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We requested a non-smoking room but were given a smoking room which was very smoky.
Fantastic location in the heart of a beautiful town with a very professional and welcoming front desk. Room was clean, decent sized and wonderful to have breakfast in the morning Church bells ringing woke us up and no air conditioning however can understand the difficulties in such a historical building
Location close to city wall
Expensive breakfast that was not included in hotel price was not markedly better than many other hotels where breakfast was included.
Being inside the walled city. Wish the hotel had washclothes instead of sponges.
We really liked the localization and the confort . Everything was perfect.
Modern facilities Limited dining in Nordlingen (not the hotel's fault)
restaurant is too small for number of rooms and guests, lack of place and staff there, failed to get both dinner and breakfast
very nice sized room and bathroom. helpful staff
The hotel staff is fantastic, great, the best and the hotel is wonderful in all respects
The hotel was a little bit disapointing, the room was not clean.
In the midst of it all
Kindliness of service. Here and there it was a bit dated.
The staff is always nice, this was my 7th visit in the hotel, and everyone every time turns to you with a smile. The smoking area is the entrance, that makes non-smokers go through the smoke.
The staff is extremely nice, smiling and helpful. The rooms are large and nice, breakfast has good selection, and the hotel´s restaurant is excellent. No minibar in the rooms. At the breakfast there's no option to have other coffee than the German black soup.
enviroment, staff, good location for my business contact food selection at the restaurant is poor
Staff is extremely friendly, the hotel is very neat.
The hotel was clean and had very good facilities and a very large Car Park . The staff were friendly and helpful the breakfast excellent with a wide choice of items . It was located close to the Steiff Summer Festival ( the reason for the stay ) and to the German motorway network . The room was spacious and fresh towels were provided every day . I hope to return sometime in the future and would not hesitate to stay at this hotel again No complaints of any kind .
The staff cold not have been more welcoming, helpful, or friendly. Our room was very large, bright and modern. Excellent breakfast and useful suggestions for dinner. Free internet and plenty of parking.
The room was large, comfortable, bright, and clean. The owner was very friendly and cheerful. The breakfast was excellent. It was an excellent value for the money.
It was like at home. none
we enjoyed it very much. Everything was just superb! Exellent value for the money. we will recommend it wormly. Sophie & Ygal. Israel --
Felt more like staying in a unit than a hotel. Big room with modern appliances. Breakfast was excellent with a lot to choose from and the staff were only to happy to help.
Personal attention of owner to ensure we enjoyed our stay. Excellent selection at breakfast including several homemade delights.
This was our second visit to this hotel and everything was just perfect.Very friendly staff who are also very welcoming to children,excellent breakfast,very stylish & clean & well equipped, comfortable beds.Good value for money and definitely worth a visit! Nothing.
Cleanest room we ever stayed in.
the best hotel we have stayed in for many years
Owners were very hospitable. They went out of their way to make us comfortable. No
Very clean and comfortable, the free wi-fi in the reception area worked well. The breakfast included a great selection, but..... The woman preparing the breakfast had a cold and was coughing and sneezing on everything. Yuck! Laundry facilities would have been nice,
Childrens play areas (inside & outside). Great breakfasts
good accommodation just next to the town. the room was excellent and it was good value for the price. Breakfast was good if you picked the right time as it is a bit "youth hostelish" .but don't be distracted by that. an excellent place to stay if you have kids with you.
This hotel was different to what we had expected but we thoroughly enjoyed it. Very much a family hotel with a holiday camp with many children attending while we were there but they were well behaved and didn't disturb us at all. Loved walking "the wall" (many times), close to the bus station and the weather was great. Breakfast was fun and plentiful.
Good price and friendly helpful staff. Didn't realize when we booked that it is a hotel aimed at young people and families. We were possibly their oldest guests but that didn't affect our stay.
Proximity to the centre, seperate room for large parties staying at the hotel to eat No evening meal option
The room was very clean. The free parking was a plus. The hotel was hard for us to find, we missed it several times. It sounds like a small thing but the pillows were terrible. Bring your own pillows if you plan on staying here! My neck hurt for days after our stay. There was also a lot of noise. There were a good number of teenagers staying there and they were up late/running around.
Spacious, clean and comfortable room, large bathroom, separate toilet, very good breakfast. Situated at the edge of the medieaval town walls. No soap or shower gel. Reception closed (area locked) after 11pm. Unusable (very weak) wireless internet access in the room; available only in the reception area. Limited parking facilities.
Nice hotel close to the the town. Hotel staf is very friendly.
