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Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

The flight attendant was friendly and funny!

My baggage did not arrive. The representative at the airport told me they would call me last night when my bag came in, but no one ever called. I saw online that the flight my bag was on was cancelled. I have not been able to reach anyone about the status of my bag this morning. I'm staying 30 miles from the airport and will have to drive back to get my bag (if it ever arrives).

Our plane had mechanical problems at a previous destination which caused a chain reaction of delays. We were supposed to depart at 11:59pm. We departed closer to 3am and arrived 3 and a half hours late. As I result I missed an appointment costing me $75. This is our second JetBlue flight this weekend, both of which had major delays and greatly hampered our trip.

Needless delays, poor communication

We were late taking off.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Easy boarding, plane was on time and the crew was very nice. We came in very hot because key west is a small airport but it was pretty fun!

Seats were old and dated and there was no entertainment offered.

Both the crew in the plane and the groundcrew were helpful. Particularly the people in Key West, in terms of finding our luggage and helping us get a taxi.

Offer offer healthier food choices, and larger amounts for beverages, particularly water.

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

The crew was excellent, timing was superb,

Very nice gate crew Very efficient boarding Very quick and efficient takeoff

No electronic check of boarding passes Flight attendant somewhat responsive

Smooth

Friendly staff and nice roomy seats

NA

Free wifi!!! Comfortable seats. Pleasant flight attendants.