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Friendly people, very large room, well equiped. One of the best value for money I have ever experienced.
Very nice beer garden and very friendly staff. Nice big room . Would recommend this hotel to anyone.
friendly staff, nice breakfast small rooms, restaurant disappointment
The owner made an effort to make us feel at home. Rooms are apcious and well-equipped. Value for money.
Nothing Far too overpriced at conference season. Feel being ripped off.
Convenient location for airport and exhibition centre
location, near airport terminal altough short, but very cold walk to and from terminal
The staff was extremely friendly and helpful. Great services available. Was so easy to just walk over to the airport and catch the train into the city centre. Rooms were excellent and I couldn't believe how quiet it was with the proximity to the airport. I would recommend this hotel to everyone. Great value for the price!
the profissional atendance
wonderful hotel & proximity of departure terminal
Friendly and helpful staff No access to watch UEFA Champions League football!
Excellent clean room, excellent beverage and diner facilities None
Very well located hotel with direct access to the Airport Terminal
This was an exceptional hotel. The staff was unbelievably friendly and helpful. Great location in the center of all the action, but quite due to the large courtyard with high walls on each side that kept the noise to a minimum.
It was both a hotel and a museum...amazing place. Fantastic location on the edge of Altstadt - old town - close to trains Cost - but that was not a surprise
- Great location- Converted old monastery to hotel with plenty of museum worthy pieces displayed throughout- New + modern rooms / facilities- Great staff, from the bell crew and the receptionists to the waiters and cleaning team- Decent WiFi Really have nothing to complain about.
The reception staff were very helpful and courteous. My wife was taken ill and they helped to get help as my German was insufficient. I had trouble connecting to the lobby WiFi with my Mac Book. This took me 30 minuted to sort out with the reception help. In the room there was no problem.
good location, reasonable price extra money for breakfast
Comfortable bed plus convenient location and decent breakfast...
Quality of the room compared to the price (very good), friendly staff, great cocktails!
Quiet and comfortable. Great breakfast and convenient location.
I attended to the famous iranian signer GOOGOOSH So comfortable
this hotel needs parking
I think the best part of my stay was the friendliness of the hotel staff. In addition, the buffet breakfast was very good. I thought that the price for parking was fairly expensive. A possible suggestion is to maybe have a parking pass for hotel guests that are staying more than one night.
The food was super!, Very nice bar, with good barman and they have a huge collection of whisky
Could not connect to wifi
My hole experience was excellent at this hotel!
Wifi gali the All day never have The Internet wi Fi
Clean place Pricey for what they offer. Don't take their breakfast at 21 euros per email@example.com (a rip-off). Less than a block away there's a bakery that opens daily at 6 am and where you can select your breakfast option for around 8 euros. What really bothered me is that this property markets itself as an airport hotel - which in most large cities in the world means the availability of a shuttle service to the airport with a convenient frequency throughout the day seven days a week. The shuttle at this place operates just a few hours a day and only from Monday to Friday. If you arrive or need to depart outside their availability you'll incur in steep taxi fare from/to the airport. This property definitely does not offer a good value for your money.
staff bedbugs, air condition noise and not cooling enough
The rooms were very quiet and comfortable, the staff were really helpful. It is a taxi ride away from the airport around €8 or from 0600-2200 there is a free shuttle service which takes 10 minutes.
I picked this hotel because it listed having an airport shuttle. But the shuttle did not run om the days we needed it (does not run on weekends)
Limited airport shuttle service, stops at 10 pm. I arrived at 10:30 and had to take taxi. Extra cost. Sheraton is at airport
Clean room Breakfast buffet - I was a transit passenger and needed a room for the night. I was considering Sheraton at the airport, but decided to go with Lindner since it offers free wifi in the room and a free shuttle service. Well, wifi wasn't available in the entire hotel - free or paid. I was told I can go back to the airport for it, using hotel's shuttle service that supposedly goes every 20 minutes during certain hours in the morning and in the evening. The reception failed to mention that in the evening the shuttle comes only and when the hotel calls it and that there was no marked designated area for their shuttle at the airport. So the experience cost me extra taxi money and lost time waiting for the shuttle that never showed up. I would have done myself a favor had I got a room at Sheraton.
Proximity to airport. Ditance from Centre. Quiet area with little to see or do around hotel.
The bed was excellent. I loved the linens! none
the design nothing
Stayed at the hotel for one night. Standard hotel, comfortable and very close to the airport. The airport is close to the city, so you can easily hop on public transportation or taxi to get to the center. Staff is friendly and efficient.
