Great staff! Excellent breakfast! Clean rooms!
It was clean, the front desk was helpful and caring. They made it simple to check in and out. Recommended a few places to eat. The room was nice and quiet. It was a good place for the price we paid. Breakfast was kind of the norm. Nothing special. It was close to where we needed to be.
If I had to complain it would be that I sounded like a herd of cattle walking down the hallway. But really otherwise I have no complaints
Staff, breakfast selection, beds
They let me check in early, when my paid airport shuttle didn't arrive, they took me to the airport before their normal shuttle hours. Overall awesome
I was on foot and their wasn't too many food options nearby
Staff was personable and helpful, as we needed to catch shuttles for the airport.
Room wasn't stocked with tissues, coffee, etc... Breakfast was okay.
Will never stay at a comfort inn ever again
Close to airport
They would not refund $99 for my husband and I since I canceled my two minutes after booking it. I thought I had booked for the wrong night. Then I realized it was the correct night and I booked again two minutes later. I called to see if they would refund the first booking since it was such a quick turnaround and I had mistakenly thought the wrong date then I booked again two minutes later once I realized it. My brain not working at full capacity due to helping my husband fight a very serious cancer which chemo is not working. The stay was for medical reasons to fly out to a dr to see if they had any trial or anything else we could try. We are a young couple with two young kids. When I called this online service and hotel they would not refund my $99 even though I booked, accidentally canceled, and then booked again within 5 minutes. They did not loss any money off this but still would not refund us even after I explained what happened and told them of all the medical expenses we have had. Comfort inn and company will never again receive any of my or my family's business.
The front desk and breakfast staff were very friendly and helpful for our one night stay before a flight. I was traveling with my son and they were very accommodating. Everything was clean and decent breakfast.
The shuttle driver was pretty grumpy, but what do you expect at 5am
Affordable, clean, spacious room & bathroom, friendly staff. Good hotel for overnight to catch a next day flight.
Staff was very good! Breakfast lady was awesome!
Phone didn't wirk in room. Mold in shower. Light burned out in bathroom. Alarm clock didn't work. Called for wake up at 0545. They called at 0615. Breakfast lady was on point. She was fabulous. Staff very friendly!
The Comfort Inn Kansas CityAirport hotel in Kansas City will get you rested and ready to go for business or leisure. Our smoke-free, pet-friendly hotel is near Sprint Arena, Arabia Steamboat Museum and Kansas City Zoo. Kansas City International Airport with free airport shuttle is nearby. Enjoy amenities that include free hot breakfast, free WiFi, free weekday newspaper, an indoor heated pool and a hot tub, fitness center, valet cleaning service and meeting room, copy and fax. Each comfortable guest room features a TV, hair dryer, coffee maker, desk, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Based on 788 reviews
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