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Bed sheets and TV Cleaning product smell. Shower curtain rod blocks bathroom door from fully opening.
Friendly staff. 24 hr pool/spa. Clean modernish rooms. Pillow bar. Free beer/glass of wine from 6-8pm the night I stayed. Dog treat bag at front desk. Made to order omelette bar and self serve waffle bar with choices for size. McDonald's right next door, Wal-Mart across the street. I've stayed happily at many BW's but this was my favorite!
The room was nice and roomy. Plenty of places to plug in electronic devices. The free wi-fi was nice. The breakfast was very good with the staff cooking omelets and eggs to order. The staff was friendly. Overall it was a good experience. We were in a handicap room. The shower was a little funky. It was hard to keep the water in the shower.
Clean, comfortable Waited a full hour past 3pm check-in time to access the room. The cleaning spray made the room unpleasant. The internet server was intermittent. We had to sign in repeatedly, sometimes 5 or 6 times an hour!!! The reason? 'We are too far out of town...
The desk staff was very accommodating and helpful Room service completely skipped our room one day. Some days they came at 9:30 AM which seemed too early.
when traveling to Jerome this is where I stay. The hotel is new, clean and has a friendly staff. It's located between Jerome & Twin Falls and either town is only 5 minutes away.
New It seems like a good place to stay, it is fairly new, and fairly clean. That said the walls are paper-thin, and we could hear noises throughout the night. Simple noises were incredibly loud. We had incredibly frustrating, rude, and horrible Service.
The pool was great! There was a very convenient USB outlet for charging our phones on the nightstand. The carpet in the room was wearing thin in spots. Otherwise everything was perfect & clean.
We appreciated the spacious room, refrigerator, convenient location just off the freeway, excellent price, full hot breakfast. Everything was clean, quiet, and comfortable. THANK YOU!
Large room, nice and clean. Free breakfast and Internet.
Cleanliness No late night restaurants available
This guest did not leave comments about this hotel.
Conveniently located off the freeway. Clean rooms, great staff and nice breakfast.
The location was good and close to freeway which met out needs. Staff friendly and helpful in the middle of the night when we arrived and in the morning when we checked out and ate our wonderful complimentary breakfast! Hmmm...the road it was on wasn't marked and we passed it and had to turn around, but that isn't really about the hotel~
Room was clean
Okay, the fact that the hallways were dark is a little nitpicky, but the hallways were seriously lacking in light and almost creepy. The most annoying thing about my stay was the fact that the WiFi did not work at all! There were even something like 4 of them to choose from, I tried every single one and not ONE of them worked even a little bit.
It was easy to make reservations. They accept pets (with an extra fee). It was conveniently located not too far from the Interstate highway. The room was well-appointed, the bed very comfortable, and the staff were professional and accommodating. There was nothing I didn't like about my stay.
The whole building smelled like cat urine and a litter box, we asked to be moved twice and both times they only moved us a couple rooms down the hall and the smell got worse.
bathtub had not been cleaned in more than a few days
Nothing The hotel is dirty. The rooms were dirty. The bathroom was dirty with pubic hair on the toilet, the sink had scum around the drain, the bathtub had black foot marks. We had to change our 1st room Bc the bed was slept in....I will never stay there again!
Not much to rant about with this hotel Noisy person on the next floor. Also very slow check in. Out dated credit card reader excuses to our ability to get checked in. Room very outdated and dark.
We liked the free hot breakfast and the staff was helpful. Internet and TV was good. For the price a person couldn't beat the value.
Checkin was horrible - understaffed and 45 minute wait
The place is in desperate need of a remodel. It's ran down. But still clean. Very comfortable beds and excellent helpful staff
The bed was comfortable. Toilet wouldn't flush. Shower wouldn't work. Room looked unkept. Room was not clean. But was switched to another room in better conditions. Wrote a letter to the GM, and my money was refunded.
Had a great stay only complaint is the shower was pretty awful :(
great location. out dated. Need up grade.
Good price Our room stunk like smoke
Rooms were nice and amentities were great. Staff, one in particular at breakfast. We were with multiple families for a wedding at breakfast a waitress and the manager were so rude because are kids were standing in the isle. It's a hotel with a buffet breakfast kids are going to walk around. It was another waitress but not are actual waitress. She was so mean to our kids and then to apologize to another table about how horrible abs annoying our family was right in front of us was so ridiculous and unprofessional. Will not recommend nor stay her again due to the rudeness of staff and manager to follow.
