Hotel Maha Luxmi Palace

The hotel provides free pick and drop facilities at Vaishno Devi Mandir and the railway station, and offers carpets in the room to combat the cold marble floors in winters.

Yes, the staff is very cooperative and provides shuttle service to and from the yatra starting point. They also offer timely room service and are quick to accommodate guests' needs.

The hotel ensures cleanliness and hygiene in all aspects, with clean and neat rooms, and good checks on cleanliness, hygiene, room service, and facilities.

The hotel offers excellent food, with tasty and hygienic meals, and fast service. The breakfast served is also amazing, and the hotel provides good quality food at affordable prices.

The hotel is situated at an excellent location with a good view, making it a great place to stay. Additionally, the hotel provides free pick and drop facilities to the yatra starting point, making it convenient for visitors.

Several guests recommended choosing a room with a balcony to enjoy spectacular views of Mata Vaishno Devi, mountains, and the valley.

Some guests mentioned that the hotel did not provide bath soap and limited complementary drinking water, so it might be helpful to bring your own toiletries and bottled water.

The hotel is about 500 meters from the main Katra market, and guests advised that auto rickshaws may overcharge for short distances. It's advisable to be cautious about transportation costs and negotiate prices.

Some guests reported issues such as blocked toilets, non-functional room heaters, and limited choices for food. It's recommended to check the room facilities upon arrival and request any necessary amenities promptly.

A few guests mentioned limited food choices and poor quality compared to the price. Exploring nearby restaurants or dining options in the market may provide a better culinary experience.

Some guests reported discrepancies in the type of rooms allocated compared to their bookings. It's advisable to verify the room allocation upon check-in to ensure it matches the reservation.

Several guests highlighted concerns about cleanliness, including dirty dining areas and unclean bathrooms. Being mindful of this aspect and managing expectations accordingly may enhance the stay experience.

Guests who arrived early mentioned that the hotel accommodated their need for a vacant room for refreshing. Planning for early check-in needs and communicating them in advance could be beneficial.

The hotel provides a shuttle service to and from the Yatra starting point, which guests found convenient. Utilizing this service for transportation to the Yatra point can be a practical option.

Some guests expressed dissatisfaction with the hotel's facilities and services. It may be worth considering alternative accommodations in the area, especially for those seeking a more luxurious experience.