Cons (-) Breakfast wasn't free. The faucets were either too short or the holes were drilled too far back. Basically, the whole place looked like they just redid it to look much fancier than it actually is.
3 stars
Holiday Inn Columbia East-Jessup
Photos of Holiday Inn Columbia East-Jessup
Overview
Relax at the newly renovated Holiday Inn Columbia East-Jessup, located off I-95 and 15 minutes from BWI Airport. Step into our inviting, open lobby, enjoy delicious food at Spurrier's restaurant, and grab a cocktail from the bar. Meet or celebrate in our flexible meeting spaces. Stay energized in the Fitness Center. Whether working or unwinding, we offer a vibrant setting to do it all. Visit local attractions like the Columbia Mall, Arundle Mills Mall & Casino, and Merriweather Post Pavilion. Explore downtown Baltimore, Oriole's Park at Camden Yards, HorseShoe Casino, the National Aquarium, and M&T Bank Stadium, all 15 minutes away. For business travelers, we are two miles from the Columbia Gateway Office Park and 10 miles from the Baltimore Convention Center.
Latest deals for Holiday Inn Columbia East-Jessup
Amenities at Holiday Inn Columbia East-Jessup
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
General
- Seating area
- Telephone
- Carpeted
- Storage available
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Things to do
- Gift shop
- Casino
- Golf
Parking and transportation
- EV charging station
- Free parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
- Kid-friendly buffet
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Holiday Inn Columbia East-Jessup
8.5
Very good
274 verified ratings
Wonderful
163
Very good
38
Good
25
Okay
12
Fair
18
Mediocre
5
Poor
13
Summary of reviews
Guests say
Guests appreciated the great customer service and cleanliness of the hotel. However, many reviews pointed out issues with noise levels, outdated rooms, and poor value for the price. The location was generally liked, but some guests found it difficult to access the parking lot. Overall, while there are positive aspects, the hotel has significant room for improvement.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.6 out of 10
122 reviews
8.4 out of 10
78 reviews
8.1 out of 10
5 reviews
8.7 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Holiday Inn Columbia East-Jessup?
Guests have consistently praised the super comfortable beds at the hotel, ensuring a good night's sleep during your stay.
Is parking readily available at Holiday Inn Columbia East-Jessup?
The hotel offers free parking, providing convenience for guests traveling by car.
How is the food quality at Holiday Inn Columbia East-Jessup?
Guests have enjoyed the good and complete breakfast, reasonably priced restaurant, and friendly wait staff at the hotel.
What is the cleanliness like at Holiday Inn Columbia East-Jessup?
The hotel is praised for its clean rooms and common areas, although some guests have mentioned visible stains and the need for carpet shampooing.
What is the customer service like at Holiday Inn Columbia East-Jessup?
The staff at the hotel has been described as warm, welcoming, and friendly, with some guests highlighting the excellent service and others mentioning slow front desk service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view, as some rooms overlook a parking lot.
Consider Room Selection Carefully
Some guests advised checking the room for stains on walls and carpets before settling in, as a few rooms were reported to have visible stains.
Check for Noise Levels
Guests suggested being mindful of potential noise from the nearby highway, especially for rooms facing that direction.
Verify Key Card Functionality
Some guests experienced issues with the hotel key system, so it's advisable to ensure that the key provided works properly.
Double-Check Room Amenities
Before unpacking, it's recommended to inspect the room for amenities such as a working alarm clock and to verify that the heating system is functioning correctly.
Breakfast Inclusion
If breakfast is a priority, consider booking a room that includes breakfast to avoid any inconvenience or extra expenses.
Be Mindful of Deposit Payment
Guests advised ensuring clarity on deposit payment methods to avoid any misunderstandings or discomfort during check-in.
Consider Nearby Dining Options
While the hotel restaurant received positive feedback, some guests suggested exploring dining options in nearby towns for a broader culinary experience.
Room Accessibility
For guests with mobility concerns, it's advisable to confirm the accessibility features of the room, such as grab rails and wheelchair accessibility, to ensure a comfortable stay.
Check for Odor
Some guests reported an odor on the fourth floor, so it's recommended to inquire about this and request a room on a different floor if sensitive to odors.
Location
7900 Washington Boulevard, Jessup, MD 20794
What's nearby
- Monster Mini Golf334 yd
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Columbia East-Jessup
Low season | September |
|---|---|
High season | July |
Average price (weeknight) | $118 |
Average price (weekend night) | $172 |
When to book a room at Holiday Inn Columbia East-Jessup
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Columbia East-Jessup
FAQs when booking at Holiday Inn Columbia East-Jessup
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See most recommended stays in JessupGood to know
Value for money | 8.7 |
|---|---|
Distance to city center | 1.7 mi |
Nearest Airport | Baltimore/Washington |
Distance to airport | 6.4 mi |
Everything you need to know for your stay in Jessup
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