| Provider | Nightly total |
|---|---|
| Agoda.com | $102 |
| Hyatt | $107 |
| KAYAK | $113 |
Value for money |
7.9 |
|---|---|
Distance to city center |
0.5 mi |
Location rating |
9.0 |
Nearest Airport |
Jinan |
Distance to airport |
17.4 mi |
Great location; Hotel staff are all great; good facilities.
nothing
The staff is wonderful!
The first floor is indeed too cold.
Staff, breakfast, rooms, everything was top notch. Was very surprised such a luxury hotel for the standard of the city.
Only negative was the closing of other rooms doors and voices can be heard quite easily
Beautiful hotel. The rooms were very clean.
The staff were hard to communicate with as there was a language barrier. They would not accept my friend's Chinese debit card to pay for their room and I had to put it on my foreign credit card. I am still waiting for the deposit to clear. We didn't eat the breakfast and called to cancel it. The next morning they wanted to charge us for it. It was very difficult to tell them we are not paying for something we did not have. Poor customer service, especially for a Hyatt.
Loved the pool and the fact there was access to the gym. Room service was nice. Very nice tub in the bathroom.
There was something sticky on a counter in the room, and we asked the front desk to have someone come and clean it up, but they didn't. Other things were cleaned in the room instead. Swim caps for the pool were unreasonably expensive. The AC didn't get as cold as we set it to be, and we were hot most of the night.
343 spacious and contemporary guestrooms and including 38 suites. All rooms feature floor to ceiling windows, 42-inch LCD flat-screen television with cable/satellite programming, in-room safe, iPod docking station, work desk with high speed internet access, voice mail and IDD, rain shower and tea and coffee making facilities.
Hyatt
based on 78 reviews
Cleanliness
Comfort
Staff
Value for money
Check in |
2:00 PM |
Check out |
12:00 PM |
Policies vary by room type and provider.
Learn about Jinan on KAYAK
