Overview

Grand Jersey Hotel & Spa

Esplanade, Saint Helier JE2 3QA, Jersey
+44 153 472 2301

$216+

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Rates

Overall guest ratings

9.0/10 Excellent
Based on 1,326 reviews
See all reviews

Review highlights

  • 9.4
  • 9.3
  • 9.3
  • 6.1

Good to know

  • Great view
  • Comfortable beds
  • Professional service
  • Friendly service

Nearby

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    About

    Grand Jersey Hotel & Spa is centrally located in St. Helier, walking distance from Jersey Opera House and close to St. Helier Town Hall. This 5-star hotel is within close proximity of Port of Jersey and Elizabeth Castle.

    Rooms

    Make yourself at home in one of the 123 individually decorated guestrooms, featuring refrigerators and LCD televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. This Victorian hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Free parking
    • Steam room
    • Free valet parking
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 1,326 reviews
    • 9.4 "Excellent breakfast."
    • 9.3 "World class service."
    • 9.3 "Terrific location."
    • 7.0 "Good bar."
    • 6.8 "Average amenities."
    • 6.1 "Rooms are ok."
    • 5.7 "Vibe was decent."
    • 5.4 "Internet is average."
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    Overall Rating

    8.9 Excellent
    Based on 1,113 reviews
    • 9.4 "Excellent breakfast."
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.1 "81% said the reception staff was great."
      9.0 "90% said the concierge service was amazing."
      7.7 "77% found the restaurant service to be one of the best."
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
    • 8.0 "Food is delicious."
      9.3 "Yummy desserts, said 93%."
    • 6.9 "Bar is ok."
    • 6.7 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.2 "Average amenities."
      6.2 "62% thought the building was acceptable."
      6.2 "62% considered the lobby entrance to be so-so."
      6.0 "For 60%, terrace was good enough."
    • 5.6 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      6.4 "Only 64% said rooms were clean enough."
    • 5.1 "Internet is average."
    • 4.4 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
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    Overall Rating

    9.1 Excellent
    Based on 119 reviews
    • 9.5 "Excellent breakfast."
    • 9.2 "Terrific location."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 7.6 "Good pool."
    • 6.8 "Average cleanliness."
    • 6.8 "Average amenities."
    • 6.4 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
    • 6.2 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
    • 6.0 "Vibe was decent."
    View all review categories

    Overall Rating

    9.0 Excellent
    Based on 26 reviews
    • 9.4 "Terrific location."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 5.9 "Rooms are ok."

    Overall Rating

    9.1 Excellent
    Based on 66 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 9.1 "Excellent wellness & sports facilities."
    • 9.0 "Terrific location."
    • 8.9 "Breakfast is good."
    • 6.2 "Average comfort."
    • 6.0 "Rooms are ok."
    Good to know
    "Great view"
    "Comfortable beds"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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