Pros (+) Best hotel in Jo'burg. Great rooms, staff and food
Cons (-) nothing
5 stars
The Residence
17th 4th Avenue, 2198 Johannesburg, Gauteng, South Africa
Johannesburg, South Africa
See location+27 118 532 480Photos of The Residence
Overview
Luxury hotel with 3 outdoor pools and a full-service spa 3 outdoor pools, a full-service spa, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. The Residence Boutique Hotel offers 18 air-conditioned accommodations with fireplaces and iPod docking stations. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate dining areas. Pillowtop beds feature Egyptian cotton sheets and down comforters. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms feature MP3 docking stations and free minibar items. A nightly turndown service is provided and housekeeping is offered daily. 3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
Amenities at The Residence
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Dining room
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Open-air bath
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
General
- Family rooms
- Garden view
- Hardwood or parquet floors
- Pool view
- Storage available
- Fireplace
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Private pool
- Spa and wellness center
- Massage
- Sauna
Accessibility and suitability
- Entire unit located on ground floor
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Increased accessibility
- Allergy-free room
- Upper floors accessible by stairs
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Outdoor
- Outdoor dining area
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Things to do
- Board games/puzzles
- Golf
- Evening entertainment
- Beauty salon
Family friendly
- Babysitting or child care
- Kids meals
- Kid-friendly buffet
- Children's high chair
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of The Residence
9.3
Wonderful
552 verified ratings
Wonderful
454
Very good
54
Good
23
Okay
6
Fair
5
Mediocre
3
Poor
7
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent service, cleanliness, and inviting atmosphere. Many highlighted the comfortable rooms, great food, and the relaxing spa facilities. While some mentioned minor issues like noise or internet connectivity, the overall sentiment is overwhelmingly positive, with many guests expressing a desire to return.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food and drink at The Residence Boutique Hotel?
Guests have described the food and drink at The Residence Boutique Hotel as excellent, with exceptional breakfasts and 5-star dining options available. The hotel also offers special diet menus and the option for food to be delivered to guest accommodations.
How are the beds at The Residence Boutique Hotel?
The beds at The Residence Boutique Hotel are described as comfortable, with extra-long beds and a peaceful atmosphere, providing a calm and safety feeling in a very insecure city.
Is parking available at The Residence Boutique Hotel?
Yes, The Residence Boutique Hotel offers free parking and private parking, as well as shuttle services for an additional charge, making it convenient for guests with vehicles.
What is the staff like at The Residence Boutique Hotel?
The staff at The Residence Boutique Hotel are known for being very friendly, accommodating, and professional, creating an amazing atmosphere and providing exceptional customer service.
When is the best time to visit The Residence Boutique Hotel?
The high season at The Residence Boutique Hotel is in April, offering a great opportunity to experience the luxurious facilities, wonderful staff, and outstanding meals. However, the hotel is a peaceful haven in Johannesburg year-round.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with an Outdoor Shower
Guests appreciated the comfortable rooms with outside showers, providing a unique and relaxing experience.
Enjoy the Rooftop Spa
The rooftop spa was highlighted as a standout feature, offering a serene space to unwind and enjoy spa treatments.
Consider the Penthouse for a Luxurious Experience
The Penthouse was praised for its privacy, spaciousness, and romantic ambiance, making it ideal for a special getaway.
Take Advantage of the On-Site Tour Guide
The hotel offers the convenience of an on-site tour guide, named Marvin, who received high praise for his informative and engaging tours of Johannesburg.
Explore Nearby Attractions
The hotel's location in an upmarket district provides easy access to attractions such as the South African Museum of Military History and the Johannesburg Zoo, offering guests a variety of activities to explore.
Indulge in the Food and Drink Offerings
Guests were impressed with the excellent food and drink options at the hotel, with particular mention of the truffle mushroom breakfast and the delicious meals offered.
Relax by the Pool and Enjoy the Grounds
The hotel's attractive premises and well-maintained gardens provide a peaceful and inviting environment for guests to unwind and enjoy the outdoor spaces.
Embrace the Boutique Vibe
The hotel's unique and cozy atmosphere, characterized by its British Colonial decor and lush plantings, was appreciated by guests for its homely and comfortable feel.
Take Note of the Staff's Professionalism
The friendly and accommodating staff were consistently praised for their professionalism and exceptional service, contributing to a welcoming and enjoyable atmosphere.
Consider the Winter Season Rates
Guests suggested that the hotel could consider adjusting prices during the winter season, particularly for amenities such as heated pools and Jacuzzis, to enhance the overall value for guests.
Location
17th 4th Avenue, 2198 Johannesburg, Gauteng
What's nearby
- Houghton407 yd
- Johannesburg Zoo1.3 mi
- Hillbrow Telkom Tower1.6 mi
- Union Observatory1.6 mi
- Ponte City Apartments1.8 mi
- Ellis Park Stadion2.3 mi
- Johannesburg Planetarium2.5 mi
- University of Witwatersrand2.6 mi
- Carlton Centre2.9 mi
- Workers' Museum3 mi
- Eastgate Shopping Centre3.8 mi
- Sandton City3.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Residence
Low season | April |
|---|---|
High season | November |
Average price (weeknight) | $258 |
Average price (weekend night) | $225 |
When to book a room at The Residence
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Residence
FAQs when booking at The Residence
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in JohannesburgGood to know
Value for money | 9.0 |
|---|---|
Distance to city center | 2.7 mi |
Nearest Airport | Johannesburg OR Tambo |
Distance to airport | 11.2 mi |
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