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The location and the steam room. The pool and hot tub where cooler then it should of been.
On occasion, in my traveling, I have asked to be granted an earlier check-in time and have never been refused. On my recent trip to Klamath Falls I stayed at the Shilo Inn and learned that their stated check in time was 4pm. I had an event to attend at 5:30 pm so I called a day in advance and asked if I could get in early and she said I would have to call the day of my arrival so on the next day I called again and was told that my room would be ready at 4pm and they could not accommodate me in my request. I even went through Kayak but they would not budge. So, as I had about 3 hrs to kill I parked in their parking lot and just waited and as I sat there waiting, I observed people arriving, unloading their luggage, and going in to check in, two to three hours early yet they were absolutely implacable in regard to my request. Probably won't be staying there again!
Clean, quiet, comfortable, spacious rooms, has everything you would need. Internet...sometimes a little slow. TV channels all whacked out, not all are inputted so keeping track of what is where is a challenge, but a minor issue.
Staff is wonderful! Clean and quiet. Pool and spa are great. Location is perfect for OIT visit! Workout room needs improvement.
I have stayed here several times over the years and this is still an excellent place to stay. It's updated, has very clean spacious rooms, great complimentary breakfast and everything is indoors. The linens were new and the bed was very comfortable. The frig, microwave, coffee maker, dryer were all in good working order. Great value for the price. None
Room was clean and Hotel is in a good location The food at the restaurant was okay but not all that great.
Our room was spacious and clean. The beds were very comfortable. The hotel was completely full for 2 major area events, but still quiet at night. Perfect location for OIT graduation events. The breakfast was amazing - we ate there both mornings. Most all of the staff were kind and patient with exception to the manager on duty when we checked in. We rearrange our arrival time for 2-2:30 for an early check because of our elderly diabetic Aunt, but when we arrived we were told the check in time was 4pm and they were short staffed & completed booked. The front office staff was doing their best to accommodate us, but the manager was NOT helpful nor polite to say the least!! We were told that they would try to get us a room as soon as the next clean one came available, but it was AFTER 4pm before we got into a room. Thus, we were late for a special graduation dinner event. Honesty and kindness goes along way!
Room was spacious and clean. Restaurant was conveniently located at the hotel. Room showed signs of age but all was in good working order.
The room was nice. Clean. We arrived for breakfast at 9:00 AM. Everything was cold. the eggs were rubbery
loved the included breakfast and extras, room was so roomy and comfortable gave us a coupon for wine, but wouldn't give us a house Zinfandal or let us pay a difference so we had a red, didn't like it so just left the mostly full drinks. That couldn't have been a $$ decision as it just cost them the wine we didn't drink, and we went to Applebees and had wine there.
Location was good Old beds very uncomfortable place needs updating. $100 is way to much I would of paid $60 and felt like it was more reasonable
Really simple but clean and quality room, directv, nice bathroom ?
Morning breakfast and on duty staff behavior. -During night, when I was about to check-in, staff was not welcoming even charged $12 extra for 2 persons saying, you are 2 extra in the room, although while booking the room I mentioned that I need 2 Queen bed for four persons
i liked the layout of the property and parking availability. Most of all i was very happy that the air conditioner was able to keep my room perfectly cold! i loved it! the room smelled fresh and looked very inviting. unfortunately i slept in every day i was unable to enjoy their breakfasts, but the complimentary snacks were a wonderful surprise!!! also, check in and check out were a breeze!!! i know the building was older, so i didnt expect anything "high end". but i was a little disappointed that the bathroom door was chipped at the bottom in several places, the baseboards were in need of sanding and repainting due to gouges, and the caulking looked recently done in he bathroom but it was done poorly and was an eyesore, and the baseboards in the bathroom needed another coat of paint. lastly, my room was non smoking but the bed spread had burn mars on it. i never sleep with a bedspread but it was still unsightly. The rest f the bedding was pristine. this stuff seemed to be purely cosmetic, but i know from experience that the small stuff makes a difference. thanks!!!
Room was large & clean. The breakfast provided was not good. No toast, nothing warm, too much sugary stuff.
Spacious room, comfortable bed, great amenities
The room was ok, just the basics. They are shady about their billing. They claim their system did not receive payment, when I already paid online. This I had to provide them a card upon arrival to run the bill. Then I find out 2 days later, they did accept payment online and I was double billed and had to call them and argue with them. I have yet to see a refund and you should really consider setting these people on probation.
Great amenities & right next to a brew pub!
Great spot, small touches (like free snacks in the room) show that they are trying to make the place nice. Very quiet, friendly, clean. Still needs some upgrades like new sheets and bedspreads, a better breakfast selection, and cosmetic touch ups in the rooms. Rooms are old and it shows.
