Pros (+) Staff was excellent. Very accomadating!
4 stars
Mercure Kyiv Congress
Photos of Mercure Kyiv Congress
Overview
Located a short walk from Industrialna Tram Station, Mercure Kyiv Congress offers guests an ideal base while visiting Kiev. The multiple amenities this contemporary hotel has to offer include a bowling alley, an outdoor pool and an express check-in and check-out feature.
Mercure Kyiv Congress has recently undergone refurbishment and features a 24-hour reception, a 24-hour business centre and an airport shuttle. In sunny weather, an outdoor terrace provides an ideal spot to relax. The hotel also offers a well-equipped fitness center.
Mercure Kyiv Congress provides 160 modern air conditioned rooms. Hot drinks can be brewed with complimentary tea and coffee supplies.
With its on-site restaurant that serves French dishes, the hotel provides guests with all they require for an enjoyable evening without having to leave the hotel. The in-house bar provides a relaxing setting for an evening drink. For guests on the move, the hotel offers packed lunches if needed.
Mercure Kyiv Congress is close to the area's popular sightseeing attractions, including Infopulse Ukraine, which is a short walk away. Kiev Pechersk Lavra, Khreshchatyk and Saint Sophia Cathedral are also a short car ride away.
Amenities at Mercure Kyiv Congress
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Family rooms
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Walk-in shower
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Trash cans
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Plunge pool
- Massage
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Kitchen
- Electric kettle
- Kitchenette
- Tea/coffee maker
- Coffee machine
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Things to do
- Casino
- Evening entertainment
- Cooking classes
- Bowling
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Bedroom
- Sofa bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Workspace
- Fax/photocopying
- Desk
Outdoor
- Terrace/Patio
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Mercure Kyiv Congress
8.9
Very good
1749 verified ratings
Wonderful
904
Very good
309
Good
257
Okay
100
Fair
83
Mediocre
35
Poor
62
Summary of reviews
Guests say
Guests have mixed feelings about the Mercure Kyiv Congress hotel. While many appreciate the great location and some aspects of the service, there are significant complaints regarding cleanliness and the professionalism of the staff, particularly at the reception. Issues with city tax charges and room conditions have also been highlighted, indicating a need for improvement in these areas.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.9 out of 10
463 reviews
7.3 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The hotel's on-site restaurant serves French dishes, providing guests with all they require for an enjoyable evening without having to leave the hotel. The in-house bar also provides a relaxing setting for an evening drink.
Are there any nearby attractions worth visiting?
The hotel is close to popular sightseeing attractions, including Infopulse Ukraine, Kiev Pechersk Lavra, Khreshchatyk, and Saint Sophia Cathedral, all of which are a short car ride away.
What are the hotel's standout amenities?
The hotel offers a well-equipped fitness center, an outdoor pool, and a bowling alley, providing guests with various options for leisure and relaxation during their stay.
How is the hotel's cleanliness and customer service?
Guests have praised the hotel for being clean, modern, and having helpful staff. The hotel also follows all safety protocols as directed by local authorities, ensuring a safe and comfortable stay.
When is the best time to visit the hotel?
The hotel is ideal for a visit in June during the low season or in October during the high season, offering a balance between favorable weather and seasonal attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests found the standard rooms to be comfortable and spacious, while others mentioned that the privilege room was very small. It may be worth checking the room options and considering the specific needs before booking.
Explore Nearby Attractions
The hotel is conveniently located near a large shopping center, which includes a grocery store, exchange office, cinema, and restaurants. Guests can take advantage of these facilities during their stay.
Be Mindful of Breakfast
Several guests expressed disappointment with the breakfast, citing limited options and cold food. It might be worth exploring alternative breakfast options outside the hotel.
Check for Special Services
The hotel offers room service, but guests have reported inconsistencies in its availability. It's advisable to inquire about room service hours and options before relying on this service.
Be Aware of Noise Levels
Some guests experienced noise disturbances, such as hearing car sounds and people shouting at night. Those sensitive to noise may want to consider this factor when choosing a room or when making plans for a good night's rest.
Take Advantage of On-Site Facilities
The hotel features a well-equipped fitness center and a bowling alley, providing guests with recreational options without having to leave the premises.
Consider Transportation Options
While the hotel is close to a metro station, guests have mentioned that accessing the opposite side of the road can be challenging. It's advisable to plan transportation routes accordingly.
Be Cautious with Room Amenities
A few guests encountered issues with room amenities, such as a lack of hot water and insufficient lighting. It may be helpful to check the functionality of these amenities upon arrival.
Enjoy the Hotel Ambiance
Many guests appreciated the modern and stylish design of the hotel, as well as the shared spaces suitable for business meetings. Consider taking advantage of these features during your stay.
Plan for Safety and Comfort
Some guests mentioned feeling safe due to the hotel's adherence to COVID rules, while others highlighted the need for better heating and ventilation. It's important to consider these factors for a comfortable and secure stay.
Location
6 Hetmana Vadima Street, Kyiv
What's nearby
- Babi Yar1.5 mi
- St. Cyril's Monastery2.6 mi
- Taras Shevchenko National University of Kyiv3 mi
- National Opera of Ukraine3 mi
- Saint Sophia Cathedral3.1 mi
- Museum of Western and Oriental Art3.2 mi
- St. Andrew's Church3.3 mi
- Kontraktova Square3.4 mi
- Chernobyl Museum3.4 mi
- National University Kiev-Mohyla Academy3.5 mi
- St. Michael's Golden-Domed Monastery3.5 mi
- Olimpiyskiy National Sports Complex3.6 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mercure Kyiv Congress
Low season | October |
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High season | December |
Average price (weeknight) | $105 |
Average price (weekend night) | $82 |
When to book a room at Mercure Kyiv Congress
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Mercure Kyiv Congress
FAQs when booking at Mercure Kyiv Congress
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Value for money | 8.6 |
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Distance to city center | 3.3 mi |