Location, food. Price is 4-7 times higher during Medica Fair, compared to normal days. Surcharge for breakfast, surcharge for internet, no place to hang clothing during shower, long dark corridors, poor room light. Waiting fare too long for a buffet lunch.
Good comfort and very nice staff
The hotel bar and food were excellent N/A
The breakfast is just mervellous! Good location and connections.
Great location 100meters away from the derendorf s station which made it very easy to move wherever I wanted to go. Wired internet was excellent. There were stingy about shampoo even after the little bottle was finished. Price was very high during the K-Show but everything is high priced during the K-Show. The internet should have been included in the price. I do not understand why hotels charge extra for internet in 2010
The friendly and helpful staff. The location to both the airport and the exhibition center was superb. Nice restaurant and bar. The fact that I had to pay for an extra night even though I gave notice more than 24 hours ahead of time that I had to push my stay by one day. I ended up staying for three nights as originally planned but different dates, yet I had to pay for four nights.
Near the train station
the comfort and the excellent breakfast!!!!!! when people travel with a lot of luggage/ need something to transport them.
1. Excellent breakfast. 2. Clean rooms 3. Friendly and helpful staff 4. All taxi drivers know this hotel. Nothing worth mentioning. Everything was fine.
Rooms very well appointed and comfortable. An excellent hotel
We liked the location. We were not too impressed with the room facilities. No writing paper, no pencil/ballpoints, no enveloppes. I did not like the bed pillows. Too soft and no way to get another one. Obviously the hotel is very popular by the Mid Eastern travellers. Without any disrespect, it seems to make the hotel a bit messy. Other than that we will come back for the location.
The location of the hotel is very strategic
location, breakfast, concierge staff were slow in solving problems
Close to airport and downtown. Service was great. Thought price was a little high.
A 5 star hotel all the way...excellent breakfast buffe. Perfect location.
I will return--very good--
clean and comfort no
The location was very good. Staff were very friendly and helpful. Not as plush as I expected for 5 star superior - foyer area was a bit like walking into the office of a business.
SPA . Everything was perfect.
Rate,Locationand servise .. No.
Loved the location. My son loves sushi and this street was sushi heaven. The hotel room was also very comfortable. The breakfast was great. When I got there they informed me that there would be an up charge because the room they had for me did not accommodate the number of people on my reservation. Am still trying to figure out if I paid twice for the room There is also no concierge and the staff is not overly friendly. However, they are very competent and pointed us in the right direction to get the information we needed.
The hotel was ideally located. 5 minutes to the shops on one side and 5 minutes to the train station on the other side. It was extremely clean, warm and very nicely decorated. Would recommend for short stop stays The breakfast is a pricey for what it is.
The staffs at front desk were not sufficient for the guests in the morning and the night.
Very clean room and quick response of staff
Nice rooms and the hotel itself - quality material, not worn out. Really good. We did not try the restaurants in the hotel but they seem serve gourmet food. Public parking is very convenient just underneath the hotel (24eur per day). Hotel is about 7 minutes stroll from the shopping area. Internet is very expensive - come on, this is 21st. century, internet should be included in room price, just like hot water is! The Spa of the hotel is rather small and we found it to be on the coldish side - but anyway, especially in a day time, the view from the top of the building is nice. Also the elavators - I don't understand why hotel building designers always hide stairs - not all hotel guests are not physically fit to walk up/down the stairs, and waiting long time for the elevator in peak times just to go a few floors really makes no sense.
clean hotel no enough restorant & iron not available in the room !
This hotel situated near the shopping area. The hotel is very old and we had only 1x shampoo and 1x soap in the bathroom. Is this ***** Hotel ?
right in the middle of town, clean, comfortable,no probs. all pretty satisfactory
I enjoyed the morning breakfast They charge me the internet too high..
the pool and the sauna internet access was slow, and cost too much
bathroom too small
Comfortable room, good service
location small room verry very noisy, very small bathroom
It is a normal hotel for business and nothing is offered extra to like Everyday the house keeping used to forget something (one day shampoo, the other day the hand wash, the third day to clean ashtrays....more over, no safe box in the room.
to have a nice looby where visitors can get rest the looby was very big but not organized i dont like the price rate it was too high even in exhibition times
It was what I expected The temperature control in the room did not seem to work
Very quiet and clean room. One of the best breakfasts I've ever had. Very helpful staff. Good location 10 minutes away from the train station.
clean, friendly staff typicall hotel aircondition: it was very warm inside even it was cold and rainy outside, the beds are really bad
it's close to the main train station and other public trans portion and easy to the guest to go anywhere . every thing was very nice
The staff were friendly and helpful. Although overnight parking seemed expensive, we were allowed to leave the car parked in the garage until 2pm the following day, therefore saving on city parking fees. The buffet breakfast was excellent. Our room was on the first floor and we were able to hear the noise from the bar in the room at 12.30am.
