Pros (+) Very friendly staff. Luxurious.
5 stars
The Grand Kandyan
Photos of The Grand Kandyan
Overview
Situated in Kandy, The Grand Kandyan is an easy drive from Temple Of The Tooth and University of Peradeniya. It is located a brief walk from Trinity College.
The hotel provides free wireless internet, as well as a garden for guests to unwind in. Guests can try out the recreational activities on offer, such as bicycle rental, a Jacuzzi and an outdoor pool.
The Grand Kandyan offers rooms equipped with a refrigerator, a mini bar and a hair dryer, plus all the essentials to ensure a comfortable stay.
Guests of the hotel can relax at the on-site bar, suitably based for a drink. Meals can also be enjoyed on the restaurant's terrace.
The Grand Kandyan is within a half-an-hour walk of Kandy Railway Station. It is also within walking distance of President's Pavilion.
Latest deals for The Grand Kandyan
Amenities at The Grand Kandyan
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
General
- Family rooms
- Garden view
- Inner courtyard view
- Interconnected room(s) available
- Landmark view
- Lockers
- Mountain view
- Pool view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
- City view
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Things to do
- Gift shop
- Bicycle rental
- Board games/puzzles
- Game room
- Cycling
- Evening entertainment
- Beauty salon
- Pool table
- Night club
- Hiking
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Rooftop pool
- Massage
- Pool bar
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Shared lounge/TV area
- TV
Outdoor
- Outdoor dining area
- Garden
- Terrace/Patio
- Grill
- Balcony
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service
- Valet parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of The Grand Kandyan
7.9
Good
810 verified ratings
Wonderful
431
Very good
139
Good
98
Okay
44
Fair
48
Mediocre
13
Poor
37
Summary of reviews
Guests say
Guests appreciate the hotel's beautiful location and spacious rooms, but many express dissatisfaction with the service quality and cleanliness. Issues such as rude staff, dirty rooms, and poor food service were commonly mentioned. However, some guests did highlight helpful staff members and enjoyable amenities like the gym and pool.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.8 out of 10
8 reviews
8.5 out of 10
2 reviews
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food at The Grand Kandyan?
Guests have praised the food at The Grand Kandyan, particularly the buffet for breakfast and dinner, as well as the Indian restaurant. However, some guests have mentioned a strange smell in the restaurant and a need for friendlier restaurant staff.
How are the beds at The Grand Kandyan?
The hotel offers spacious and comfortable rooms with clean and well-furnished interiors. However, some guests have mentioned issues with smelly and musty rooms, as well as uncomfortable beds.
Is parking available at The Grand Kandyan?
The hotel provides free parking for guests, which is a convenient amenity for those traveling by car. However, some guests have faced challenges with local transport options and the availability of hotel-assisted transport.
What are the best times to visit The Grand Kandyan?
The low season is in April, while the high season is in August. Visitors should consider these times for potential discounts and to avoid peak tourist crowds.
How is the customer service at The Grand Kandyan?
The staff at The Grand Kandyan have been described as friendly, efficient, and welcoming. However, some guests have mentioned issues with unhelpful or rude staff members, particularly in the context of room maintenance and late check-out requests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Mountain View
Several guests praised the stunning panoramic view of Kandy city and the surrounding mountains. Consider requesting a room with this view for a memorable experience.
Explore Nearby Attractions
The hotel is conveniently located near Trinity College and various attractions such as Udawattakele and the Maha Vishnu Temple. Take advantage of the hotel's proximity to these sites for a well-rounded experience.
Consider Upgrading to a Suite
Some guests mentioned that the standard rooms were comfortable but highlighted the luxurious experience of staying in a suite. If you're looking for added comfort and space, consider upgrading.
Take Advantage of the Rooftop Pool
Guests enjoyed the rooftop pool with its amazing view. Plan to spend some relaxing time by the pool and soak in the beautiful surroundings.
Check Out the Indian Restaurant
Multiple guests praised the excellent dining experience at the Indian restaurant within the hotel. Consider trying out the restaurant for a delightful culinary experience.
Be Mindful of Room Selection
A few guests noted issues with room odors. When checking in, it may be beneficial to inquire about room options to ensure a pleasant stay.
Utilize the Hotel's Transportation Services
While the hotel is slightly out of town, guests recommended using the hotel's transport services for convenience. Consider arranging transportation through the hotel for hassle-free travel.
Enjoy the Buffet
Several guests appreciated the variety and quality of the buffet for both breakfast and dinner. Make sure to indulge in the buffet offerings during your stay.
Engage with the Staff
Many guests highlighted the helpful and friendly nature of the hotel staff. Don't hesitate to engage with them for any assistance or recommendations during your stay.
Consider Special Occasion Packages
Guests celebrating special occasions received personalized services such as room decorations and complimentary items. If you have a special event, consider inquiring about such packages for a memorable experience.
Location
89/10, Lady Gordon's Drive, Kandy 20000
What's nearby
- Trinity College313 yd
- Udawattakele0.5 mi
- Maha Vishnu Temple0.6 mi
- Sri Dalada Maligawa0.6 mi
- Bahiravokanda Vihara Buddha Statue0.6 mi
- Natha Devale0.7 mi
- Kandy Clock Tower0.7 mi
- Temple Of The Tooth0.7 mi
- National Museum Of Kandy0.7 mi
- Kandy Lake0.8 mi
- Wales Park0.9 mi
- Asgiriya Stadium0.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Grand Kandyan
Low season | September |
|---|---|
High season | December |
Average price (weeknight) | $168 |
Average price (weekend night) | $118 |
When to book a room at The Grand Kandyan
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Grand Kandyan
FAQs when booking at The Grand Kandyan
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Value for money | 7.9 |
|---|---|
Distance to city center | 0.5 mi |
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