Guest reviews
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Solo
Overall Rating
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8.8 "Great service."10.0 "100% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." 8.0 "Housekeeping was great , according to 80%." -
6.9 "Rooms are ok."5.0 "For 50%,
maintenance was acceptable ." -
6.7 "Internet is average."6.7 "67% thought the
wifi quality was ok ." -
6.6 "Breakfast is mediocre."
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6.3 "Location is acceptable."6.3 "
Proximity to the beach was acceptable , thought 63%." -
2.8 "Disappointing wellness & sports facilities."2.8 "72%
didn't like the fitness area ."
Overall Rating
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8.8 "Great service."10.0 "100% found the
staff to be very friendly ." -
8.3 "Good value."
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7.9 "Good pool."
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7.4 "Good cleanliness."7.6 "76% said
rooms were clean ." -
7.2 "Nice rooms."9.2 "92% thought
rooms were spacious ." 7.6 "76% saidrooms were clean ." -
6.8 "Food is average."
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6.5 "Location is acceptable."
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6.5 "Breakfast is mediocre."
Overall Rating
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8.7 "Great service."
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7.1 "Good cleanliness."7.4 "74% said
rooms were clean ." -
6.9 "Rooms are ok."
Overall Rating
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8.9 "Great service."10.0 "100% found the
staff to be very friendly ." -
6.9 "Rooms are ok."
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6.5 "Breakfast is mediocre."
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6.2 "Location is acceptable."
Recent reviews
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- Negative
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7.7review from
We stayed for only 2 seperate nights as we were heading to Koh Tao for a few days and just needed a place close to the ferry that was nice. The staff were exceptionally friendly and went out of their way to make us feel welcome. They are by far the best we've had whilst on our holiday! The rooms were lovely and clean. The concrete floors give the place a bit of 'chic' look about the place but we loved it. The free DVD library down at the reception counter was a really nice touch too. We didn't use the rooftop pool but it looked great. I would definitely recommend it this place to anyone.
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2.8review from
Unfortunatelly we did not like anything during our stay in this hotel. Terrible place to stay – not painted rooms with awful stains and the same looking corridors (just looking as a prison in movies). In small part of the floor in the room was just pure concrete (otherwise the floor was from linoleum). Only the concrete was also on the floor in toilet in lobby restaurant. We found a 10 cm lizard in our room, which we had to get out. Also some hairs were found in the bath. The management of the hotel did not find time to talk with us, although we required it couple times. It was far from the beach (at least 15 minutes walking distance) on the main Koh Samui street with surrounding which looks as everything else, but not as a vacation area. We were so disapointed that we left after 2 days although paid for 5.
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7.2review from
The staff were very helpful, courtesy and polite. Our only 'complaint' was the lack of service at the pool area. No-one ever came up to check if anyone was actually using the pool or if there were any problems. Also if we wanted drinks or snacks there was not a phone or any facilities to be able to call and put in an order. As the pool is on the top floor I had to go down one level and walk through a restaurant into the laundry room and ask a member of staff to call the restaurant for me, otherwise it would have meant taking the lift to the ground floor in wet bathing costumes. We used the pool quite a lot and only once did we manage to get a drink & food delivered. There should be a phone available, for emergencies if anything else.
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6.4review from
Staff were really friendly & helpful, room was of a good standard for the price & compared to hotels we stayed in in other parts of Thailand, also liked the fact that they offered transfers to Chaweng & Airport.
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5.2review from
helpful staff. location on main road. restaurants basic.
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7.7review from
We stayed for only 2 seperate nights as we were heading to Koh Tao for a few days and just needed a place close to the ferry that was nice. The staff were exceptionally friendly and went out of their way to make us feel welcome. They are by far the best we've had whilst on our holiday! The rooms were lovely and clean. The concrete floors give the place a bit of 'chic' look about the place but we loved it. The free DVD library down at the reception counter was a really nice touch too. We didn't use the rooftop pool but it looked great. I would definitely recommend it this place to anyone.
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7.2review from
The staff were very helpful, courtesy and polite. Our only 'complaint' was the lack of service at the pool area. No-one ever came up to check if anyone was actually using the pool or if there were any problems. Also if we wanted drinks or snacks there was not a phone or any facilities to be able to call and put in an order. As the pool is on the top floor I had to go down one level and walk through a restaurant into the laundry room and ask a member of staff to call the restaurant for me, otherwise it would have meant taking the lift to the ground floor in wet bathing costumes. We used the pool quite a lot and only once did we manage to get a drink & food delivered. There should be a phone available, for emergencies if anything else.
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2.8review from
Unfortunatelly we did not like anything during our stay in this hotel. Terrible place to stay – not painted rooms with awful stains and the same looking corridors (just looking as a prison in movies). In small part of the floor in the room was just pure concrete (otherwise the floor was from linoleum). Only the concrete was also on the floor in toilet in lobby restaurant. We found a 10 cm lizard in our room, which we had to get out. Also some hairs were found in the bath. The management of the hotel did not find time to talk with us, although we required it couple times. It was far from the beach (at least 15 minutes walking distance) on the main Koh Samui street with surrounding which looks as everything else, but not as a vacation area. We were so disapointed that we left after 2 days although paid for 5.
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6.4review from
Staff were really friendly & helpful, room was of a good standard for the price & compared to hotels we stayed in in other parts of Thailand, also liked the fact that they offered transfers to Chaweng & Airport.
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5.2review from
helpful staff. location on main road. restaurants basic.
