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Comfortable, clean , modern, good breakfast. I missed a health spa. I had a small break and wanted to have a massage but could not get it because I needed a 2 hour booking.
Hotel was nice and clean, breakfast was decent.
The location was very good near to the centre; I like especially the good breakfast. I would have needed another pillow, but there were no extras available.
Breakfast and restaurant is better than you can expect.
We got a suite insted of a room for the same price!
the friendliness and helpfulness of the staff. the cleanliness of the hotel. no
Friendly welcome from the staff. I stayed over in a superior room which was comfy, modern and clean. Very good hotel. No free wifi internet access
Everything was of a very high standard and in very good locaion which was ideal for our stay (The Essen Motorshow). The staff were very helpful, the food was very good and we look forward to booking again next year for a larger party. There was one thing.... There is not enough seating in the bar!!
The staff (at front desk, bar, restaurant) was very friendly and helpful, accomodating and competent. The open showers; the water spills on bathroom floor. Missed an exercise room.
Located conveniently near railway station and city center. Shopping street is just across the corner. Very clean room.
the hotel has a good location and the staff is very friendly and helpful. the buffet breakfast is really delicious. the room was spacious, but the fortuniture a little old fashioned.
The staff was very friendly and accomodating. The hotel is very nice, inside and out.
Very central and nearby to location of seminar.
Very helpful and friendly staff comfortable rooms. Very noisy in the early hours think must be night club near. also thought the breakfast was expensive
room space, cleaness, location, good breakfast buffet a bit old style but ok
The family room was very spacious and even had a small seperate room for our kids. The beds were comfortable with great, fluffy duvets. The bathroom was spacious with a large double sink. The breakfast was delicious with a large selection to choose from.
Desing and quality were really excellent. The room was confortable and a very good price/quality rapport. Very close to teh city center.
All was exelent. Would have no hesitation in recommending this hotel to anyone.
the staffs was effective.
central location On the website, it said there was free internet, which turned out not to be true. After i pointed this out, they changed the web information. Otherwise
Excellent location. The room has all the facilities as expected. Breakfast is excluded.
Excellent location, close to the train station/metro, shopping, cafes/restaurants. Good breakfast. Clean. Friendly staff.
Great Location, I was attending a fair at Dusseldorf and this provided an excellent base to attend the fair. Very close to the station. Also close to the walking street with plenty of restaurants and shops close by. Would suggest that keep a water kettle in every room. Thats standard now days.
not very good service at the restaurant, refused to serve us at 9.30 while it was supposed to be open till 10.00
comfortable bed, close to shopping area and main train station wi fi reception in upper floor was too weak to make a connection, 15 EUR charge for breakfast, per day
Closeness of Main railway statio, center of the city, very nice and friendly staff, clean and comfort room. All in all very good
Staff were efficient and welcoming. Breakfast was excellent. Rooms were light, spacious and airy. Beds were comfortable we were not allowed to use the breakfast area to play games. As a hotel accommodating people during the world's largest games expo this was a serious problem and led to many people shunning the hotel in the evenings to go to (e.g.) the Ibis down the road which did allow this. My room was not cleaned at all one day, despite a 'please make up this room' notice left on door handle.
Limited hotel car parking area.
nice breakfast buffet, parking around the corner The interior does not deserve to be calle ART hotel. Very bad taste! But a pleasant hotel altogether.
The beds are good. The hotel is close to the station and provides cheap parking spaces. Breakfast was good. The tiles on the floor in room are not really my thing. I like carpet better. The shower head wasn't staying up.
We really enjoyed the way the Beatles theme was used to decorate the room with records, pictures, a book on the Fab Four and even guitars. Of course we would not have enjoyed this decoration if the room was not comfortable or clean, but it was comfortable and clean.
the room was wide the reception was closed during the night starting from eleven/midnight
Location / parking no aircondition / noisy room facing main road / poor TV quality and stations
Breakfast is a mood not rushed
Good proximity to Exhibition Centre and Shopping centre and restaurants
nice ambience and good location. Room was huge and well appointed. Parking facilities were very good and parking rate was cheap. It was a good place and we have no complaints
Hospitality of the personnel, large room, breakfast included, free wi-fi. Proximity to U-bahn stations (the nearest is 300 m walking distance) and to city center (500 m to HBf and shopping area). Reasonable prices for the room. I understand that this hotel is new and operates for only 2 months. But the stationary phone, freezer and air conditioner in the room would be highly expected.
size of room and bathroom are good, clean design. Quite close to city center
For what you pay, this is ok. It is no a big five star hotel. Breakfast, basic, ok. I walked to and from station (DB), but it takes 12-15 mins. Bathrom small but fine. Rom a little bit warm in the night. Small tv (if its matter). Bed could have been better, but the pillow was great!
single room cramped, especially toilet !! the female person from reception not polite for clients! Excellent and delicious breakfast !!!
Ease of access to the city from the hotel; friendly staff; nice breakfast buffet. Shower walls were a little less than clean.
Close to Railway Station
The hotel is conveniently located in the pedestrian area and very close to the tram undergroud station (the local version of U-Bahn), that's just two stops from the Central DB Station. Anyway I reached the Hotel from the Rail station with a 15min. pleasant walk across the shopping mall. Breakfast it's very good and value for money, the reception staff is on duty 24/24 and that's another advantage in my opinion.
Good parking place, Super location in the centre of the Essen
Breakfast was very good, room was clean and exactly as advertised.
Rooms were clean, although the furniture is out dated
It is nice, quiet hotel in the center of city, close to the railway station. Car parking is hard to find in the backyard and there is no elevator from the back entry - only very narrow stairs.
Location No plug in sink
Nice, large room, free WiFi, free parking next to hotel
everrything was really beautiful, the hotel was close to each point like metro and shopping centers...
Nice and helpful staff. No chairs and table. Had to sit on the bed!
only 5 min walk to the city awsome breakfast and friendly personnel there is nothing i could say!!
The small touches: free drinks, sauna, breakfast The beds were a bit hard, the pillows a bit soft.
It was a nice stay there, except the noisy street next to it and the heat (the room has not had air conditioning).
Friendly staff, pleasant atmosphere Limited bar facilities
The Location. Near to shopping area.