Saint Helier Hotels

The views from the hotel are spectacular and close to restaurants

The hotel was perfectly situated to explore the island and the staff were very helpful in making sure what they could offer was their best.

My room was situated at the back of the hotel which was noisey and could be a negative to other guests

Very good hotel, service and staff great and in a good location.

The spa was wonderful.

The manager has a somewhat snotty attitude when checking out. I was asked twice if I had taken anything from the fridge.

breakfast was brill and the reception staff were very helpful trying to get me to were i wanted

I thought the food at night time was a bit exspensive

Friendly, helpful staff and good, comfortable facilities.

I would have liked an easy chair / setee in my room.

Very pleasant and efficient staff, on arrival, excellent room very clean and spacious, food was excellent again served by pleasant and efficent staff.

Kept awake most of the night by party goers outside, two sets of double glazing did nothing the dull the noise and we were on the fifth floor.

Staff everywhere in the hotel were better than first class. Reception was fast and helpful when needed. Patrick in the bar was low key but effective, efficient, with a great timing for the next round. Finally, serving staff for breakfast could not have been better.

Narrow bath and a light-weight shower curtain means that anyone taking a shower finds themselves trying to hold the shower curtain at a distance and work the shampoo with one hand. Rust points at the top of the bath safety bar made it look fragile. Room 305 is rather tiny to be classed as "Executive". In Europe it would be an ordinary room at around 90 Euros per night (but without the Pomme d'Or top-class breakfast).

The staff very friendly helpfull handy for town also easy parking

the breakfast was very nice

the fact you could not smoke in your room

Great views , good value for money.

Bed & Pillows were hard . Hearing the other guests moving about , need insulation on floors and walls.

Being able to witness the change in tides from our room's window. The dinner food (the two nights we ate there) was excellent. The seving staff were excellent

Unavailability of car parking

The room was lovely, the hotel staff were polite and welcoming, and breakfast was very delicious.

Everything was just excellent!

Quiet relaxed atmosphere

Some areas of the hotel are in need of updating

The bedroom was well equiped, clean and comfortable.The breakfast selection was good and available over a large time span.

The car park was not able to cater for all the guests that may have had a car.

The room we had was excellent and very clean, the bar food was very good

My only negative comment would be the queue waiting to be seated at breakfast, once in the brakfast was very good

The best view on the Island, sun ,sea, sand, cliffs and a pool. Sea view room only!!

This is the best hotel we have stayed in for along time, very clean, rooms have every thing you want, management & staff very helpfull, will be comeing back in june for alonger break. Thank you all for a very enjoyable stay.

Pleasant place, comfortable beds

The walls were a bit thin, as I could hear the couple in the room next door...

Ida went out of her way to make us welcome and to explain the food arrangements.We are both Vegetarian and were looked after very well.

Car parking was tight the whole week, and was situated on a very tight bend. The road to and from the hotel was steep and full of bends. There were no signposts that we saw leading down to the hotel.

The friendly and efficient staff - genuinely interested in where we were coming from and what we wanted to do in the area. Delicious and well presented breakfast. Good location for goingn on walks, and enjoying the quieter side of the island.

The sea view room was well worth the extra money. Good food and attentive service.

The loud music in the bar where we were going to eat but decided against this. And went out instead.

I enjoyed using the spa facilities, and the food was excellent.

Clean room and comfortable beds Good and varied breakfast and quick service Having just returned home I discovered that I had left a valuable ring in my room, after inquiring about it, I have received a call to say it has been found and will be sent on. I am delighted!

Small rooms Lots of little stairs, a bit of a warren

All the staff were very friendly and helpful. The room was clean and airy with comfy beds and the breakfast was excellent with a good choice. The swimming pool and jacuzzi were a real treat and great to relax in- we had them completely to ourselves! The hotel is just across the road from the beach and is about a mile from the centre of St Helier.

On the evening we stayed in, the hotel bar lacked atmosphere with football on the television and the bar food was very basic (the fresh beer battered fish had obviously been frozen), however we did visit out of season and the restaurant was closed.

