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Lake Saroma Tsuruga Resort
Top Lake Hotel

Tokorocho Sakaeura 306-1, Kitami 093-0216, Japan
+81 152 543 305

$208+

Overall guest ratings

8.3/10 Excellent
Based on 244 reviews

Review highlights

  • 10.0
  • 8.9
  • 8.8
  • 5.6

Nearby

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    About

    When you stay at Lake Saroma Tsuruga Resort in Kitami, you'll be on the waterfront and convenient to Lake Saroma Wakka Nature Centre.

    Rooms

    Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and LCD televisions. Digital programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs and a sauna. This resort also features complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby.

    Dining

    Grab a bite to eat at one of the resort's dining establishments, which include 2 restaurants and a coffee shop/café. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. A train station pick-up service is provided at no charge, and free valet parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Business center
    • Concierge service
    • Laundry facilities
    • Spa
    • Coffee shop
    • 24 hour front desk
    • Pets not allowed
    • Train station shuttle
    • Designated smoking area
    • Free valet parking
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 244 reviews
    • 10.0 "Excellent breakfast."
    • 8.9 "Food is delicious."
      9.0 "90% loved the menu selection."
      8.8 "88% loved the dining experience."
      8.7 "87% enjoyed the fish/seafood dishes."
      10.0 "100% thought the soups were tasty."
    • 8.8 "Great service."
      8.9 "89% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.8 "88% said the reception staff was great."
      8.9 "Housekeeping was great, according to 89%."
    • 8.6 "Location is great."
    • 6.7 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      6.3 "Only 63% said rooms were big enough."
      6.4 "Only 64% said rooms were clean enough."
      5.7 "57% thought the bathroom was big enough."
    • 5.6 "Average amenities."
      5.5 "55% thought the building was acceptable."
      6.3 "63% found the grounds not bad."
    • 5.1 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
      5.7 "For only 57%, the noise level was all right."
      5.7 "57% thought the bathroom was big enough."
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    Overall Rating

    8.3 Excellent
    Based on 131 reviews
    • 10.0 "Excellent breakfast."
    • 9.1 "Food is to die for."
      9.0 "90% loved the menu selection."
    • 9.1 "World class service."
      9.2 "92% said the reception staff was great."
      9.2 "92% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 8.2 "Good value."
    • 6.9 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      6.0 "Only 60% said rooms were big enough."
    • 5.7 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 4.8 "Not very comfortable."
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    Overall Rating

    8.1 Excellent
    Based on 102 reviews
    • 8.9 "Food is delicious."
      8.5 "85% loved the dining experience."
      9.2 "92% loved the menu selection."
      8.7 "87% enjoyed the fish/seafood dishes."
    • 8.9 "Location is great."
    • 8.7 "Great service."
      8.6 "86% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 6.8 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.2 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      6.1 "Only 61% said rooms were clean enough."
      6.4 "Only 64% said rooms were big enough."
    • 5.8 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 4.8 "Not very comfortable."
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    Overall Rating

    9.1 Excellent
    Based on 9 reviews
    • 8.8 "Food is delicious."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Lake Hotel
    Guests say this is a nice lake hotel.
    data provided by TrustYou

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