Red Sox Hotel Ltd

The place is amazing, the staff are quite pleasant, and the hotel offers very nice services and good customer care. All meals are of excellent quality, the rooms are nicely decorated and well-maintained, and the accommodation is clean. The hotel provides a calm environment, caring staff, and personalized chef service.

Serving time of meals was slow/late. Some guests experienced issues with the WiFi, malfunctional facilities, and bargaining for room prices. Suggestions were made to improve the breakfast menu, include more variety, and consider adding Indian food to the menu.

The hotel provides daily housekeeping, contactless check-in/check-out, physical distancing in dining areas, health check processes, CCTV security, hand sanitizer, mosquito nets, and effective cleaning chemicals. Additionally, the hotel offers wake-up service, car rental, concierge service, room service, free parking, shuttle service, and complimentary breakfast.

The hotel's staff are friendly, patient, and helpful, providing perfect customer service. Guests can anticipate a calm environment, caring staff, and personalized chef service. The hotel team is known for being very friendly and offering awesome services.

The hotel's high season is in January, offering a great time to experience the hotel's excellent services and high-quality Ugandan food. The low season is in March, providing a quieter environment for resting and other activities.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden, inner courtyard, or mountains comes highly recommended.

The hotel offers a shuttle service, which is particularly useful for guests who find the distance from downtown a bit far. It's a convenient way to get a snapshot of Kampala.

Some guests reported malfunctional facilities such as TV and internet. To avoid this, it's advisable to ensure that the room's amenities are fully functional upon check-in.

The hotel primarily accepts cash as a payment method. If you prefer other payment options, it's recommended to inquire about this in advance or upon booking.

The hotel is located within a reasonable distance from various attractions such as the National Stadium, Kibuli Mosque, and the Ndere Cultural Centre. Consider planning visits to these places during your stay.

If you have specific dietary preferences or requirements, consider communicating these in advance. Some guests suggested including more variety in the breakfast menu, such as fruits and Indian food.

While the rooms are equipped with fans, some guests noted the absence of air conditioning despite it being listed as part of the room facilities. If this is important to you, it's advisable to confirm the availability of air conditioning.

Several guests mentioned the presence of mosquitoes and holes in the nets. It's advisable to check the condition of the mosquito nets and consider bringing insect repellent for added protection.

Guests appreciated the personalized service from the chef and staff. If you have specific preferences or requirements, don't hesitate to communicate these to the hotel staff for a more tailored experience.

The hotel offers increased accessibility and hypoallergenic options. If you have specific accessibility needs, it's recommended to inquire about the available options to ensure a comfortable stay.