Big room, large flat screen tv Heater took awhile to get going on a cold night, nobody answered phone when we called as we arrived in town (called 3 times ), but overall average
In nice location, easy in and easy out. Had snacks and a coffee maker in the room, thank you! A good basic motel. The continental breakfast wasn't worth the effort. Facilities need updating, the bed was too soft, the tub/shower was very cramped, lots of sharp corners on the furniture. Parking was terrible, not enough. Thank you for a coffee maker in the room, but it didn't make a good cup, it was too watery. We spent 3 days here, and never felt at home, we felt like we were in a motel.
The lobby and grounds were nice. The rooms were outdated and felt old. Our family of 4 had dinner at one of the restaurants on the resort. The food was not bad, but it was about 4x as expensive as a comparable meal anywhere else. If I stay here again I wouldn't eat on site.
Price for value was good. Basic, old school motel, but rooms and bathrooms were clean and comfortable. Breakfast was ok: included fresh (make it yourself) waffles, fruit, scrambled eggs, etc. Advertised wi-fi was not available in bldg no. 2.
Quite, apears clean. I thought there was a waffle maker last time I stayed. Not now. There are restraunts close by.
Friendly, hepfull, welcoming and inviting. Breakfast was especially a great experience Thanks to the staff tending to guests and ensuring food was fresh and place kept clean. Sorry I did not catch her name, but she was simply great and made breakfast a nice start to our day. The front desk staff was equally friendly, welcoming and helpful. All happy people. No late afternoon or evening snacks. No drinking water other than tap water. The coffee offered in the room was not good and would have been nice to have more tea options.
Across from Sizzler. unprofessional front desk staff Made us wait for 2 hours as they couldn't find payment confirmation in their system. Very unprofessional attitude and no courtesy at all. Will never stay here. Breakfast had nothing worth mentioning.
Got money returned The live bugs in the bed.
Clean, well stocked, excellent service. Near a truck stop, but don't let that deter you from the good price and accommodations
We had a memorable stay while visiting mt Shasta and Crater Lake from Bay area. Rooms are very clean, has good wifi strength, many power points for laptop, tablet, cellphones charging. Large flat TV with good cable connections. Nice clean bed for restful sleep after a long travel. Room has normal size microwave and refrigerator, free good breakfast; Food, gas is available at a walkable distance. All the rooms are located in ground floor with lot of area for parking is very convenient for luggage loading/unloading. Friendly customer support from front desk. none
The staff was very friendly, the rooms were clean, beds were fine. Pleasantly surprised.
Cosmetically lacking but clean enough. Be sure you make reservations online. Much cheaper.
All said in my headline Lights are LED, but CRAZY, GLARING bright, and recess can light is directly over tv screen. Rooms are VERY small. Toilet was not properly cleaned with a toilet brush by house keep from the last session before we got to that room... Obviously. I requested a tooth brush from the front desk because we forgot to pack one but was told that they passed out the last one the night before. Luckily there is a 24 hr Wal-mart across the street.
I had a great stay. Room was comfy and the staff was friendly. I would stay here again. The only thing that could use improvement would be the breakfast. There is not enough variety.
Rooms clean quiet breakfast was great. service was good Walking into the front door and smelling like a bunch of people had smoked a carton of cigeretts. think maybe staff was smoking in there.
Unbelievably clean and friendly. Nothing.
The clean, accommodating space, a jar of ground coffee with a scoop to suit a full-sized coffee pot to taste, and the most gracious host of four other places we stayed make the Golden West the best.
Because of construction - motel was very hard to find and get to. Building was very old but rooms were clean. In fairness to the motel - they had broken ground for a new Holiday Inn Express
This hotel has no elevator so be prepared to carry your luggage. The bkfast was great and the inside of the hotel was very clean and nice. There is free internet usage with a printer for you to use in the lobby. The only descent place to eat in the whole area is Sizzler which is next door. Even though the hotel was nice, I would drive to another city to stay. Klamath Falls is very depressing and disappointing. There are no falls their either.
This hotel stay marked the end of our 15 day trip around Oregon and Washington. We were very rested here and the staff was very helpful in recommending a place for a great dinner as well. Would stay here again. Thanks
Wow! Very clean, quiet room. Bed very comfortable (not lumpy or worn out.) No hair in bathroom, carpet well vacuumed, linens crisp - looked new. Breakfast exceeded our expectations. Great value. Only gripe was the shower that occasionally hit you with scalding water.
This was a great place to stay with our family. The rooms were spacious, and the pool was a big hit with the kids. The rooms were very comfortable. Our only complaint was the smoke smell in the corridors (but not in our room). The breakfast was from heaven! It was every bit as good as a restaurant. The dining room was clean and well staffed, and the food selection was superb. I would highly recommend this hotel to anyone.
very friendly staff and great value. Continental breakfast is a great touch. Safe and clean facility. Well appointed rooms with Microwave, fridge and coffee maker
Our stay was very pleasant and comfortable. We had no worries. I would recommend it to all.
