Lake Saroma Tsuruga Resort
Photos of Lake Saroma Tsuruga Resort
Overview
Amenities at Lake Saroma Tsuruga Resort
- Restaurant
- Bar/Lounge
- Bicycle rental
- Free Wi-Fi
- Valet parking
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Pajamas
- Trash cans
- Conditioner
Bathroom
- Shower
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Open-air bath
- Toilet paper
- Public bath
- Private bathroom
General
- Window
- Family rooms
- Slippers
- Sofa
- Lake view
- Tatami (traditional Japanese flooring)
- Telephone
- Carpeted
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Kettle
- Refrigerator
- Vending machine (drinks)
Things to do
- Gift shop
- Hot spring bath
- Bicycle rental
- Cycling
- Table tennis
- Pool table
Parking and transportation
- EV charging station
- Free airport shuttle
- Free parking
- Valet parking
- Private parking
Services and conveniences
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Key access
- 24hr front desk
Media and entertainment
- Flat-screen TV
- TV
Outdoor
- Balcony
- Garden
Laundry
- Laundry facilities
- Pants press
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool and spa
- Sauna
Family friendly
- Kid-friendly buffet
Reviews of Lake Saroma Tsuruga Resort
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the meals at Lake Saroma Tsuruga Resort?
You can expect excellent and sumptuously delicious buffet dinners and breakfasts, with a great variety of choices and delicious meals provided.
Are there any concerns about the hotel's facilities?
Some guests mentioned that the hotel was a little dated and out of the way, and there were concerns about the air conditioning. However, the outdoor spa is fantastic and the staff are very attentive.
What are the highlights of the hotel's location?
The hotel is located in a lovely quiet location by the lake, offering a fantastic view of the sunset. It's more convenient for those who travel in their own vehicle, and they provide bicycles for outdoor ventures, especially in the natural park opposite the lake.
How is the customer service at Lake Saroma Tsuruga Resort?
The staff are exceptional, polite, and provide excellent service. However, some guests mentioned that the staff's English proficiency is limited.
What practical amenities are available at the hotel?
The hotel offers free parking, an outdoor spa, and a hot spring bath. Additionally, they provide a shuttle service, EV charging station, and a kid-friendly buffet.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Lake View
Guests highly recommend booking a room with a view of Lake Saroma to enjoy the stunning sunset and peaceful surroundings.
Consider Bringing a Vehicle
As the hotel is in an exclusive location, guests traveling in their own vehicle may find it more convenient, especially with the availability of free parking.
Take Advantage of the Onsen
The onsen at the hotel is highly praised for its quality and is a must-try for a relaxing experience.
Be Mindful of Language Barriers
While the staff is friendly, it's noted that they may have limited English proficiency, so it's helpful to be patient and understanding in communication.
Check-in Early for Sunset
Arriving before sunset is recommended to witness the breathtaking sunset over Lake Saroma, adding to the overall experience.
Consider the Dining Options
Guests have spoken highly of the dinner and breakfast buffets, particularly praising the seafood and sashimi, making it a highlight of the stay.
Pack Light
Some guests have noted that the hotel's staff may have limited assistance with luggage, so packing light can make the check-in and check-out process smoother.
Explore the Surrounding Natural Park
The hotel provides bicycles for outdoor ventures, especially for exploring the natural park opposite Lake Saroma, making it a great way to enjoy the area's natural beauty.
Be Prepared for Additional Fees
Some guests have mentioned a small hidden fee called an onsen tax, so it's advisable to inquire about any additional charges during check-in to avoid surprises at check-out.
Consider a Longer Stay
Several guests regret not spending more time at the resort, suggesting that a longer stay would have allowed them to fully enjoy the hotel's amenities and the natural beauty of the area.
Location
What's nearby
- Wakka Genseikaen1.3 mi
- Tanno Station18.9 mi
- Itoshino Station19.7 mi
- Hakuyo Station20.9 mi
- Kitami Observatory21.4 mi
- Ainonai Station25.1 mi
- Kitami Family Land25.6 mi
- Rubeshibe Station29.1 mi
- Nishi Rubeshibe Station29.7 mi
- Kanehana Station29.8 mi
- Yamano Aquarium34.6 mi
- North Fox Land34.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Lake Saroma Tsuruga Resort
KAYAK's top tips for your stay at Lake Saroma Tsuruga Resort
FAQs when booking at Lake Saroma Tsuruga Resort
Nearby hotels and places to stay
Good to know
Value for money | 7.8 |
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Distance to city center | 22.6 mi |
Nearest Airport | Ozora Memanbetsu |
Distance to airport | 19.4 mi |