The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Some guests mentioned that the hotel does not provide soap or shampoo, so it's advisable to bring your own toiletries. Additionally, ensure that the room has the necessary amenities before settling in.
It's important to note that the hotel may not accept credit cards from non-Ukrainian banks. Guests are advised to have an alternative payment method or be prepared to transfer money from their card to the hotel's account.
The hotel reportedly closes at midnight, and guests needing to go out after this time may need to wake up the staff to open the door. Guests should plan accordingly and communicate with the hotel staff if they anticipate returning late.
Some guests mentioned issues with the Wi-Fi during their stay. It's recommended to confirm the availability and reliability of the Wi-Fi with the hotel before arrival, especially if internet access is essential for your stay.
A few guests noted that communication with the staff was challenging due to language barriers. Consider having a translation app or a basic understanding of Ukrainian to facilitate smoother interactions.
If arriving late, guests should communicate with the hotel in advance to make arrangements for accessing the property after the curfew. This can help avoid any inconvenience upon arrival.
As the hotel may have limited payment options, it's advisable to have cash on hand for any additional expenses or incidentals during the stay.
Several guests recommended managing expectations when staying at the hotel. Understanding that it is a family-run establishment with reasonable rates can help set a more realistic perspective for the stay.
Guests have the option to opt-out of accommodation cleaning. If regular housekeeping is preferred, it's recommended to confirm the frequency and schedule with the hotel to ensure a comfortable stay.
The hotel is conveniently located near various attractions such as KhTZ Stadium, Metalist Stadium, and the Literature Museum. Guests are encouraged to explore these nearby points of interest during their stay.