We originally got a room that was non smoking, but as soon as we walked in, it smelled like smoke. My two young children could smell it as well. I immediately went to the front desk and talked to them about switching our rooms. Without hesitation, they did. They completely understood and emphasized on the situation. The front desk lady was very professional. She is an asset to the Hilton.
Did get a free dessert.
The unexpected pet deposit, and unable to leave my pet while I went out to dinner.
Cleanliness - was filthy under the entertainment furniture. Bottle cap and a bunch of dirt. Did let the front desk know about it.
Great bed, clean bathroom and extra blanket and pillow in the closet, friendly staff
The best were very comfortable and linens were very soft aND perfect after a long day of travel.
There was only one ice room per floor.
Don't arrive early!
Airport pickup and close to airport
They charged me $25 to check in early as I needed to change clothes for my business meeting. They did not mention that had I waited 20 minutes there would be no charge. 'Company policy', the refuge of cowards.
if you just want a place to stay for one night nea
Fast check-in. Very clean room, beds were comfortable. Good price for one night stay.
Had to call twice for the shuttle to pick us up at the airport. It took about 45 minutes. Being remodeled so the restaurant looked like a temorary set up with a some square bare tables and an electric food server on the counter. The "bar" was a ledge near the lobby with 2 beer taps and not a soul in site. Places to eat were about 5 miles down the highway.
Fine hotel, near MCI
Location is everything! The price was adequate. The room was clean and quiet.
The Hilton Kansas City Airport hotel is located less than three miles south of Kansas City International Airport (MCI), and less than 15 miles from downtown Kansas City, Missouri. The hotel offers a perfect retreat for the hectic business person or weekend getaway. The Hilton Kansas City Airport hotel offers up-to-the-minute amenities including wireless high-speed Internet access, in-room safes and flat screen televisions along with genuine Kansas City, Missouri charm and hospitality. Our proximity to Missouri Interstates 29, 35 and 435 provides convenient access to the entire Kansas City metro area. Plan the most successful meeting or social event in our flexible and spacious meeting rooms. Features Include: High-speed Internet access, Professional sales and catering team, 20 meeting rooms encompassing over 21,000 square feet of flexible meeting space all on one level - the most hotel meeting space in the Kansas City Airport area, Award-winning barbecue, famous Kansas City steaks, and other regional favorites served in our Cafe Weatherby restaurant, Complimentary 24-hour airport shuttle service, Complimentary parking that can accommodate oversized vehicles and buses, 24-hour limited room service, Complimentary wireless high-speed Internet available in the public areas, Lobby Bar with large flat panel television, 24-hour self-service business center, Fully equipped 1,500 square foot fitness center offering a full range of cardio equipment, Indoor heated swimming pool with the option to swim under a wall to an outdoor pool, Two outdoor tennis courts and a basketball court. Guest Room Features: 347 well-appointed guestrooms and suites featuring the Hilton Serenity Bed collection and bathroom amenities, Wireless high-speed Internet access available at a minimal fee, In-room coffee brewer, Exclusive Hilton signature clock/radio with MP3 or CD player connectivity, Oversized executive desks with ergonomic chairs, Two dual-line speakerphones with voicemail and data port connections, flat screen televisions with expanded cable channel selection and Lodgenet movies. Area Businesses and Attractions: Adjacent to Airworld Center office park of Missouri, placing us near Harley-Davidson, Haldex, Toyota, Sony, DeLaval, Multivac, Farmland Foods, Dairy Farmers of America, ADT Security and Liberty Mutual. Close to BNSF, Union Pacific, Fort Leavenworth, Cerner, General Motors and Ford. Convenient to Zona Rosa shopping, Kansas Speedway, Village West, Worlds of Fun, Oceans of Fun, Arrowhead Stadium (Chiefs football), Kauffman Stadium (Royals baseball), downtown Kansas City, Missouri, Kansas City area casinos, historic Weston and historic Parkville.
Based on 1,781 reviews
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