Pros (+) Quiet
Cons (-) Location, hard to find on a service drive, old and dirty rooms, advertised breakfast is stale cereal and hot foods which are cold, uncomfortable bedding. Would not stay again.
3 stars
Portage Inn & Suites
Photos of Portage Inn & Suites
Overview
Country Inn & Suites by Radisson Kalamazoo MI is situated in Kalamazoo and features an indoor pool, a Jacuzzi and free Wi-Fi. It also provides a 24-hour reception, an express check-in and check-out feature and a bowling alley.
This stylish hotel offers laundry facilities, a concierge and a limousine service. A gym is available to those wanting to keep up their exercise regimes while away.
Country Inn & Suites by Radisson Kalamazoo MI has 79 rooms, all of which are fitted with a microwave, a hair dryer and a refrigerator.
The area surrounding the hotel has a range of restaurants and cafés. Kalamazoo College, Kalamazoo Institute of Arts and Western Michigan University are an easy car trip away.
Latest deals for Portage Inn & Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Portage Inn & Suites
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Shower
- Private bathroom
Services and conveniences
- Conference rooms
- Business center
- Express check-out
- Meeting/Banquet facilities
- Private check-in/check-out
- 24hr front desk
Things to do
- Horse riding
- Hiking
- Golf
- Pool table
- Archery
Dining
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
Accessibility and suitability
- No smoking
- Elevator
- Designated smoking area
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Pool and spa
- Hot tub
Media and entertainment
- Flat-screen TV
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Portage Inn & Suites
4.7
Mediocre
517 verified ratings
Wonderful
89
Very good
62
Good
44
Okay
44
Fair
53
Mediocre
44
Poor
181
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, particularly praising the helpful staff at the front desk and during breakfast. However, many reviews highlighted significant cleanliness issues, including reports of bed bugs, musty smells, and outdated facilities. Overall, while the staff's service was commendable, the hotel's condition left much to be desired.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
4.8 out of 10
352 reviews
4.7 out of 10
125 reviews
6.8 out of 10
8 reviews
3.1 out of 10
2 reviews
All reviews
Pros (+) There was nothing that I liked about this hotel
Cons (-) The pool was dirty and a nasty green color. They claimed the levels her safe but you couldn't even see the bottom of it. All of the craftsmanship on the hotel was gross. No warm water or water pressure. It smelled. It was just a gross hotel and VERY over priced. DO NOT STAY HERE. They were understaffed on a holiday weekend and the manager didn't even bother to come in and help out. Worst hotel exp...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Country Inn & Suites by Radisson, Kalamazoo, MI?
The breakfast offers a good variety of food, and it is complimentary. However, some guests have mentioned that it could use some improvement.
Are the beds at Country Inn & Suites by Radisson, Kalamazoo, MI comfortable?
The beds are described as nice, clean, and comfy by some guests. However, others have mentioned that the sofa bed was extremely uncomfortable and the regular beds were very worn out and hard.
What are the cleanliness standards at Country Inn & Suites by Radisson, Kalamazoo, MI?
The hotel is generally described as clean, and the staff is commended for being wonderful. However, some guests have reported issues with cleanliness, such as dirty rooms, stained carpets, and unclean blankets.
Is the pool area enjoyable at Country Inn & Suites by Radisson, Kalamazoo, MI?
The pool and seating area have been described as very cold and not enjoyable by some guests. Additionally, there have been concerns about the pool being too cold for kids to stay in for an extended period.
What are the main highlights of staying at Country Inn & Suites by Radisson, Kalamazoo, MI?
The hotel offers a quiet and nice environment in the room, lobby, and breakfast areas. Additionally, the staff is friendly and accommodating, and the location is convenient for accessing nearby attractions and amenities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Construction
If you're a light sleeper, consider requesting a room away from any construction areas to ensure a peaceful stay, as some guests reported noise disturbances from nearby construction workers.
Check Room Amenities
Before settling in, inspect the room for cleanliness and functionality of amenities, as a few guests encountered issues with dirty carpets, stained sheets, and malfunctioning bathroom fixtures.
Consider Bringing Your Own Toiletries
Some guests found the provided toiletries to be inadequate or not replenished, so it might be helpful to bring your own to ensure a comfortable stay.
Request Room Maintenance
If you encounter any maintenance issues during your stay, promptly notify the staff for assistance, as some guests experienced problems with plumbing fixtures and room cleanliness.
Verify Room Type
Double-check that you have been assigned the room type you requested, as a few guests were placed in rooms that did not align with their preferences.
Plan for Breakfast Timing
If you plan to have breakfast at the hotel, aim to arrive early, as some guests found that the breakfast options were quickly depleted.
Inquire About Water Quality
If you have concerns about water quality, especially for drinking or making coffee, consider checking with the staff, as some guests reported discolored water in their rooms.
Consider Noise Levels
Be mindful of potential noise disturbances, as some guests mentioned thin walls that allowed sound to travel between rooms, affecting their overall experience.
Bring Earplugs
If you are sensitive to noise, packing earplugs might be beneficial, as a few guests mentioned being able to hear neighboring rooms and experiencing disruptions during their stay.
Confirm Room Accessibility
If you have specific accessibility needs, it's advisable to confirm that the room meets your requirements, as some guests were assigned rooms that did not align with their accessibility needs.
Location
1912 East Kilgore Road, Kalamazoo, MI 49002
What's nearby
- Kalamazoo Farmers Market2.6 mi
- Kalamazoo State Theatre3.3 mi
- Farmers Alley Theatre3.4 mi
- Kalamazoo State Hospital Water Tower3.4 mi
- Henry Montague House3.4 mi
- Kalamazoo Institute of Arts3.5 mi
- Kalamazoo Valley Museum3.6 mi
- Waldo Stadium3.6 mi
- Masonic Temple Building3.7 mi
- Cathedral of Saint Augustine3.7 mi
- Kalamazoo Amtrak Station3.8 mi
- Markin Glen Park6.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Portage Inn & Suites
Low season | December |
|---|---|
High season | May |
Average price (weeknight) | $86 |
Average price (weekend night) | $88 |
When to book a room at Portage Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Portage Inn & Suites
FAQs when booking at Portage Inn & Suites
Nearby hotels and places to stay
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See most recommended stays in KalamazooGood to know
Value for money | 6.3 |
|---|---|
Distance to city center | 3.6 mi |
Nearest Airport | Kalamazoo Intl |
Distance to airport | 0.7 mi |