I loved the accommodations and clean room. The staff here are so polite and very friendly in like other Hilton properties where you get a cold stiff reception. The wind kept blowing thru the seem of the two windows. I had to ask for a second room as the first was not a smoke free room.
A new hotel, stinky from new materials. They used a cherry scented room freshened that was overpowering and unpleasant. It made us both feel really sick. The bed was incredibly comfortable , but the smell will keep us away for good! We had the smell and taste of the room freshener in our nose and mouth even after we checked our! Gross!! The room scent fragrance fresheners.
I have stayed at this hotel many times while visiting Twin Falls. The staff is very nice and helpful. The hotel is always clean and fresh. The rooms are quiet comfortable and pet friendly. We also enjoy the pool and hot tub too!
Beautiful entry, nicely apointed rooms.
It was very clean, room was large and had everything we needed. Nice pool area.
We got in late with three sleepy kids the the gentleman at the front door was so friendly and had a bag of random stuffed animals that the kids could pick from. They loved that, it was very sweet. All the staff that we came across was super friendly. The rooms were comfortable and clean. It was a great stop on our 22 hour drive.
Beds where clean and fresh, they fixed the thermostat issue,ay least in that room, and I loved it truly being no smoking.
We stopped here during our road trip for a night and it was exactly what we needed. It was clean, updated, and had excellent staff. The laundry machines on our floor were an added bonus for a family that had been on the road for a week. Would definitely stay again if i had the chance. The breakfast was delicious as well!
Clean room, near the freeway (but not next to it!), near restaurants, clean bathroom, good wifi and internet. reasonably priced.
We were very impressed with the quality and presentation of all the amenities. Will definitely tell all our friends.
clean & easy to locate. i will stay there again for sure.
We were warm and comfy even when southern Idaho was chilly. The service was good, and the room was very large, clean and comfortable. It was great to be able to have close parking.
My wife and I are on a two week trip out west this was one of several motels we stayed in and it was one of the best. Very clean and quite good breakfast and staff very helpful. Would highly recommend.
I was very impressed with this room. I live about 2 1/2 hours away and come to Twin Falls to shop. We have stayed at a few other hotels, but this one so far is the best. Very clean! We had a microwave and small fridge. We paid under $100.00. We have stayed at other hotels in Twin Falls that cost us well over $100.00 and they did not provide the appliances. Check it out. I was very happy for my dollar $$
Nice Breakfast, great Pool
Hotel was clean. Beds fairly comfortable. and the breakfast was good
We had not made reservations and it was ater 10pm when we arrived so it was great they had a room. The room was clean and the beds werw very comfortable. The best part was the continental breakfast: sausage, french toast, bagels. It was delicious.
We stayed on our way to visit family. We enjoyed it so much, we stayed in the same hotel on the way home. Customer service was great, price was good, room was comfortable, and breakfast was very good. What more could you ask for?
Room was very clean and quiet. Desk clerk was helpful in telling us a great place for dinner also.
Decent Breakfast, and Awesome Service, but the pool was a bit chilly.
I WISH I NEW THAT THERE POOL WAS DOWN FOR MAINTANCE WHEN I BOOK THE ROOM FOR 2 DAY WE JUST NEED TO GET AWAY AND RELAX WE TRY TO STAY EVERY 6 WEEK AT THIS PLACE LOVE THERE THERE BREAKFAST THE 2 LADY THAT DO THE BREAKFAST ROOM ARE AWESOME
The bed. Yummy breakfast The pillows were too big
Easy access. Even though it was off the main busy street, I didn't hear traffic. The only issue was the heater was a bit noisy, but nothing terrible.
Nothing Thin walls, uncomfortable bed,
Cheap, available, location was good Comforter had burn holes from a cigarette
Quick check in. Uncomfortable bed, barely any A/C, large amount of active crime onsite, can hear everything next door and outside. Vending doesn't work and staff laughs at you for expecting it to.
Sarah working at the front desk was extremely nice and helpful. Rooms are decorated very nice and it's very quiet. Our first room smelled like smoke but after mentioning it we were immediately given a new room. The new room had little dog hairs in it but that was OK for us as long as there wasn't any smoke. I thought it was strange that we had smoke and pet issues since the make you sign a special paper that says no smoking and no pets.
I liked the location being close to restaurants and the mall and shopping centers Poor costumer service at front office, they were nice but they didn't give us good directions to our room so we had to look for it our selfs. Then the tv in our room wasn't working and the electrical issues in our bathroom, it's unsettling when your trying to shower and the lights flicker and go out on you. All in all won't be goin there again
Clean and comfortable with breakfast The no smoking