Overview

Kawagoe Tobu Hotel

Wakita-machi 29-1, Kawagoe (Saitama) 350-1122, Japan
+81 492 250 111

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+81 492 250 111

Overall guest ratings

6.9/10 Good
Based on 348 reviews

Review highlights

  • 8.1
  • 8.0
  • 4.7
  • 4.7

Good to know

  • Great reception
  • Train station is close

Nearby

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    Amenities

    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Restaurant
    • Parking
    • 24 Hour Front Desk
    • Storage available
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall Rating

    6.9 Good
    Based on 348 reviews
    • 8.1 "Great service."
      7.2 "72% said the reception staff was great."
      8.5 "85% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      9.2 "Housekeeping was great, according to 92%."
      7.5 "75% said the booking process went smoothly."
    • 8.0 "Location is great."
      9.1 "91% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Average value."
    • 5.7 "Food is average."
    • 4.7 "Not very comfortable."
      4.2 "58% thought it was too noisy."
      4.1 "59% didn't like the uncomfortable beds."
      1.5 "Air conditioning was criticized by 85%."
    • 4.7 "Rooms are not good."
      4.2 "58% complained about the bathroom."
      3.6 "64% said rooms were dirty."
      0.4 "For 96%, the rooms looked old."
      1.6 "84% thought they were poorly maintained."
      4.1 "59% didn't like the uncomfortable beds."
      1.5 "Air conditioning was criticized by 85%."
      1.3 "87% said the bathroom was dirty."
      4.2 "58% found problems with the furniture."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 4.5 "Internet is poor."
    • 2.8 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall Rating

    6.6 Good
    Based on 69 reviews
    • 8.1 "Great service."
      7.2 "72% said the reception staff was great."
      8.6 "86% found the staff to be very friendly."
    • 8.1 "Location is great."
      9.2 "92% thought it was easy to get to the train station."
    • 6.7 "Average value."
    • 5.6 "Average cleanliness."
    • 4.8 "Rooms are not good."
    • 4.4 "Not very comfortable."
      3.8 "62% thought it was too noisy."
    • 3.2 "Horrible vibe."
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    Overall Rating

    6.2 Good
    Based on 10 reviews
    • 8.2 "Location is great."

    Overall Rating

    6.8 Good
    Based on 87 reviews
    • 8.1 "Location is great."
      9.3 "93% thought it was easy to get to the train station."
    • 8.0 "Great service."
      7.6 "76% said the reception staff was great."
    • 6.4 "Average cleanliness."
    • 5.1 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
    • 4.8 "Not very comfortable."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."

    Overall Rating

    7.0 Good
    Based on 180 reviews
    • 8.2 "Location is great."
      8.9 "89% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.1 "Great service."
      7.3 "73% said the reception staff was great."
      8.6 "86% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 5.9 "Average value."
    • 4.9 "Rooms are not good."
      4.5 "55% complained about the bathroom."
    • 4.6 "Not very comfortable."
      4.5 "55% thought it was too noisy."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.5 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
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    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great reception"
    "Train station is close"
    data provided by TrustYou

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