Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.2 "World class service."9.9 "99% found the
staff to be very friendly ." 9.5 "95% thought theservice was very professional ." 7.0 "70% said thereception staff was great ." 9.2 "92% said theconcierge service was amazing ." 8.4 "84% found therestaurant service to be one of the best ." 8.9 "Management was excellent , said 89%." 7.5 "Lovely bar service , according to 75%." 8.6 "86% werehappy with the room service ." -
9.1 "Excellent wellness & sports facilities."8.9 "
top-notch fitness area , thought 89%." 10.0 "100%loved the sauna ." 10.0 "100% said thatwellness & sports facilities were clean ." -
9.1 "Excellent breakfast."
-
9.0 "Terrific location."10.0 "
City centre within easy reach , said 100%." 10.0 "100%appreciated the closeness to the beach ." 10.0 "Near to public transport , according to 100%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.8 "Very good internet connection."8.0 "80% said the
wifi quality was great ." -
6.8 "Average cleanliness."5.7 "Only 57% said
rooms were clean enough ." -
6.5 "Rooms are ok."6.1 "Only 61% said
rooms were big enough ." 5.7 "Only 57% saidrooms were clean enough ." 5.0 "50% thought thebathroom was big enough ." -
6.1 "Average amenities."6.3 "63% thought the
building was acceptable ." 5.2 "52% found thegrounds not bad ." -
5.9 "Vibe was decent."6.0 "Only 60% thought, the
hotel was stylish ."
Overall Rating
-
9.2 "Excellent wellness & sports facilities."8.9 "
top-notch fitness area , thought 89%." 10.0 "100% said thatwellness & sports facilities were clean ." -
9.2 "World class service."9.9 "99% found the
staff to be very friendly ." 9.3 "93% thought theservice was very professional ." 7.2 "72% said thereception staff was great ." 9.3 "93% said theconcierge service was amazing ." -
9.1 "Excellent breakfast."
-
8.7 "Location is great."10.0 "
Near to public transport , according to 100%." 10.0 "City centre within easy reach , said 100%." 10.0 "100%appreciated the closeness to the beach ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." -
6.6 "Average cleanliness."5.4 "Only 54% said
rooms were clean enough ." -
6.3 "Rooms are ok."5.8 "Only 58% said
rooms were big enough ." 5.4 "Only 54% saidrooms were clean enough ." 5.2 "For only 52%, thetv was ok ." -
6.0 "Average amenities."6.1 "61% thought the
building was acceptable ." 6.9 "69% considered thelobby entrance to be so-so ." -
5.1 "Vibe was decent."5.7 "Only 57% thought, the
hotel was stylish ." 6.9 "69% considered thelobby entrance to be so-so ."
Overall Rating
-
9.2 "Excellent breakfast."
-
9.2 "Excellent wellness & sports facilities."
-
9.0 "World class service."9.9 "99% found the
staff to be very friendly ." -
8.9 "Location is great."
-
8.5 "Pool is good."
-
6.7 "Average cleanliness."5.8 "Only 58% said
rooms were clean enough ." -
6.5 "Average comfort."6.0 "Only 60% said
rooms were big enough ." -
6.3 "Rooms are ok."6.0 "Only 60% said
rooms were big enough ." 5.8 "Only 58% saidrooms were clean enough ." -
6.3 "Average amenities."6.5 "65% thought the
building was acceptable ." -
6.1 "Vibe was decent."
Overall Rating
-
9.2 "World class service."
-
9.1 "Terrific location."
-
6.5 "Rooms are ok."
Overall Rating
-
9.4 "World class service."9.9 "99% found the
staff to be very friendly ." -
8.9 "Breakfast is good."
-
8.7 "Location is great."
-
6.0 "Rooms are ok."
-
5.9 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
8.0review from
The sea view room was well worth the extra money. Good food and attentive service. The loud music in the bar where we were going to eat but decided against this. And went out instead.
-
8.0review from
I enjoyed using the spa facilities, and the food was excellent.
-
8.0review from
The staff at the Grand Jersey were exceptional. Throughout our stay I can say we did not have one complaint during our week. Everything was perfect from the moment we arrived until the time that we left. The food was lovely, breakfast service was wonderful and room service was a real treat! The Spa was fully booked quite often and it was very difficult to book treatments, however this is merely because the Spa is very good and it only reminded us to book in advance next time!
-
7.0review from
The bathroom was stunning.
-
8.0review from
The hoel staff were extremely friendly and always willing to help - they appeared to really enjoy their emplyment. Everything was fine - one of the best htoel stays I've had for a long while
-
7.2review from
The leisure facilities
-
6.4review from
All staff were very helpful during our stay and very accommodating. The food was very good. Room very comfortable with very good facilities. Not having a sea view!
-
6.4review from
good parking, friendly staff,
-
5.2review from
Good central location in st.Hellier Modernisation has not yet been completed
-
6.4review from
Good central position, even with alterations taking place the hotel did very well to not let this effect our experience and enjoyment. i felt the staff serving on the were not aware of who was being attended to, a lot of people were trrying to get their attention , myself having to wait over 10minutes to place food orders and drinks.
-
8.0review from
The sea view room was well worth the extra money. Good food and attentive service. The loud music in the bar where we were going to eat but decided against this. And went out instead.
-
8.0review from
I enjoyed using the spa facilities, and the food was excellent.
-
8.0review from
The staff at the Grand Jersey were exceptional. Throughout our stay I can say we did not have one complaint during our week. Everything was perfect from the moment we arrived until the time that we left. The food was lovely, breakfast service was wonderful and room service was a real treat! The Spa was fully booked quite often and it was very difficult to book treatments, however this is merely because the Spa is very good and it only reminded us to book in advance next time!
-
8.0review from
The hoel staff were extremely friendly and always willing to help - they appeared to really enjoy their emplyment. Everything was fine - one of the best htoel stays I've had for a long while
-
6.4review from
All staff were very helpful during our stay and very accommodating. The food was very good. Room very comfortable with very good facilities. Not having a sea view!
-
6.4review from
good parking, friendly staff,
-
5.2review from
Good central location in st.Hellier Modernisation has not yet been completed
-
6.4review from
Good central position, even with alterations taking place the hotel did very well to not let this effect our experience and enjoyment. i felt the staff serving on the were not aware of who was being attended to, a lot of people were trrying to get their attention , myself having to wait over 10minutes to place food orders and drinks.
