Great customer service.
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*Total includes estimated local taxes & fees payable on check out.
Amenities at La Concha Key West, Autograph Collection
- Snorkeling
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
Reviews of La Concha Key West, Autograph Collection
7.6
Good
1520 verified ratings
Wonderful
591
Very good
216
Good
220
Okay
106
Fair
147
Mediocre
91
Poor
149
Summary of reviews
Guests say
Guests consistently praised the hotel's central and convenient location, making it easy to access attractions and enjoy the area. Many also highlighted the friendliness and helpfulness of the staff, with several positive mentions of specific employees and professional service even in challenging situations. Cleanliness received mixed feedback, with some guests finding the hotel and rooms clean, while others noted issues with housekeeping and room maintenance. The pool was frequently described as small and sometimes disappointing, and several guests felt the hotel did not offer good value for the price, citing high fees and unexpected charges. Overall, the location and staff were the standout positives.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
852 reviews
7.4 out of 10
329 reviews
7.7 out of 10
10 reviews
8.4 out of 10
4 reviews
All reviews
Pros (+) Location was right in the entertainment district
Pros (+) Location was perfect!
Cons (-) Check in was a bit rocky, after that everything was terrific.
Pros (+) Good location, easy parking.
Cons (-) Blood-stained pillow case, stained sheets, broken window treatments, loose shower fittings, ill-fitting shower curtain, etc.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's location?
The hotel is located in the Old Town area of Key West, close to attractions like Ernest Hemingway’s Home and Museum, Mallory Dock and Square, and the beach. Key West International Airport is only 2.7 miles away.
How are the hotel's amenities and services?
The hotel offers premier amenities such as an onsite restaurant, a bar, a sun deck, a beautiful pool, a full-service spa, a fitness center, a business center, and a boutique. The rooms include deluxe and suites with sitting areas, work desks, free Wi-Fi, and large private baths.
What are guests saying about the hotel's cleanliness?
Some guests have mentioned concerns about the cleanliness, including issues with housekeeping and room maintenance. However, others have praised the newly renovated rooms and peaceful colors.
How is the hotel handling construction and noise issues?
Some guests have expressed dissatisfaction with the ongoing construction, noise, and disruptions, including fire alarms and water outages. It's recommended to inquire about any ongoing renovations or potential disturbances ahead of time.
What are guests saying about the hotel's staff and customer service?
Many guests have praised the great staff and helpful service, while others have expressed concerns about unfriendly staff and communication issues regarding construction and amenities.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room Away from Construction
Several guests reported noise disturbances due to ongoing construction, so consider requesting a room away from the construction areas to ensure a quieter stay.
Check for Renovation Updates
Before booking, inquire about any ongoing renovations or potential disturbances to ensure a comfortable stay, as some guests were surprised by the level of construction activity.
Explore Nearby Attractions
Take advantage of the hotel's proximity to various attractions such as St Paul's Episcopal Church, Duval Street, and the Ernest Hemingway Home and Museum, all within walking distance.
Be Mindful of Additional Fees
Some guests were surprised by additional fees, such as a daily resort charge, so it's advisable to clarify all charges before finalizing the booking.
Consider Room Size
Several guests mentioned that the rooms, especially the bathrooms, were small, so if space is a priority, consider this aspect when selecting a room.
Be Informed About Amenities
Some guests were disappointed to find certain amenities closed or unavailable, so it's recommended to inquire about the status of facilities like the restaurant, bar, or fitness center before arrival.
Stay Informed About Water Shutdowns
Some guests experienced unexpected water shutdowns during their stay, so it's advisable to check for any scheduled maintenance that might affect essential services.
Request Information on Breakfast Inclusions
If breakfast is included in the booking, ensure that it is not charged separately, as some guests faced unexpected charges for breakfast.
Consider Noise Levels
Due to ongoing construction, some guests experienced noise disturbances, so it's advisable to be mindful of potential noise levels during the stay.
Seek Clarification on Room Type
Some guests were relocated to different rooms than the ones they booked due to construction, so it's recommended to confirm the availability of the specific room type at the time of booking.
Location
430 Duval Street, Key West, FL 33040
What's nearby
- Hard Rock Cafe Key West184 yd
- Duval Street331 yd
- Sloppy Joe's Bar379 yd
- Audubon House and Tropical Gardens387 yd
- Harry S. Truman Little White House393 yd
- Key West Shipwreck Museum0.3 mi
- Pirate Soul Museum0.3 mi
- Key West Aquarium0.3 mi
- Mallory Square0.4 mi
- Ernest Hemingway Home and Museum0.4 mi
- Key West Lighthouse0.4 mi
- Key West Cemetery0.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about La Concha Key West, Autograph Collection
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
June | May | $462 | $464 |
Cheapest month to stay with an average 47% drop in price. | Most expensive month to stay with an average 2,276% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
La Concha Key West, Autograph Collection
Which month has the cheapest rates at La Concha Key West, Autograph Collection?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at La Concha Key West, Autograph Collection is September, with an average nightly rate of $303. The most expensive month is February at $655 per night.
What is the cheapest day to book La Concha Key West, Autograph Collection?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book La Concha Key West, Autograph Collection is Monday, with an average nightly rate of $291. The most expensive day is Tuesday at $712 per night.
How far in advance should you book La Concha Key West, Autograph Collection?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at La Concha Key West, Autograph Collection, book around 12 weeks in advance. This could save you approximately 8% compared to booking last minute.
KAYAK's top tips for your stay at La Concha Key West, Autograph Collection
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.2 mi | Key West | 2.8 mi |