The good friendly staff and big choice at breakfast. Only bad weather
Good location, clean, great spa facilities for a relatively small hotel, nice breakfast.
staff exellent, hotel is very new and clean, nothing left to be desired
excellent and spacious bathrooms very good breakfasts staff was very friendly and helpful separate small twin beds, most tv channels could not be subtitled into english
The hotel is in a good location for shopping, dining out and sightseeing, the staff where very helpful and freindly and the rooms where very clean. The breakfast was fantastic with plenty of variety and I would recommed this hotel.
Room was excellent Bar and restaurant were too expensive. €8 for a half litre of beer and €23 for a breakfast was too much. I paid €23 for an omlette a coffee and an orange juice. Too much.
Excellent service and friendly staff Nothing
The front desk staff are really nice, helpful and approachable. A little bit too expensive on little things like small pack of peanuts and beverages which I recon should be free.
Overall an enjoyable stay!
discreet ,knowledgable and hospitable staff not enough desert selection for breakfast,(fruits or sweet cakes etc..)
sitting on the terras adjacent a beautiful park for lunch and dinner enjoying light meals during terribly hot summer days.
clean The service at the bar was very slow in fact we ordered 2 coctails on saturday night and even after half an hour we still hadn't got them so we told the girl not to bother and went up to our room. Also refills of coffee, sugar and milk in the room weren't done and the staff explained that they had problems with the mini bar staff
The service from the staff went beyond expectation. All of the staff were professional yet friendly and helpful. A wonderful experience. I enjoyed everything about the Sheraton and will stay there again.
Everything was fine and the staff very helpfull
They did everything well but the place lacked some warmth and character
excellent and comfortable hotel They did not anounce in advance that their top restaurant was closed for holiday reasons.Only their brasserie:" In der Remise "was open.
Nice old-fashioned castle with excellent restaurant At this level of room prices the continental breakfast with additional billing for all extras is petty
The service was excellent, everything you might need or want catered for and the staff were not 'in your face' but making you feel very much at home. Any little problems were resolved quickly and without fuss. The food was wonderful and again, any requests were fulfilled quickly and with no trouble. Staff very friendly and knowledgeable. Most definitely hotel to return to, especially to celebrate special occassions. There is a babysitting service available (extra cost) but unfortunately we were not aware of this in advance otherwise we would have taken our little one too.
The garden and the silence Hotel rooms are not according to my expectations
Hotel was exactly what I expected. Clean,Friendly and close to the Messe. This is what we needed and what we got. Taxis were readily available. Good trip all round
Transport problem , due to this many time used taxi , which is very expencive from hotel
Large and very clean rooms. I booked a first class room but it was not worth it. Price too high compared with the quality of the room. Minibar was almost empty. Not even a bottle of still water. City centre can be reached only by car/taxi.
Staffs treatment was exelent. Please provied on botle Pure water as a complimet. Other wise we needto use Mini bar. If you give us 1 litter water complimet with one night stay I hope that I will be more happy.
Comfort Check in procedure
This standard of hotel was overpriced.
comfortable bed and room the internet is not free.
Calm, easy access to subway station, There is no cash vending machine, etc.
The Lindner met all of our expectattions and more. Friendly courteous staff who all spoke very good English
I liked the welcoming and excellent attitude of all the staff and the quietness of the hotel and the fact that I could just step out into the best shopping and Christmas markets nothing
This hotel is a business luxury hotel in the best location in Dusseldorf.There is some good lounge specially for business meetings.It is near to shopping area and just in front of downtown.We have stayed in a suite which is really good. Staffs are so helpful and all fluent in English.Breakfast is good although can be better if some warm items add. There is no free wifi internet in the rooms.
Room was very well equipted Ethernet poor spead, durring my stay there was constraction work done in room next to my and was very noise, staff send me some fruits and small bothel of champain whic was nice but not satisfactory, I could not relax in my room
Location; excellent room service and cleaning service and very good varied breakfast. Tipping becomes very tiring. No access for handicapped people or buggies. Doorman only helps if previously tipped. Small elevators. Very small spa and saunas do not start working till late in the morning. Spacious rooms but poor decoration (holes in cortains and very rough towels and bathrobes -unacceptable for a five star hotel-)
room facilities expensive internet and paytv
Large room, nice restaurant, helpful, polite and friendly staff, excelent location. No
very pleasant stay, comfortable, central and user frendly. It may have been the night in question but there was some noise in the early morning.