Very comfortable, spacious room. Amazing that you get a discount when you have children! The breakfast buffet could have been better. In every way.
Great choice for families, good restaurant for family dinner. Very friendly staff, smiling 24x7.
didn't have tea/coffee making facilities in rooms. was a disappoinment.
All of the helpful staff came with a smile :) We felt very welcome. Our room was very clean & comfortable. In the morning, they had a Very Generous breakfast buffet (included)! We ate dinner in the restaurant. The generous portions of food was Great & Very reasonably priced. We'll definitely stay here again when we visit Legoland, Gunzburg.
Very good position - only 10 min from Legolend. Big rooms, new furniture.
Rich breakfast, nice service
Extremely help-full, despite "Ruhetag"; price for single-room was charged, despite I ordered (and selected) a double-bed-room
The manager was nice, when he knew we had a complaint he treated to a bottle of champagne There was a party in the hotel that night, fireworks went off right out of our window at around 12MN and then kids ran up and down the hall causing lots of noise. I have heard the apartments are a better deal, only 20 Euro more a night and lots more space. The apartments are off site in a residential area.
Courteous service The room reeked of cigarette smoke
Excellent freindly hotel and services for breakfast was very helpful.
Excently kind staff and good breakfast
very hot place,good food and price, my copliments to the chef,good brekfast bufet. waiter mast speak english?
Good and quited location!
close to the place I needed to be for work the staff had forgotten about me and closed the breakfast at 08:00 h. all doors were locked in the hotel. I couldn't have any breakfast nor pay for my room. I had to return later to find someone.
The hotel facilities were well above the price I paid for this room. Service was excellent. Good restaurant and bar in hotel Shared shower facility
Everything was just right. I was staying for 2 nights and from arrival I was made welcome by the owner nothing was any trouble.The breakfast supplied in with the price more than enough and the food in the restaraunt was excellent. Overall a realy good experience and will stay again. There was nothing you couldnt like.
The very friendly staff,the food and the bier was superb.
very nice surroundings the quiltcovers were very thin
Very friendly people, I stayed to short to give a proper judgement.(One night). We arrived in the dark and the distance from the highway was a bit to far for a through travel.We were on hour way to Kroatie.
The hotel personnel does the effort to keep your family in comfort, the size of the room (triple room) was good No
I liked pleasant atmosphere, cosy room, helpful staff, beautiful decorations placed everywhere... No
the smell from the bathroom, they should repair the suage
Hotel staff was very accommodating. The family room/apartment was one of the biggest we have stayed at in Europe, with 2 large rooms and a private bath. It was perfect for our family of 4 and dog. This hotel is an easy 20 minute drive to Legoland. The hotel was great and the food at the restaurant was great. The waitress had trouble managing all the tables at the restaurant during dinner and it took her a long time to take our dinner order.
The position in the countryside was very pleasant, as was the room itself Having booked in Janury and asked for a ground floor room, we were disappointed to be offered a room on the second floor, or when we commented, a room on the first floor for an extra 16euros which we declined. The hotel appeared to have no other clients. No consideration was shown for disabled guests.
excellent accomodation, modern, clean, unexpected in a small vilage.Definitely return agian.
Friendly staff Dirty and stained carpet in room
Helpful staff and clean room Difficult to find.
It's a very cozy hotel with in-room mini-bar, great breakfast included, quiet & has a lovely staff. I loved this hotel. The wifi was extremely slow BUT at least they had wifi. I was surprised they did.
Staff very friendly, excellent breakfast
Proximity to where I had to be. View. Hotel is in desperate need of renovation. Interesting phrase in hotel facilities leaflet: "If you forgot something (toothbrush, razor, etc), don't hesitate to go to a supermarket and buy it."m or something along those lines!
Friendly staff. Hotel needs some renovation.
Good breakfast and excellent range of teas available. No lift and a fair step to them town
We have stayed here late April for one night. The hotel is very cozy, room is very clean, comfortable and spacious, with Internet access. Well equipped and very clean bathroom. Included breakfast was delicious and plentiful. The hotel has a free private parking. Its very easy to find. The manager was very friendly, polite and helpful. We still have a very good impression of this hotel.
This was an outstanding hotel for the money. It is clean to the detail. The morning breakfast was displayed wonderfully and the food was excellent. The owner was so proud of his hotel; he made certain that we had everything we needed, that it was to our satisfaction, and we felt like we were a guest in his own home. I would definitely recommend this hotel. In fact, we were sincere when we told the owner that if he visits California, he would be welcome in our home! We were pleased with every detail.
he hotelis very clean,and the staff is excellent and very kind.