Hotel Elisabeth

- Excellent spa facilities. The photos don't do it justice. The swimming pool is on one floor and the spa area with 2 saunas, 2 steams, whirlpool, outside area for snowy cooldowns and relaxation area is on its own floor. Particularly nice after dark. - Good food, including vegan meals for me. - Room (standard) was well appointed and the bathroom was large and clean. - Good location. Although out of town can ski back to hotel (piste 39) and lifts only 2 stops away on ski bus (Maierlbahn in one direction, Pengelsteinbahn in the other which is great for quick access to Jochberg). - Friendly bar and restaurant staff. - Lunch bag provided in lieu of breakfast for our early morning departure. - Smokers' bar is cosy and atmospheric (if you don't mind smoke). - Generally good value for money.

- Room was not ready for 3pm check-in. Told to come back - no attempt to make us feel comfortable (eg buy us a drink) while we waited. - No bathrobes for us until 24 hours after check-in. Told to go to the spa in a towel (a long walk through the hotel's cold corridors). - Mixed messages about activities. - Information booklet provided at check in not in English. Morning information and menu choice not in English, but (bizarrely) evening menu (when you had already made your choice so knew what you were getting) was in English. - Non smokers' bar has no atmosphere. - Room was rather cold.