Located in Kazan (Ploshchad Tukaya), Grand Hotel Kazan is minutes from Millennium Park and Bauman Street. This 4-star hotel is within close proximity of Basket-Hall Arena and Hermitage Garden.
Make yourself at home in one of the 215 air-conditioned rooms featuring minibars. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Conveniences include phones and irons/ironing boards, and you can also request cribs/infant beds (complimentary).
Rec, Spa, Premium Amenities
Don’t miss out on the many recreational opportunities, including a health club, a spa tub, and a sauna. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Business, Other Amenities
Featured amenities include a business center, a computer station, and laundry facilities. This hotel has 50 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request).
friendly and pollite staff
The staff is not trained in a proper way. Security guards are standing with stone faces; no staff at reception desk (you should use a special bell to call them - nonsence!!!). Nice people are working at fitness club.
Attitude of staff to its guests.
lobby bar is not a good one
location... Exterior... Car parking....
simple staff.... The room interior (3* as maximum)... Slow reception...
Free Wi-FI in the Lobby, comfartable room
They don't have slippers in the room, you need to pay for it
no discount for more than 3 nights
A decent hotel with large and clean modern rooms that have all facilities. Also the location of the hotel, in the center of Kazan, is very convenient. Staff was helpful and spoke adequate English. All in all a very good hotel at democratic prices!
Small details could sometimes be better. For example: a room with two people in a four star hotel deserves two bottles of shower gel instead of one.