Overview

Grand Jersey Hotel & Spa

Esplanade, Saint Helier JE2 3QA, Jersey
+44 153 472 2301

$141+

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Rates

Overall guest ratings

9.0/10 Excellent
Based on 1,324 reviews
See all reviews

Review highlights

  • 9.5
  • 9.3
  • 9.1
  • 6.4

Good to know

  • Nice building
  • Great view
  • Friendly service

Nearby

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    About

    Grand Jersey Hotel & Spa is centrally located in St. Helier, walking distance from Jersey Opera House and close to St. Helier Town Hall. This 5-star hotel is within close proximity of Port of Jersey and Elizabeth Castle.

    Rooms

    Make yourself at home in one of the 123 individually decorated guestrooms, featuring refrigerators and LCD televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. This Victorian hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 1,324 reviews
    • 9.5 "Excellent wellness & sports facilities."
    • 9.3 "World class service."
    • 9.1 "Excellent breakfast."
    • 8.9 "Location is great."
    • 8.1 "Food is delicious."
    • 6.4 "Rooms are ok."
    • 6.3 "Vibe was decent."
    • 6.2 "Internet is average."
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    Overall Rating

    8.9 Excellent
    Based on 1,112 reviews
    • 9.4 "Excellent wellness & sports facilities."
      10.0 "100% said that wellness & sports facilities were clean."
    • 9.3 "Excellent breakfast."
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.4 "84% said the reception staff was great."
      9.3 "93% said the concierge service was amazing."
      8.6 "86% found the restaurant service to be one of the best."
      7.3 "Housekeeping was great, according to 73%."
    • 8.1 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% appreciated the closeness to the beach."
      9.6 "96% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 7.8 "Tasty food."
      9.3 "Yummy desserts, said 93%."
    • 6.4 "Average value."
    • 5.8 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      6.5 "Only 65% said rooms were clean enough."
    • 5.7 "Internet is average."
    • 5.0 "Vibe was decent."
      5.5 "Only 55% thought, the hotel was stylish."
      5.2 "Only 52% thought, the hotel was luxurious."
      6.4 "64% considered the lobby entrance to be so-so."
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    Overall Rating

    9.1 Excellent
    Based on 132 reviews
    • 9.6 "Excellent wellness & sports facilities."
    • 9.3 "Excellent breakfast."
    • 8.9 "Location is great."
    • 8.8 "Pool is good."
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 6.7 "Vibe was decent."
    • 6.3 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
    • 6.3 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
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    Overall Rating

    9.0 Excellent
    Based on 26 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.1 "Terrific location."
    • 6.0 "Rooms are ok."

    Overall Rating

    9.1 Excellent
    Based on 52 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 9.3 "Excellent wellness & sports facilities."
    • 8.7 "Location is great."
    • 8.6 "Breakfast is good."
    • 7.9 "Tasty food."
    • 6.3 "Rooms are ok."
    • 6.3 "Average comfort."
    View all review categories
    Good to know
    "Nice building"
    "Great view"
    "Friendly service"
    data provided by TrustYou

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