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The location and villas are very nice The pools were too crowded and on some days we could not get chairs at any of the pools.
First, we really appreciate that the staff tried their best to give us two connected room for our family. Another wonderful thing is their free change rooms for guests after check-out, So that we were able to take a nice shower before we went to catch our midnight flight after spending a nice day on beach. The shower system needs improvement. The water tempreture is not stable.
The air condition noise is kind loud.
I loved the rooms, the gardens, the food, the staff, the location, the pools an absolutley magic, relaxing place to stay and definatley would love to return No we loved everything
It is well located close to the beach and Karon is a nice area - quieter than Patong Honestly, for the price, I was expecting more. The hotel is big and sprawling and I felt more like a number there than an actual guest. Very crowded and we were hearded in and out of the breakfast buffet like cattle, no space by the pool etc. Room is simple, nothing like the pictures. TV rarely worked and there were bugs! Overall, a bit disappointed.
The location was beautiful. The room was amazing. The pools were fantastic. Sizzle restauarant was delicious. Main restaurant was average. There was a wide variety of items to choose from, but they got boring fast. Breakfast buffet had some hot items that were not hot. Our butler never once checked in on us to ask how everything was. Very disappointed by that.
One Of The Most Luxurious Hotel in Phuket.... Very Near To Patong Beach.... Totally A Hideaway / Escape Resort with full and modern amenities....!!! Just Loved It...
lcotions . i have used booking.com so many time but when i arrivel at the hotel the resonpsit till me to paid text whihc 18% it's specit preice what i was booking form your site so i'm ashing why you do not add befor i make rersations , i thanks that you we loes coumter beacues of that .many thanks for booking.com . i well all way used you site . best regards ghazi jum almehza
Very well trained and friendly staff. Hard Rock Cafe next door. Expensive taxi fares from touts at the hotel entrance. Double the normal price.
the kid,s swimming pool
Cleanliness,staff management,breakfast,friendly personnel Excellent +++++
Bed is comfort,seaview,the hotel employee is good No
The room was nice. Service was horrendous... just shockingly bad all the way... from the time we checked in... whoever is the GM of this hotel should be ashamed. Expect much more of a Marriott chain.
Great area within walking distance to lots of entertainment. Great staff that was very helpful and attentive. No complaints.
Lobby and elevators smelled of mold.
5 star and luxury in a tropical park and hill by the sea. Excellent and friendly service by the staff which makes you feel really comfortable. Room was superbly decorated and facilities throughout the resort was very nice. Highly recommendable hotel. Bed was too hard for me. Breakfast buffet could have a little more choice and options.
Price was reasonable and the staff was friendly. Location is not next to the nightlife or piers, beaches.. you gotta take shuttles/taxis to do pretty much anything. Hotel needs some updating.
The staff was ecxellent, very well trained and friendly. The breakfast was the best I ever had. The villas are dreamy, the group singing by the pool in the afternoons lovely. Though upon check out they told me that the laundry bag was missing from my room and made me take it ot of my siutcase take all my laundry out and give it back (come on people it was just a laundry bag!!!) they didn't notice that I had forgotten my bathing suits in the room..and I loved those bathing suits...other than that it was an amazing experience!
Everything including the services are awesome. I had the opportunity to give food to the monks it was an amazing experience. The swimming pool closing too early 7pm
The setting was just lovely and it was so peaceful - a wonderful location to recharge one's batteries. I also loved the golf buggies to ferry you from one place to another - so decadent! My children did not like having to sleep in the same bed as all the beds were doubles, I don't think there were any twin beds.
The staff were excellent throughout the hotel, the facilities and rooms are amazing - excellent honeymoon stay!
excellent resort!!!Our ideal place to live~~superb staffs,quiet environment,fresh air,beach and plants.we could catch the small crab on the beach near our villa~~~all the way,it was wonderful time in Vijitt.
Fantastic hotel and facilities rooms were very luxurious. When were first arrived we did not appreciate the staff coming into the room whilst we were in it filed a complaint never happened again. Very far from Patong and everything else.
Very nice "hide-away" hotel. Spacious villas, excellent pool and restaurant. beach not nice to look at. More mosquitos than anticipated. Restaurant & bar closed early (11pm)
good hotel, hotel staff was friendly & willing to assist. Would like to go back with family. rooms were big & spacious. Facilities were good. All staff should have a better knowledge of English especially when most of their customers are foreigners.
restaurant was good, staff friendly, nice pool. Some of the units were a long way from facilities, tidal conditions meant no beach/sea for long periods of time, dearth of local information provided.
The hotel was a complete dump. The front desk staff was rude. They want a $2000 baht cash deposit For I don't know what. You can't wreck the place anymore. The rooms smelled like mildew. The bathrooms were worse than a hostel. The pool is a joke. Breakfast is disgusting. No elavator. 2 miles from town unless you walk into the Hilton and take a shuttle to the pool which is across the street from the beach. Spend the money you are going to waste on cabs and stay somewhere else or you are completely wasting your money. We checked into the Grand Sunset Resort after the first night and it was amazing.
pool right outside my room takes awhile to check out they have to check the whole room. Taxi's oufront will stiff you so HAGGLE THEM
The hotel staff particularly Reception staff are very friendly and help-ful.Buffet Breakfast spread is good.Hotel situated close to Patang beach and Banga road and choice of eateries close by. Hotel design looks impressive and futuristic but the rooms are small and not well appointed.There is little place for placing our luggage and belongings,The cots and beds are just adequqte and not to our liking.Rooms decor and furnishing lacks cosyness and the feeling of intimacy.