Saint Helier Hotels

Good central location in st.Hellier Modernisation has not yet been completed

All staff were very helpful during our stay and very accommodating. The food was very good. Room very comfortable with very good facilities. Not having a sea view!

Staff were excellent - nothing was too much trouble

Staff were helpful, but communication could be difficult as English was not their first language.

The breakfast was very good. The Hotel room was very very tired and old.

very easy & central for exploring island. room we had was very cold in the evening,heating in room failed.

Staff extremely helful Didn't like having to wait to be seated for breakfast, especially out of season

Lovely room, great ocean view, freindly staff at spa, good bar area, Very average breakfast, staff on reception and in dining room not very freindly or helpful, waiting room for spa area felt like a dentist's surgery, treatment rooms very claustrophobic

very friendly staff, they made me feel very welcome. I had a single room and i have never had such a small room for the money. i plan to look at alternative hotels for my next visit.

the spa and pool facilities. the quality of the buffet

Friendly, helpful staff and good, comfortable facilities. I would have liked an easy chair / setee in my room.

A building of character well maintained Not the comfiest bed

it was very good value for money at £29.00 B&B for a double room, however at that price it is a gamble, breakfast was fine, but not a gormet exprience, poached eggs cooked well and the hot breakfast was cooked to "order" - not under arc lights The shower was tempremental, either a faulty regulator or distantance from the boiler, hot water always came, eventually... First time took 5 mins, In asking for another room then I learnt half the hotel has been refurbished and half hasnt, we rejected the other two rooms offered (stained filthy carpets as opposed to wood laminate flooring) and perservered with the shower

Large comfortable bed, clean bedroom and public areas, fried breakfast was well cooked and presented. Staff not proffessionally dressed some building leaks were clearly evident when rained. Cold buffete choice limited, Bathroom and some internal ares dated.

Staff everywhere in the hotel were better than first class. Reception was fast and helpful when needed. Patrick in the bar was low key but effective, efficient, with a great timing for the next round. Finally, serving staff for breakfast could not have been better. Narrow bath and a light-weight shower curtain means that anyone taking a shower finds themselves trying to hold the shower curtain at a distance and work the shampoo with one hand. Rust points at the top of the bath safety bar made it look fragile. Room 305 is rather tiny to be classed as "Executive". In Europe it would be an ordinary room at around 90 Euros per night (but without the Pomme d'Or top-class breakfast).

Location of hotel is good. Choice of restaurants and food.

cleanliness

the rooms need updating and revamping

Staff were friendly and helpful Single room was very small and I had to change to a double

Breakfasts were very good No atmoshere in dining room for evening meal, and compared to breakfast , dinner was very poor

The hotel was in a good location,the breakfast was very good,the staff freindly, The room could have been cleaner

very comfortable bed and good breakfast close to opera house for concert.

The staff were very friendly and helpful. Overall the hotel was very quiet.

I thought the reception staff were helpful and the hotel has just recently been decorated and is now very modern. The cocktail bar prices were the same as the local pubs and i was expecting it to be more. We did not get a chance to visit the pool but from what we saw it is a shame we didn't make the time. The location was excellent and near all the shops, beaches and pubs. I could not fault the housekeeping they were great. Apart from the breakfast it should be a 3 star not a 2 star. The breakfast was terrible. We were given one sausage, one slice of bacon, fried egg, some mushrooms and a tomatoe. Not enough for me but maybe for a 5 year old. The service was slow for it not being busy as it had just opened its doors at 8 am, we were finaly seen to after 15 minutes. It will not stop me from advising friends and family to visit the Mayfair.

The accommodation was clean and very comfortable staff were friendly staff in dining room were very efficient

Location. Lack of air conditioning, poor sound proofing, hotel has seen it's best years, breakfast was modest at best, parking places were small and almost always occupied.

Friendly staff Evening meals not a very high standard

Helpful Staff. No airconditioning in the room and our bathroom was no more that a small oblong with toilet at one end and shower at the other. The sink was in the main bedroom/

Room furniture and layout good , though a little small .Bed very comfortable . Warm . Bathroom good . Excellant provision of toiletries. Shower lacked heat and flow of water . Television had a very poor range of channels . Room was a little on the small side . Sachets of coffee were only Nescafe granules.

Friendly Staff Nothing