Very central. Clean and charming When leaving the hotel the reception first tried to charge also the hotelroom from me despite the reservation vthrough your company. Anyhow they finally charged only the breakfast and took photocopies of your reservation document to me.
Excellent hotel the staff were so polite and helpful, the hotel has a fine taste in their hospitality, near to shopping, food, nice walk and of course the U Bahn is on its corner. I surely recommend it to others.
The location is awesome.....
day stay of 4 hr between 2 long intercontinental flights: adjacent to the airport terminal, good place to take a nap and a shower. walk to hotel in windy rainy conditions
Location is very convenient Initial room assigned to me had a strong smell and I had to ask for a change
All was very OK. Good value. Highly recommend. old showerhead, large and heavy easily falls down on tub floor at slightest touch.
The beds and comforter was so nice! The location was great, basically connected to the airport. My mom and I had a connecting flight the next morning so it was the perfect location for us to stay. Price was also reasonable. There is free wifi in the lounge but not in the rooms, you have to pay for it which I thought was kinda ridiculous since I haven't been to a hotel recently that doesn't give you free wifi in the rooms. For us it didn't make much of a difference since it was just a place to stay for the night to catch our flight the next day, but it would have been annoying if I had to stay longer.
At the airport No
Had to catch an early flight. Great location inside the DUS airport. So convenient!!! Great friendly and helpful staff! The hotel is very nice but the rooms and lobby were dated and needs updating.
I enjoy staying at the Sheration DUS hotel the evening before I depart for the USA when I have been in DUS/CGN region on business for a few days. The reasons why are that the hotel is a short walk to the terminal for early morning flights, the restuarant offers a reasonable menu for the evening before and the hotel has a decently equipped fitness room for cardio workouts. As most of business is in Leverkusen and Koln, I avoid the Sheraton until the evening before my flight due to proximity.
is 2 start,bad rooms,after 11 pm no have to eat. very bad.
The location and ease of doing business The food in the restaurant was not good value for the money
Excellent location within a short walk from the airport arrivals, food at lunch time was excellent and service was good throughout
The location really nearby the airport, and inspite it - in a quiet place. Very confortable.
Perfect for us as it was in the airport
We got a suite insted of a room for the same price!
The location was very good near to the centre; I like especially the good breakfast. I would have needed another pillow, but there were no extras available.
Breakfast and restaurant is better than you can expect.
Friendly welcome from the staff. I stayed over in a superior room which was comfy, modern and clean. Very good hotel. No free wifi internet access
the friendliness and helpfulness of the staff. the cleanliness of the hotel. no
Comfortable, clean , modern, good breakfast. I missed a health spa. I had a small break and wanted to have a massage but could not get it because I needed a 2 hour booking.
The staff (at front desk, bar, restaurant) was very friendly and helpful, accomodating and competent. The open showers; the water spills on bathroom floor. Missed an exercise room.
Everything was of a very high standard and in very good locaion which was ideal for our stay (The Essen Motorshow). The staff were very helpful, the food was very good and we look forward to booking again next year for a larger party. There was one thing.... There is not enough seating in the bar!!
Hotel was nice and clean, breakfast was decent.
Absolutely excellent personal service, very courteous and couldn't be more helpful The only thing that was disappointing was that the TV/Sky Channels were totally focused, besides German of course, on Russia and Arabic (I think). The only English channels were Sky News/CNN. In the room information folder it had over 84 channels listed including bbc/itv/ etc but they were not set up as they could only take 48 channels. Also no Movies available.
The best service you can imagine, excellent breakfast and dinner at Brasserie, we travel al lot but for sure this one of the best hotels in the World !
Perfect comfort. Perfect finition. Perfect electronic. Perfect value for money.
modern and easy going
The staff are very friendly and helpful. The location is convenient. The room is very elegant and modern. Nothing more to ask for! We would definitely like to stay at this hotel, if we have a chance to visit Dusseldorf again.
Modern set-up of the hotel rooms, a guest-only VIP lounge, which is similar to a airports business lounge The stuff maid be more welcoming and service oriented. I missed a bit the very special feeling, you can get staying at luxury hotels.
The spa was terrible and they did not even have the sauna or steam room on. Very bad.
the hotel is very good pleced,very central in the hard of the city the decoration is very kitsch.
size and comfort of room, perfect location in the center high price of breakfast
This hotels is just fantastic. We stayed in this superb hotel in the end of November and cannot wait to come back. We loved its classic luxurious style, the most modern technology in the room, the very cosy living room where you can just sit down, relax, play chess. The bed is very comfortable and the TV built in the mirror in the bathroom is quite impressive. If you want to experience a really enjoyable weekend, book a room here! Ramon and Mirka