Basics
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General
Accessibility and suitability
Dining
Things to do
Services and conveniences
Parking and transportation
Media and entertainment
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the meals at Lake Saroma Tsuruga Resort?
You can expect excellent and sumptuously delicious buffet dinners and breakfasts, with a great variety of choices and delicious meals provided.
Are there any concerns about the hotel's facilities?
Some guests mentioned that the hotel was a little dated and out of the way, and there were concerns about the air conditioning. However, the outdoor spa is fantastic and the staff are very attentive.
What are the highlights of the hotel's location?
The hotel is located in a lovely quiet location by the lake, offering a fantastic view of the sunset. It's more convenient for those who travel in their own vehicle, and they provide bicycles for outdoor ventures, especially in the natural park opposite the lake.
How is the customer service at Lake Saroma Tsuruga Resort?
The staff are exceptional, polite, and provide excellent service. However, some guests mentioned that the staff's English proficiency is limited.
What practical amenities are available at the hotel?
The hotel offers free parking, an outdoor spa, and a hot spring bath. Additionally, they provide a shuttle service, EV charging station, and a kid-friendly buffet.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Lake View
Guests highly recommend booking a room with a view of Lake Saroma to enjoy the stunning sunset and peaceful surroundings.
Consider Bringing a Vehicle
As the hotel is in an exclusive location, guests traveling in their own vehicle may find it more convenient, especially with the availability of free parking.
Take Advantage of the Onsen
The onsen at the hotel is highly praised for its quality and is a must-try for a relaxing experience.
Be Mindful of Language Barriers
While the staff is friendly, it's noted that they may have limited English proficiency, so it's helpful to be patient and understanding in communication.
Check-in Early for Sunset
Arriving before sunset is recommended to witness the breathtaking sunset over Lake Saroma, adding to the overall experience.
Consider the Dining Options
Guests have spoken highly of the dinner and breakfast buffets, particularly praising the seafood and sashimi, making it a highlight of the stay.
Pack Light
Some guests have noted that the hotel's staff may have limited assistance with luggage, so packing light can make the check-in and check-out process smoother.
Explore the Surrounding Natural Park
The hotel provides bicycles for outdoor ventures, especially for exploring the natural park opposite Lake Saroma, making it a great way to enjoy the area's natural beauty.
Be Prepared for Additional Fees
Some guests have mentioned a small hidden fee called an onsen tax, so it's advisable to inquire about any additional charges during check-in to avoid surprises at check-out.
Consider a Longer Stay
Several guests regret not spending more time at the resort, suggesting that a longer stay would have allowed them to fully enjoy the hotel's amenities and the natural beauty of the area.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Lake Saroma Tsuruga Resort is located at 306-1 Sakaeura, 22.6 miles from the center of Kitami. Wakka Genseikaen is the closest landmark to Lake Saroma Tsuruga Resort.
Check-in time is 3:00 PM and check-out time is 10:00 AM at Lake Saroma Tsuruga Resort.
Yes, Lake Saroma Tsuruga Resort offers free Wi-Fi.
Yes, Lake Saroma Tsuruga Resort offers free parking.
Lake Saroma Tsuruga Resort is 19.4 miles from Ozora Memanbetsu. Lake Saroma Tsuruga Resort is 30.7 miles from Monbetsu.
KAYAK scours the web for all room deals available at Lake Saroma Tsuruga Resort in Kitami and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Lake Saroma Tsuruga Resort and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Lake Saroma Tsuruga Resort.
Value for money | 8.1 |
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Distance to city center | 22.6 mi |
Nearest Airport | Ozora Memanbetsu |
Distance to airport | 19.4 mi |