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
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    Overall Rating

    7.9 Good
    Based on 231 reviews
    • 9.3 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 8.4 "Location is great."
    • 7.5 "Good pool."
    • 6.9 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
    • 5.0 "Average value."
      0.3 "97% said the breakfast was too expensive."
    • 4.0 "Vibe wasn't good."
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    Overall Rating

    7.6 Good
    Based on 125 reviews
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 7.6 "High comfort."
      8.5 "85% said the beds were comfortable."
    • 7.3 "Good breakfast."
    • 6.6 "Rooms are ok."
    • 5.5 "Average value."
    • 4.1 "Vibe wasn't good."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Professional service"
    data provided by TrustYou
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