Cons (-) Staff not helpful at all !
5 stars
City Holiday Resort & Spa
Photos of City Holiday Resort & Spa
Overview
Situated in Kiev, City Holiday Resort & SPA is an easy drive from Khreshchatyk and offers free private parking on site. It provides a fitness center, as well as free Wi-Fi, a sauna and an indoor pool.
Facilities at the hotel include luggage storage, a tour desk and a 24/7 reception with express check-in/check-out. Those staying at the property have access to a terrace and a BBQ area. It also offers useful facilities for meetings and events.
This hotel provides rooms with an en suite bathroom, air conditioning and a TV. They provide slippers, a mini bar and a refrigerator.
City Holiday Resort & SPA provides a variety of dining options, including City Holiday and Lobby Bar. Packed lunches are provided for sightseers.
City Holiday Resort & SPA is within walking distance of Kiltseva Doroha Light Rail Station, connecting guests with the surrounding area. It is also a short car trip from Saint Sophia Cathedral and Maidan Nezalezhnosti.
Amenities at City Holiday Resort & Spa
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
General
- Family rooms
- Garden view
- Inner courtyard view
- Interconnected room(s) available
- Lockers
- Pool view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shared bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Pool towels
- Spa and wellness center
- Saltwater pool
- Massage
- Pool bar
- Sauna
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Dining table
Family friendly
- Cribs available
- Kids meals
- Indoor play area
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Swimming pool toys
- Children's high chair
Outdoor
- Outdoor dining area
- Outdoor furniture
- Garden
- Terrace/Patio
- Grill
- Balcony
Kitchen
- Electric kettle
- Kitchenette
- Tea/coffee maker
- Refrigerator
- Dining area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Fold-up bed
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- EV charging station
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Things to do
- Gift shop
- Game room
- Beauty salon
- Hiking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Fitness
- Fitness center
Reviews of City Holiday Resort & Spa
8.8
Very good
1398 verified ratings
Wonderful
689
Very good
251
Good
208
Okay
78
Fair
63
Mediocre
41
Poor
68
Summary of reviews
Guests say
Guests generally appreciate the cleanliness of the hotel and the quality of the spa services. However, many reviews highlight issues with the service, including unhelpful staff and additional charges for amenities like the pool. Overall, while the hotel has its strengths, the service quality appears to be a significant drawback for many guests.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
274 reviews
5.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at City Holiday Resort & Spa?
City Holiday Resort & Spa offers a variety of dining options, including City Holiday and Lobby Bar. Packed lunches are also provided for sightseers.
What are the main facilities at City Holiday Resort & Spa?
City Holiday Resort & Spa provides a fitness center, free Wi-Fi, a sauna, an indoor pool, luggage storage, a tour desk, and a 24/7 reception with express check-in/check-out. It also offers useful facilities for meetings and events.
What can guests expect from the spa at City Holiday Resort & Spa?
The spa section of City Holiday Resort & Spa is fantastic, with two separate saunas, a steam room, two pools, and a salt room. Guests can enjoy a relaxing experience and a great selection of local and foreign cuisine at the spa.
What are the nearby attractions to City Holiday Resort & Spa?
Nearby attractions to City Holiday Resort & Spa include Babi Yar, Kyiv Zoo, A.V. Fomin Botanical Garden, St. Volodymyr's Cathedral, National Opera of Ukraine, Golden Gate, Kyiv Planetarium, Saint Sophia Cathedral, Mikhail Bulgakov Museum, St. Andrew's Church, Independence Square, and Chernobyl Museum.
What are the common concerns about City Holiday Resort & Spa?
Some guests have expressed concerns about the Finnish sauna not working, high prices in the room bar, noisy clients, limited breakfast serving, poor location, and the need for bathroom refurbishment. Additionally, some guests have mentioned issues with the hotel's location, room conditions, and customer service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Enjoy the Spa Facilities
Many guests praised the spa facilities, including the saunas, pools, and massage services. Consider indulging in these amenities for a relaxing experience.
Consider Visiting in September
The high season for the hotel is in September, so visiting during this time may offer the best experience in terms of available services and facilities.
Explore Nearby Attractions
The hotel is within a reasonable distance from various attractions, such as Babi Yar, Kyiv Zoo, and St. Volodymyr's Cathedral. Take advantage of the hotel's location to explore these nearby points of interest.
Check Room Amenities
Some guests mentioned that the rooms were spacious and well-equipped, while others noted issues with water drainage and limited sockets. It's advisable to check the room amenities and address any concerns with the hotel staff.
Be Mindful of Noise Levels
A few guests reported noise disturbances, so it may be helpful to inquire about the hotel's noise policies and request a quiet room if noise is a concern.
Plan Dining Options
While some guests praised the breakfast and dining options, others found the prices high or the food quality lacking. Consider exploring nearby dining alternatives if the hotel's dining options do not meet expectations.
Inquire About Shuttle Services
Some guests had issues with the availability and cost of shuttle services. If you require transportation, it's recommended to inquire about shuttle services and compare them with alternative transportation options.
Confirm Spa Availability
A few guests encountered issues with the spa, including closures and maintenance delays. It's advisable to confirm the availability of spa facilities and services before booking to avoid any inconvenience.
Consider Low Season Visits
July is considered the low season for the hotel. If you prefer a quieter and potentially more affordable stay, visiting during this period may be advantageous.
Location
Velyka Kiltseva 5, Kyiv 1054
What's nearby
- Babi Yar4.8 mi
- St. Cyril's Monastery6.1 mi
- Taras Shevchenko National University of Kyiv6.7 mi
- National Opera of Ukraine6.8 mi
- Museum of Western and Oriental Art6.8 mi
- Saint Sophia Cathedral7 mi
- Olimpiyskiy National Sports Complex7.2 mi
- National Palace of Arts Ukraina7.2 mi
- St. Andrew's Church7.2 mi
- Kontraktova Square7.3 mi
- Chernobyl Museum7.3 mi
- St. Michael's Golden-Domed Monastery7.4 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about City Holiday Resort & Spa
Low season | September |
|---|---|
High season | December |
Average price (weeknight) | $116 |
Average price (weekend night) | $114 |
When to book a room at City Holiday Resort & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at City Holiday Resort & Spa
FAQs when booking at City Holiday Resort & Spa
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Value for money | 8.3 |
|---|---|
Distance to city center | 7.1 mi |
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