Friendliness of staff

kindness and helpfulness of staff

Stunning views over bay, excellent menu choices and food cooked to perfection! We recommend half board!! No need to hire a car really, bus stop to St Helier 2 mins from hotel. First choice for a relaxing break, we are already trying to sort out dates for next year! Lovely walks nearby, around bay past Fishermans Church to Beauport and Churchill Memorial park across the road.

Great staff,very comfortable and a wonderful location.

Lovely surroundings, excellent food and extremely helpful, polite and efficient staff. Everyone we met went out of their way to make our stay a pleasure.

No decent beer !!!

The dining room and bar staff were extremely pleasant and professional.

The restaurant was fully booked for lunch on sunday to the exclusion of guests.

Exxtremely friendly, fantastic views over the bay - even from the swimming pool and jacuzzi. Had a very "comfortable" feel. Like the fridge and free bottled water and the turndown service when tea and coffee was also replenished.

Cost of drinks was quite high in bar/restaurant

Lovely room overlooking a beautiful bay. Excellent food and service.

helpful staff clean good breakfast value for money

The room was a good size, the lounge area was nice and the breakfast was tasty.

When the parking spaces are full there aren't any other real options. We managed to get a space about 5 mins walk away but couldn't see any other free spaces. Also, our request for an extra bed wasn't taken into consideration prior to our arrival, though it was swiftly dealt with.

the building was beautiful. The staff were very helpful and charming. We ate in the restaurant in the evening and the food was excellent

Our room. We unfortunately were given room number 7, which was dark as it overlooked a cliff face at the back of the hotel. I feel we should have been made aware of this as I would have then changed our holiday dates. The room should have carried a greater discount as it was quite depressing.

Very comfortable hotel, well situated.

We had awful wine with our gourmet meal - screwtop so not corked, but virtually undrinkable - shouldn't happen in a reputable hotel (or at their prices).

I was booked in a single room and was given a lovely large double room.

The staff didn't appear to be very friendly and more often than not the Reception Desk was not manned.

Large family rooms

Lack of customer focus, particularly at breakfast

The staff made you feel very welcome and catered for all your needs. The food was excellent even for vegetarians! Our Dogs were treated as guests which is a nice change!

Staff were fantastic - courteous and nothing was too much trouble. Even got a room upgrade without asking! Room was fantastic - didn't want to leave it!!! Food was great too. Shame I was there for business but would definitely recommend to anybody who'd like a romantic/relaxing getaway! Will definitely return!!!

Cost if you book directly seemed much higher than booking via this website.

The views from the room and the balcony

Just asked the night receptionist a couple of questions which she didn't answer or follow-up

the views across the bay, from the restaurant, were wonderful and the food very good.

inland views not good.

Staff was excellent at all levels.

Noise from karioke pub in square for room with harbour view.

The staff were exceptional. Friendly, Helpful, always at hand to help with any ideas of how best to enjoy your stay.

In comparision to other establistments in the imediate area the menu in the Zephur bar was not great and not good value, which put us off eating in any of the other bar/resturaunt in the hotel.

Friendly and helpful. Large room. Changed bedding after a few days. Good choices for breakfast. Nothing too much trouble to help with booking taxi's restaurants etc.,

Just the decor.

Near the centre of St Helier

Poor position with no view.

Excellent views, great location & quiet hotel.

No welcome, ignored in the bar and restaurant, towels not changed, window cleaners working at 8am on Sunday morning, were not given an opportunity to address issues even when paying the bill.

The room was clean and warm. All facilities where clean and in excellent working order. Position of hotel excellent. Ample parking

None

I stayed at this hotel with my 19 year old daughter for 5 nights. This hotel has charm & elegance of bygone days. The waiting staff are extremely helpful & attentive- particularly the young Irish waiter! The dining room where we ate breakfast each morning is very grand & spacious. The buffet breakfast was good & you could order eggs/kippers too. I enjoyed the pictures of Jersey cows on the walls. The bedding is pure cotton & the beds are very comfortable. The hotel was about a 20 minute's walk into the centre of St Helier, (quicker if you walk through the road tunnel)- I love to walk so this was a good point for me.

We were very lucky to have a holiday without a single cloud in the sky- there is no airconditioning in the hotel, as far as I could see, so it did get hot at night. The towel rails in the bathroom were hot all the time so this maybe increased the warmth in the room. However the bedroom windows could be opened fully, so this cooled the room a little.