We were surprised when we arrived that there was a sign stating that William Mayer had a free upgrade. We stayed in their suite!
We've stayed here once before and will stay again because the motel is clean and quiet. The staff provides plenty of soap and towels, and extras. We had a fridge, microwave and coffee maker in our room. The complimentary breakfast is an added plus. A new Holiday Inn Express closer to the main road is almost completely built. It looks like it will be even bigger than the current hotel.
This facility hasn't upgraded to the new Holiday Inn Express standards for interior finishes. Hairs in tub. We were short a pillow but staff provided two more when requested. Breakfast was not stocked very well @ 9:15 and closed @ 9:30 verses 10:00 at other hotels visited.
Large parking lot. Large , clean room. Breakfast closed early
Not much to like. Average hotel. Lamp didn't work. Shower curtain rod broken which made water pool on the floor plus water near light socket. Asked to get fixed and didn't happen.
Enjoyed the full breakfast each morning. The staff was wonderful and very helpful. Great location for the business I needed to do. Shower smelled very mildewy, no sheer window drapes in my room like in my fathers room.
large room with some upgrades beds are not updated and room was clean but needed work, Wouldn't book again
staff was very helpful, room was good value for the money. none.
Free breakfast. Perfect place to rest before continuing on a road trip. Little dated, but can't complain because of the price per night.
Our room was very clean. It was updated. Staff was very nice and helpful. We stayed as a quick stop over while traveling. We had two dogs with us so we always look for a Motel 6 when traveling with them. There is a Black Bear Diner right next door so that is a plus. We would stay here again. Could smell cigarette smoke from another room but that can hardly be controlled.
That we were leaving the next day. Infested with bugs and Mosquitos. Multiple spider webs in room. We killed at least 30 bugs. I called to try to get a refund and the woman on the phone said that "that's just the way Klamath Falls is, (infested with bugs)." So unacceptable it was disgusting.
Clean rooms, recently updated, grounds clean, beds comfy, 24 hour heated indoor pool, great breakfast, excellent staff. This was one of the better small motels we've stayed in, the owners and managers take a genuine interest in keeping it clean and inviting. Sure, its just a Vagabond Inn, but as budget motels go, this place is a winner. If ever we're in Klamath Falls again we'll be staying here. For what we paid I have ZERO complaints. This was an excellent stay, glad we booked it.
Not much Unclean Unsafe noisy
Nothing this place was a hell hole infested with bugs!!! see other comments
Clean facilities and the staff are informative and very good people.
The room was very accommodating for me. I only stayed one night but would use again when traveling through this area. The only negative comment is that the indoor pool was not available.
good location, friendly staff, good value for the money bathrooms were a bit old and need of upgrade.
No proper service. Tiny unclean rooms.
Nothing Both of the desk clerks were rude. We thought we had a non smoking room, it wasn't. The walls were yellow from the tobacco stain, the room had a repugnant odor. We didn't stay, and when I turned the key back in and told the clerk we weren't staying, she was even more rude than before. I give the Klamath Falls super 8 a 'zero' in both service and cleanliness.
Rooms were clean n hotel was well maintained.. The staff were very cordial n friendly... Enjoyed the complimentary break-fast!! Rooms could have had a refrigerator... Internet speed could have been better
The beds are very comfortable. I stop here every time I am travelling in Oregon. It's clean and the staff is excellent. Complimentary oatmeal is not so common and I appreciate they offer it. A bit of a drive from K-Falls downtown or freeway but it's worth it and is probably quieter for that reason.
Low cost. OK room with small fridge, microwave, free wi-fi. Supermarket right across the street. Near many fast food, restaurants. Near major highways. Relatively safe area. Very minimal breakfast, which was OK for me as I only needed a bowl of oatmeal, an orange, and a simple coffee. Should make the landscape a bit more attractive than using fake flowers on the ground. There are many hardy, drought tolerant, low maintenance, inexpensive plants that could be planted instead.
All in all its a good stay
Recessed lighting instead of lamps Good, consistent AC Full sized microwave (that I never used) Larger mini-fridge (that I barely used) Decent sized bathroom Plenty of electrical outlets "Continental Breakfast" consisted of coffee and pre-packaged danishes. No fruit, juice, oatmeal, etc. No coffee pot in the room No alarm clock No tissues (only toilet paper) Towels were on complete other side of the bathroom from the shower Wifi would partially disconnect in the night, causing me to miss messages from family members in an attempt to coordinate the day's activities.
Frienly and helpful staff Room was very small, shabby old furniture. Heating didn't work so owner brought external heater
Staff/ owners very welcoming, capable. Good location near OIT just north of town. Good value, clean, well-maintained rooms. These older court-style motels tend to be noisy as guests leave early. Late sleepers may hear early departers talking and slamming car doors in the parking lot at 6AM just twenty feet outside their unit. Unit compact, with refrigerator and microwave in the closet area, could use a little more hanging storage.