Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.5 "Excellent value."
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7.6 "Nice rooms."8.4 "84% said the
beds were comfortable ." 8.0 "80% saidrooms were clean ." 7.5 "75% werehappy with the bathroom ." 8.0 "80% thoughtrooms were spacious ." -
7.3 "High comfort."8.4 "84% said the
beds were comfortable ." 8.0 "80% thoughtrooms were spacious ." -
7.1 "Good breakfast."
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7.1 "Good service."8.3 "83% found the
staff to be very friendly ." -
6.8 "Location is acceptable."
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5.2 "Pool is mediocre."
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4.3 "Wellness & sports facilities were not very nice."
Overall Rating
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8.3 "Generally very clean."
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7.7 "Nice rooms."8.6 "86% said the
beds were comfortable ." -
7.7 "High comfort."8.6 "86% said the
beds were comfortable ." -
6.5 "Breakfast is mediocre."
Overall Rating
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7.5 "Nice rooms."
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7.4 "Good service."
Overall Rating
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7.4 "Nice rooms."
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6.3 "Average amenities."6.3 "63% thought the
building was acceptable ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
Shuttle pick up at the airport. Clean rooms. I forgot to ask for a receipt so I called them the day after checkout and they e-mailed me right away with my receipt.
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8.0review from
Nice to have a pool. Full breakfast a plus! It was farther from the airport than I expected. Confusing that there are two Best Western Plus-BWI hotels. We went to the wrong one first.
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10.0review from
I had a squeaky bed, but the experience was otherwise top-shelf, especially the maid service---efficient and courteous.
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6.0review from
Location to my work location, clean rooms, comfortable bed and morning breakfast, friendly staff Parking difficult, during last stay bus of high school teens arrived late around 12pm shouting in hallways person in charge of teens just as inconsiderate as they were. Staff should advise of noise regulations. Some people at the hotel get up early.
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3.0review from
Close to Arundal Mills Mall We wanted the pool and it was under renovation. Said third party should have known.
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5.0review from
Breakfast was good Pool & jacuzzi was not working 😡 Also bathroom not properly cleaned there was hair everywhere
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8.0review from
Price, location (10 mins from BWI car rental and clean room Pool and sauna not working. Coffee not good
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7.0review from
Location, cleanliness and staff and Breakfast in the morning. Parking is a problem from 5-7pm due to Happy hour at Pub next door. Also The first floor is noisy, I usually stay on the second or third floor which is much more quite. I will request a second flood from now on.
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9.0review from
I stayed in room 208 and it was a quiet room. Ample pillows on the beds. Called down for an extra blanket at 10:00pm and again at midnight. Blanket never came.
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8.0review from
This guest did not leave comments about this hotel.
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9.0review from
Pool Smoking area too close
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8.0review from
Location to where I worked, Breakfast , quite Parking tight
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8.0review from
They gave me handicap person's room. Restroom very strange
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7.0review from
Good location and great restaurant next door! Needs larger space for breakfast since so many folks were staying when we were there.
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3.0review from
Filthy and stained linens, towels and bathmat. Felt wholly unclean.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
Shuttle pick up at the airport. Clean rooms. I forgot to ask for a receipt so I called them the day after checkout and they e-mailed me right away with my receipt.
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8.0review from
Nice to have a pool. Full breakfast a plus! It was farther from the airport than I expected. Confusing that there are two Best Western Plus-BWI hotels. We went to the wrong one first.
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10.0review from
I had a squeaky bed, but the experience was otherwise top-shelf, especially the maid service---efficient and courteous.
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8.0review from
Price, location (10 mins from BWI car rental and clean room Pool and sauna not working. Coffee not good
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9.0review from
I stayed in room 208 and it was a quiet room. Ample pillows on the beds. Called down for an extra blanket at 10:00pm and again at midnight. Blanket never came.
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8.0review from
This guest did not leave comments about this hotel.
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9.0review from
Pool Smoking area too close
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8.0review from
Location to where I worked, Breakfast , quite Parking tight
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8.0review from
They gave me handicap person's room. Restroom very strange
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7.0review from
Location, cleanliness and staff and Breakfast in the morning. Parking is a problem from 5-7pm due to Happy hour at Pub next door. Also The first floor is noisy, I usually stay on the second or third floor which is much more quite. I will request a second flood from now on.
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7.0review from
Good location and great restaurant next door! Needs larger space for breakfast since so many folks were staying when we were there.
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6.0review from
Location to my work location, clean rooms, comfortable bed and morning breakfast, friendly staff Parking difficult, during last stay bus of high school teens arrived late around 12pm shouting in hallways person in charge of teens just as inconsiderate as they were. Staff should advise of noise regulations. Some people at the hotel get up early.
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3.0review from
Close to Arundal Mills Mall We wanted the pool and it was under renovation. Said third party should have known.
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5.0review from
Breakfast was good Pool & jacuzzi was not working 😡 Also bathroom not properly cleaned there was hair everywhere
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3.0review from
Filthy and stained linens, towels and bathmat. Felt wholly unclean.
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